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Sonesta Charlotte Lower South End

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta Charlotte Lower South End

Terrace/patio
Meeting facility
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • Tyvola Square
    ‪18 min walk‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Park Road Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites Charlotte Arrowood

Pool
Breakfast included
Pet friendly
Parking included
3.6 out of 5, Good, (1005)
The price is $87
per night
$100 total
includes taxes & fees
Feb 13 - Feb 14
Sonesta ES Suites Charlotte Arrowood

About this property

Sonesta Charlotte Lower South End

3.5-star hotel in Executive Park
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and 18 meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Sonesta Charlotte Lower South End is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food for Thought - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 14 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 547 out of 1008 reviews" "
Rating 8 - Good. 193 out of 1008 reviews" "
Rating 6 - Okay. 104 out of 1008 reviews" "
Rating 4 - Poor. 75 out of 1008 reviews" "
Rating 2 - Terrible. 89 out of 1008 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shareka

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of football fans but the place was great
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Room comfort
Served its purpose
Our stay was just okay. Our 1st floor room and lobby area really needs updating, our headboard was peeling apart, the arms of the chair was torn. The ice machine on this floor didn't have any ice, and in the morning our elevator wasn't working, though that may have been a fluke. The pros were, The bed was firm and comfortable for a good night sleep, the bathroom was clean and the shower had great pressure, the staff were very kind and friendly. Would I stay at this hotel again, probably not, it served its purpose but was not good value for the price we paid.
Stayed 1 night in Oct 2024

4/10 Poor

Jamie

Liked: Staff & service
We booked two rooms. The hotel overall looks clean and nice; however one of our rooms had bugs crawling in the bed. To date the hotel has not refunded the $176 paid for a room that was infested with bugs- which is unacceptable. Especially for the price paid for the room. Neither room phone worked. One of the rooms the phone was missing the handset cord and the cord to plug it in the wall. Breakfast is $23 per person.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carolina

Stayed 1 night in Sep 2024

2/10 Terrible

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Denzel

Stayed 2 nights in Oct 2024

10/10 Excellent

Keva

Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great location, clean room, was so quiet we almost slept past checkout time. We will definitely stay here again when we are in the area!
Stayed 1 night in Oct 2024

4/10 Poor

Lisa Ann

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hole in carpet, cold water, pool advertised was closed had to ask for patio furniture that was advertised and stank of marijuana. Put in in another room with torn furniture then asked for another room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Laurel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Lance

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty; Dingy; Expensive
We paid $300 for what was supposed to be a “Premium Executive” room which turned out to be just a regular room only dirty and dingy. We asked for extra pillows and were informed that they had no extra pillows.
Stayed 1 night in Oct 2024

10/10 Excellent

Katye

Stayed 1 night in Sep 2024

6/10 Okay

JESUS

Traveled with partner
Liked: Staff & service, property conditions & facilities
Only reason i choose this hotel bcs was close to a place where i have to go, and the warm swimming pool, and i find out that pool was close due to maintenan e, then i went to my room try to sleep some time around 3pm.....and u canhear some loud hammers again for some construccion inside hotel,, it wasnt the best choice for me this time, also in advertisement look great but i gess its not that new doesnt have any USB outlets for phone charges
Stayed 1 night in Oct 2024

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Property conditions & facilities
Front desk agent was really helpful. A couple of good restaurants within walking distance and breakfast is also served at the property.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with group, Business traveler
Check in staff Elisha was exceptionally efficient
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Pierina

Liked: Cleanliness, staff & service, property conditions & facilities
I have been there just for one day sep 30, and was leaving the other day because I just have to, so the attendance in the counter told me that they are going to reverse the money of the others days of reservation but I am still waiting …
Stayed 5 nights in Sep 2024

10/10 Excellent

Barbretta

Stayed 2 nights in Sep 2024

8/10 Good

Shelly

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highway view
It was more of a view of HWY 77. Dog friendly with a balcony.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaylen

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Shawna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not new but not too shabby
Thought this was a new new building, but it’s actually a new company in an older building. The changes they’ve made to the building so far are great and I look forward to visiting again for a better impression.
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024