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Drury Inn & Suites Charlotte Northlake

3.0 star property

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Photo gallery for Drury Inn & Suites Charlotte Northlake

Exterior
Indoor pool, outdoor pool
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
6920 Northlake Mall Drive, Charlotte, NC, 28216
  • Northlake Mall
    ‪1 min walk‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Concord Mills
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Upper Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Refrigerator & Microwave (Upper Floor)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper floor, Jetted Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper floor, Jetted Tub)

7.0 out of 10
Good
(2 reviews)
  • 297 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Upper Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed with Sofa bed (Upper Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(129 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms)

9.4 out of 10
Exceptional
(9 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(59 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll in Shower)

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)

9.6 out of 10
Exceptional
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

9.8 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave (2 Rooms.Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Refrigerator & Microwave (2 Rooms.Sofabed)

9.0 out of 10
Wonderful
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Drury Inn & Suites Charlotte University Place

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (1006)
$122 nightly
The price is $122 total
includes taxes & fees
Drury Inn & Suites Charlotte University Place

About this property

Drury Inn & Suites Charlotte Northlake

3-star hotel in North Lake
Along with an indoor pool, this hotel has an outdoor pool and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Drury Inn & Suites Charlotte Northlake offers 180 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Drury Inn & Suites Charlotte Northlake provides an outdoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This Charlotte hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Drury Inn & Suites Charlotte Northlake has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Kitchen + Bar - This lobby lounge serves dinner only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Kitchen + Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Drury Inn
Charlotte Northlake
Drury Charlotte Northlake
Drury Inn Charlotte
Drury Inn Charlotte Northlake
Drury Inn Northlake
Drury Inn Northlake Charlotte
Drury Northlake
Northlake Charlotte
Drury Inn & Suites Charlotte Northlake Hotel Charlotte
Drury Inn And Suites Charlotte Northlake
Drury Inn And Suites Charlotte Northlake
Drury Inn Charlotte
Drury Inn Suites Charlotte Northlake
Drury Inn & Suites Charlotte Northlake Hotel
Drury Inn & Suites Charlotte Northlake Charlotte
Drury Inn & Suites Charlotte Northlake Hotel Charlotte

Drury Inn & Suites Charlotte Northlake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1017 reviews
Rating 8 - Good. 157 out of 1017 reviews
Rating 6 - Okay. 49 out of 1017 reviews
Rating 4 - Poor. 15 out of 1017 reviews
Rating 2 - Terrible. 19 out of 1017 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

BillyRay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Quameshia

Stayed 2 nights in Apr 2025

10/10 Excellent

ANITA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente cadena de Hoteles muy limpios y atentos con el cliente. Desayuno gratis y a las 5:30 pm hay una opción de cena gratis con un menú limitado pero es una opción si lo quieres tomar . Está ubicado frente a un mall con tiendas y feria de comida rápida. Lo recomiendo
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at your place is perfect and so close to my son s home and wedding Very comfy! Breakfast wasn't too good Sausage need to cook more other than that overall is A+
Stayed 3 nights in Apr 2025

2/10 Terrible

Tara

Traveled with family
Liked: Cleanliness, property conditions & facilities
There was a man on his hands and knees waiting to jump out at us when we came out of our room. He said “I’m trying to find something” and started to come in my door. I slammed it shut and said no. I tried to call for help, the phone was not working. I used my cell to guest services and told them we felt unsafe leaving our room. They said they’d send security. 11 minutes later I called again and told the manager to come get us immediately as we wanted an escort and we were leaving the hotel. They had put us in a corner room. No cameras available. Phone didn’t work. I filed a report.
Stayed 1 night in Apr 2025

10/10 Excellent

Zurab

Stayed 1 night in Apr 2025

6/10 Okay

Katelyn

Business traveler
Liked: Staff & service

Definitely no.

Cleanliness was sub-par. Mold in the shower, found a handful of stray hairs in the room. Every inch of carpet was dirty. Lobby and elevator floors were wet at all times because of all the people walking around from the indoor pool. Every person that we talked to that worked there was SO sweet but that was the only good part we experienced. You can hear EVERYTHING in the rooms and the MASSIVE SPOTLIGHT in the parking lot shone into our room and nothing could block the light out.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property ❤️
Stayed 1 night in Apr 2025

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

I love this Hotel the quality is very good !
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Stayed 2 nights in Apr 2025

10/10 Excellent

Monroe, Benson

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise!! You've got a new customer!!!

What a surprise. We did not know that Drury Inn offers dinner, drinks and breakfast. We checked in at 6:50 pm and the hotel clerk quickly gave us the information and we were able to race to the dinning room, get our free dinner, 2 free drinks and saved a ton of money.
Stayed 1 night in Apr 2025

4/10 Poor

Tenisha

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Beware! They double charged me at a higher rate. They will over charge you if you pay at the property through a third party. Luckily they refunded but only after I caught it. One of the staff was unprofessional told me to contact a manager, just go by the kitchen? I said that's not my job it's your job to fix it when I check out. Always pay before you get there! The manager can't do basic accounting. Smh. On top of that, we couldn't use not one towel or wash cloth. They all had stains as if they were not washed properly. We always prepare for that but get new towels sheesh! This was not the first time this has happened. The bed and bathroom were cleaned. The pool area is over run with kids all day. But we expect that. It's a family hotel. Like everyone says it smells like weed even on the outside. Staff are nice and it's a convenient location. The dinner and drinks are a plus. The new dining/ bar area is a nice addition. I would stay again.
Stayed 2 nights in Apr 2025

6/10 Okay

Dana

Stayed 2 nights in Apr 2025

10/10 Excellent

Lean

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Micah

Traveled with family
Liked: Amenities
I loved the free drinks they provided! This hotel was nothing short of amazing!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Stayed 2 nights in Apr 2025

6/10 Okay

Deundra

Traveled with family
Liked: Staff & service, amenities
When i checked in my room discovered pillow cases dirty on one bed and the other bed had hair on the sheets
Stayed 1 night in Apr 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything made a person feel at home. It was a warm reception when we entered the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sebastien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Eddie

Stayed 1 night in Apr 2025

10/10 Excellent

Abbey

Stayed 1 night in Mar 2025