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DoubleTree Suites by Hilton Charlotte - SouthPark

4.0 star property

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Photo gallery for DoubleTree Suites by Hilton Charlotte - SouthPark

Meeting facility
Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
6300 Morrison Blvd, Charlotte, NC, 28211
  • SouthPark Mall
    ‪5 min walk‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Spectrum Center
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Wet Bar)

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Both 1 King Bed,Living Rm,Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (Both 1 King Bed,Living Rm,Kitchenette)

  • 1000 sq ft
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 King Bed (Living Room, Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Living Room, Kitchenette)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Living Room, Wet Bar)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queens/1 King, Wet Bar, Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (2 Queens/1 King, Wet Bar, Accessible)

  • 700 sq ft
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Living Room, Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Living Room, Kitchenette)

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Room, Kitchenette)

View from room

Suite, 2 Queen Beds (Living Room, Kitchenette)

  • 700 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds (Living Room, Wet Bar)

  • 700 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower (Living Room, Wet Bar)

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queens/1 King,Living Rm,Kitchenette)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms (2 Queens/1 King,Living Rm,Kitchenette)

  • 1000 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Courtyard View (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Courtyard View (Living Room, Wet Bar)

  • 700 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Courtyard View (Living Room, Wet Bar)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Courtyard View (Living Room, Wet Bar)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree Suites by Hilton Charlotte - SouthPark

Hotel in SouthPark
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
DoubleTree Suites by Hilton Charlotte - SouthPark offers 207 accommodations with laptop-compatible safes and safes. Accommodations offer separate dining areas. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

65-inch flat-screen televisions come with premium cable channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
DoubleTree Suites by Hilton Charlotte - SouthPark features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 9 meeting rooms. Event facilities measuring 3055 square feet (284 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in August 2019.

DoubleTree Suites by Hilton Charlotte - SouthPark is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Children aged 4 and younger eat free breakfast.
The Market Cafe - Onsite restaurant.
Banker's Club - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 17 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Banker's Club
  • The Market Cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,055 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Renovated entire property - August 2019
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.00 for adults and USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 02 to September 15
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Southpark Hotel
DoubleTree Suites Hilton Charlotte Southpark
DoubleTree Suites Hilton Hotel Charlotte Southpark
DoubleTree Suites Hilton Hotel Southpark
DoubleTree Suites Southpark
Hilton Charlotte Southpark
Hilton Southpark
Hotel Charlotte Southpark
Hotel Southpark Charlotte
Southpark Hotel
Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
Doubletree Hotel Charlotte Southpark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte SouthPark
DoubleTree Suites by Hilton Hotel Charlotte Southpark
DoubleTree Suites by Hilton Charlotte - SouthPark Hotel
DoubleTree Suites by Hilton Charlotte - SouthPark Charlotte

DoubleTree Suites by Hilton Charlotte - SouthPark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Donna

Disliked: Staff & service
Refrigerator did not work in our unit. No one helps you with your luggage so ladies you better be strong because those carts the give you are so hard to use. I fell trying to use one and it slipped away from me and I fell and hit my head on the tile. Also we were awaken up with a construction crew drilling the parking lot of the hotel two days in a row at 8:00am both mornings! Was not very pleaent!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Kenneth L.

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

At least the cookies were good....

It is actually a very nice hotel, located in a quiet community near lots of stores. However, on the first night, the heat went out overnight. I told the front desk the next day and then we left the property to go about our day. Came back hours later and a service person was in the room. He got the heat working, but it went out again about an hour later. And that wasn't all. When we returned to our room, housekeeping had had only made up one of the beds, and just ignored the other. They also emptied the trash under the kitchen sink, but just left the trash can sitting out with the cabinet doors wide open. They also left only one set of towels, for a family of 3. I went to the front desk to ask for more towels and make them aware of the poor job that housekeeping had done. They apologized and gave me a voucher for breakfast the next day and 2 cookies, which was hardly enough for the inconvenience of a freezing room and no towels. Then, it still took them over 2 hours to deliver more towels to our room and the heat still wasn't working. They finally moved us to another room. The new room was comparable to the first, but had older appliances and the bathroom door wouldn't close all the way. At least the heat worked, but an upgrade in room would have been a better. I complained at checkout, and the clerk apologized and offered me 3 cookies. DoubleTree clerks acted as if cookies were the magical answer to the many problems at this location. Very disappointed in this 4-day stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, roomy, quiet and clean.
Stayed 1 night in Mar 2025

4/10 Poor

Carl

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Arrived & checked in no issues. Had to park in the rear of the building as most spaces were full. Went to room & the disappointment commenced. Booked two weeks in advance & paid in advance for a king suite. Was given a two queen bed suite. I spoke with the front desk about it & had to send them my booking receipt as proof because apparently they couldn’t just look it up and see it for themselves. They acknowledge the mixup which was to be expected and then offered to change my room, but at that point we’re already settled in. We just decided to live with it. There was some back-and-forth via text message and at one time I was spoken to as Ms, even though I spoke in person with the front desk (clearly Mr). Although annoying and mildly amusing this was unnecessary. They told me it was a typo. My response to that is proofread your messages before you send them. The rooms themselves are average at best. The beds are hard as a rock. The bathrooms need to be remodeled. The overall vibe of it is it was nice at one point in time, but they haven’t invested in keeping the property current. It is very conveniently located to the South Park mall, which is nice. The parking is not that great as it’s along side of the building mainly or in the back in the parking garage, which is inconvenient, but It’s in a good area. I’ve never felt concerned about safety. I won’t stay at this hotel again. The experience was underwhelming to me and there are better options close by.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at the double tree was amazing. It was welcoming and inviting from the arrival. The room was luxurious and the furnishings were immaculate. The bed was comfortable and provided a great nights rest.
Stayed 1 night in Mar 2025

10/10 Excellent

Shalonda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators were slow and one was out if order. Ice machines did not work on 2 of the floors.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and setting for business travel
Stayed 1 night in Feb 2025

2/10 Terrible

Cameron

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness, staff & service
When we got there we were greeted and loved the hotel. We got to the room and realized we were given a double queen with pull out couch when we booked king with pull out couch. Then the room had no heat, was set on 85 but never got above 65 in the room. However the front desk gentleman quickly resolved the no heat issue and moved us to another room. The room we moved to was not the same but it was warm at least. We would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

Brenton

Traveled with family
Amazing staff and welcome into hotel!
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Robin, Grayson

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that I could walk to several restaurants. Next door to large mall and upscale shopping. Quick drive to grocery. Very nice property.
Stayed 2 nights in Dec 2024

10/10 Excellent

LeVesa

Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay in Charlotte

This place is amazing! The double queen suite that we stayed in was so nice and clean.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with partner
Property is ok. Plenty of room. Just old.
Stayed 3 nights in Dec 2024