Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property

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Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Lunch and dinner served
Exterior
Terrace/patio
Golf

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking available

Explore the area

Map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Charlotte Motor Speedway
    ‪3 min drive‬
  • Concord Mills
    ‪4 min drive‬
  • Great Wolf Lodge Water Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2 Rooms)

  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • 500 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Balcony

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 455 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Suite, 2 Queen Beds

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Bedrooms

  • 455 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Corner

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 455 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 455 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 455 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 455 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5-star Concord resort close to Charlotte Motor Speedway
A full-service spa, a golf course, and an indoor pool are available at this resort. Weekday breakfast is free. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a golf course, an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa features a golf course and an indoor pool. Dining options at the resort include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with wired and wireless Internet access (surcharge).

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 42477 square feet (3946 square meters) include a conference center. This Art Deco resort also offers a 24-hour fitness center, a steam room, and a terrace. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transportation

  • Free shopping center shuttle
  • Self parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (42,477 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 635 out of 1046 reviews
Rating 8 - Good. 196 out of 1046 reviews
Rating 6 - Okay. 89 out of 1046 reviews
Rating 4 - Poor. 62 out of 1046 reviews
Rating 2 - Terrible. 64 out of 1046 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

timothy

Stayed 1 night in Jan 2025

2/10 Terrible

Kimberly

Business traveler, Traveled with family
Liked: Staff & service
My Hotel room was extremely cold, even with the heat on 85 (as high as it would go) all night long! I even slept in my clothes.
Stayed 1 night in Jan 2025

6/10 Okay

Latanya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Tomislav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Matthew

Traveled with partner
Disliked: Property conditions & facilities
Friday night I got walked in on while I was naked after I told the housekeeper that I would be there in a minute. I saw through the peephole that she heard me and acknowledged it. I go to the other room to put clothes on and she come in the room to drop pillows off anyway. Therefore making an eye of eye contact while I’m naked so I’m violated. hopefully that room is compensated like the lady at the front desk manager said it would be. then Saturday night they lose power at the hotel through Sunday morning . Our alarm didnt go off due to the power outage so, we missed breakfast that we paid for. I’m sweating and hot had to take a shower that was cold because there was no hot water left. I will never stay at this hotel again they need to fix their management and facility. I am highly disappointed for the amount of money that I spent on this hotel. I feel like I got cheated out of my money.
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Stayed 1 night in Dec 2024

10/10 Excellent

shannon

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

carlos

Stayed 5 nights in Dec 2024

8/10 Good

Christi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ebony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Patricia A.

Stayed 1 night in Jan 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was good but I really wish there was more seating for the continental breakfast. It is difficult to get a seat and your food can be cold by the time you find a seat.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was beautiful. My suite was a real full size suite. I rarely leave a tip for the cleaning staff, but it was so-o-o clean, I felt a tip was warranted. 😊😊
Stayed 1 night in Dec 2024

4/10 Poor

Rebekah, Columbia

Stayed 1 night in Dec 2024

10/10 Excellent

Devin

Stayed 1 night in Dec 2024

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit and service. Teresa was professional and knowledgeable.
Stayed 1 night in Jan 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael, Palm Bay

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warmth and friendliness of the caring staff, in addition to the beautiful room and general ambiance, made us feel at home.
Stayed 3 nights in Dec 2024

4/10 Poor

Jason

Once i got my key fir my room.had to find the desk attendant bc they didnt write my room nu.ber down. Then i wanted to soak in the tub but couldnt turn the water off bc the handle got stuck and had to wait over an hour for someone to come turn it off. I was not aware of the happy hour pplicy as far as the drink compacity which should have been specified
Stayed 1 night in Dec 2024

10/10 Excellent

MAGGIE MEI-JIE, Daly City

Stayed 3 nights in Dec 2024