Drury Inn & Suites Charlotte Northlake

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Drury Inn & Suites Charlotte Northlake

Lobby
Indoor pool, outdoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
6920 Northlake Mall Drive, Charlotte, NC, 28216
  • Northlake Mall
    6 min walk
  • University of North Carolina at Charlotte
    11 min drive
  • Concord Mills
    14 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    17 min drive

Room options

Similar properties

About this property

Drury Inn & Suites Charlotte Northlake

3-star hotel in North Lake
Along with an indoor pool, this hotel has an outdoor pool and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Drury Inn & Suites Charlotte Northlake offers 180 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Drury Inn & Suites Charlotte Northlake provides an outdoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. This Charlotte hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Drury Inn & Suites Charlotte Northlake has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Charlotte Northlake
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Drury Inn & Suites Charlotte Northlake Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 814 out of 1098 reviews" "
Rating 8 - Good. 183 out of 1098 reviews" "
Rating 6 - Okay. 54 out of 1098 reviews" "
Rating 4 - Poor. 25 out of 1098 reviews" "
Rating 2 - Terrible. 22 out of 1098 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sarah, Lewistown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was non-smoking but had an old smoke odor to it so bad that I had to buy room air fresheners. Rooms were clean. Broken tv remote but staff replacedi t immediately. Very crowded on the weekend for meals.
Stayed 4 nights in Jul 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, beds were fairly comfortable, and bathrooms were very clean. The only issue I had with the whole stay was during check-in. As I was checking in, there was a woman with a toddler asking me for money for her deposit in order to stay the night, saying she had the room charge covered, just asking for deposit money. Continued asking after I said I could not help her with the cover, and hotel staff saw the whole interaction and my discomfort, and said nothing to the woman or the whole situation. Just very awkward. Otherwise a good stay.
Stayed 1 night in Aug 2024

8/10 Good

Thi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast , free dinner and fre drink , good parking , big room , one thing I don’t like is my room is still not ready when I checked in at 5:45 pm , and I complained it , then they gave me room of 2 quen beds instead I have booked king bed
Stayed 1 night in Aug 2024

8/10 Good

Yun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Drury Inn. The hotel was very clean. Kickback and breakfast were excellent. Check in was quick, beds were comfortable. Overall a 9.9/10 experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. Everything was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities
The location was convenient to I77 and I485
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best experience in a long time
It was amazing. This will be my hotel everytime I come to charlotte. Location is safe. The pool and jacuzzi were great for the fam. They provided two meals of the day too. The front desk/manager always smiled and always was happy to help resolve any issues that came up. Staff was very polite. I felt right at home. Breakfast was good. Dinner was good. I got more than what I could ask for. Worth the money hands down. My whole fam can’t stop talking about how great of a stay it was.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t listen to the bad reviews, this place was actually nice, clean and the hotel staff were very friendly. I’m for sure coming back.
Stayed 2 nights in Aug 2024

2/10 Terrible

TammyRae

Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Jun 2024

8/10 Good

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Jibcen Rivera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and good food !
Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

kara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Arianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Stay
Amazing stay. Excellent value, great amenties, close proximity to tons of stuff to do, friendly wonderful staff and fantastic customer service.
Stayed 3 nights in Aug 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service
Breakfast was pretty good .
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible. All areas provided excellent customer service
Stayed 1 night in Aug 2024

10/10 Excellent

MayBritt

Stayed 1 night in Jul 2024

8/10 Good

Binky

Traveled with family
Liked: Amenities
The beds were very comfortable
Stayed 1 night in Jul 2024

8/10 Good

carla

Traveled with family
Liked: Staff & service
Staff friendly. Bed was very comfortable. The room could have smell better also shower and bathtub could have been cleaned better.
Stayed 1 night in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 1 night in Jul 2024