Drury Inn & Suites Charlotte Northlake

3.0 star property

Choose dates to view prices

Photo gallery for Drury Inn & Suites Charlotte Northlake

Exterior
Lobby
Indoor pool, outdoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
6920 Northlake Mall Drive, Charlotte, NC, 28216
  • Northlake Mall
    ‪1 min walk‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Spectrum Center
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed, Refrigerator & Microwave (Upper Floor)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper floor, Jetted Tub)

  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed (Upper Floor)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll in Shower)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Refrigerator & Microwave (2 Rooms.Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Drury Inn & Suites Charlotte Northlake

3-star hotel in North Lake
Along with an indoor pool, this hotel has an outdoor pool and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Drury Inn & Suites Charlotte Northlake offers 180 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Drury Inn & Suites Charlotte Northlake provides an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This Charlotte hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Drury Inn & Suites Charlotte Northlake has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Kitchen + Bar - This lobby lounge serves dinner only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Kitchen + Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Drury Inn
Charlotte Northlake
Drury Charlotte Northlake
Drury Inn Charlotte
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Drury Inn Northlake
Drury Inn Northlake Charlotte
Drury Northlake
Northlake Charlotte
Drury Inn & Suites Charlotte Northlake Hotel Charlotte
Drury Inn And Suites Charlotte Northlake
Drury Inn And Suites Charlotte Northlake
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Drury Inn & Suites Charlotte Northlake Hotel
Drury Inn & Suites Charlotte Northlake Charlotte
Drury Inn & Suites Charlotte Northlake Hotel Charlotte

Drury Inn & Suites Charlotte Northlake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 1000 reviews
Rating 8 - Good. 151 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the drinks and the food provided by the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Patrick

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Wet bed?

It started off pretty good, until it was time for bed. After taking a shower I pulled back the covers to get into the bed. As I was getting in bed, I was under the impression that the sheets were cold, I soon realized that it wasn’t that the sheets were cold, the sheets were wet, someone dropped the ball. My best guess is that someone urinated the previous night in that bed.
Stayed 2 nights in Feb 2025

6/10 Okay

Tee

Liked: Cleanliness, staff & service, property conditions & facilities
just did a overnight stay so i was not able to do pool and hot tub and fitness room. i'll come back and stay longer.
Stayed 1 night in Feb 2025

10/10 Excellent

Jackie, LAWRENCEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional customer service & cleanliness.
Stayed 1 night in Feb 2025

8/10 Good

Mehrnaz

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel for almost a month. My first room was not clean—the bathroom hadn’t been properly cleaned, and the sheets had a lot of hair on them, likely from the previous guest. Thankfully, Nicole was very helpful and happily moved me to a much cleaner room. It was a hassle to move all my things, but at least I was finally able to sleep in a clean space. The walls are extremely thin—you can hear everything from neighboring rooms, even when guests simply move or sneeze. There were also a lot of families with multiple children, making noise a constant issue. At one point, a family with four children moved into the room next to mine, and it became impossible to stay there. The walls, the bed—everything was shaking. When I brought up the issue at the front desk, the staff member working that night was extremely rude and aggressive. I wasn’t able to switch rooms until the next day after she was gone. Overall, this hotel has serious noise issues, and my experience with one of the staff was disappointing. However, I truly appreciate Nicole’s kindness in helping me move rooms, and I also had a wonderful experience with Michelle at the front desk. She helped me extend my reservation at a discounted rate, which I really appreciated. The free breakfast and dinner are nice and convenient, but for someone staying a month, the options became repetitive. Aside from the one rude staff member, the rest of the team was welcoming and helpful.
Stayed 11 nights in Jan 2025

8/10 Good

William

Stayed 1 night in Feb 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

I can't rave about this hotel enough. The employees were all very helpful and so nice. The hotel was very clean, the rooms are spacious and the beds are so comfortable. We got 2 free drinks and 2 free meals in the lobby restaurant. The breakfast in the mornings were very delicious and the had anything you could want. Our kids loved that they got free popcorn every night!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fantastic!
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Marti

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Staff & service, amenities
We do love this hotel because every time we stay every staff member is so pleasantly and helpful. We also appreciate the breakfast and dinner. The only negative we have this time is our room wasn't as clean as it usually is and the pool was dirty. However, there was way more people than any other time we've been here, so that is most likely the big factor. I guess everyone else discovered our little hotel too. :)
Stayed 2 nights in Feb 2025

10/10 Excellent

Breesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay rooms are big!
Stayed 1 night in Jan 2025

10/10 Excellent

Breesha

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel I stay every time I’m in charlotte
Stayed 1 night in Feb 2025

10/10 Excellent

Jean

Stayed 2 nights in Feb 2025

2/10 Terrible

ERICA

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not able to get my reserve room because they gave my room to another party with the same last night without verifying the first name, so I had to supplement to a lower room.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Stayed 3 nights in Feb 2025

10/10 Excellent

Hania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing 10👍 l make this stop when ever possible for our drive Florida. Thank your staff you make our day .
Stayed 1 night in Feb 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Stayed 3 nights in Jan 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Love it there!
Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent just like last time we were there
Stayed 2 nights in Feb 2025

10/10 Excellent

Charissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with partner. Great location and facility.
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Stayed one night on way to ultimate destination
Stayed 1 night in Feb 2025