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Sonesta Charlotte Lower South End

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Charlotte Lower South End

Terrace/patio
Lobby lounge
Desk, laptop workspace, blackout drapes, iron/ironing board
Meeting facility
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Room service
  • Gym
  • Pool

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    4 min drive
  • Birch Restaurant & Bar
    1 min walk
  • Tyvola Station
    15 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    12 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Sonesta ES Suites Charlotte Arrowood

Pool
Breakfast included
Pet friendly
Parking included
3.6 out of 5, Good, (1001)
The price is $107
per night
$123 total
includes taxes & fees
Jan 9 - Jan 10
Sonesta ES Suites Charlotte Arrowood

About this property

Sonesta Charlotte Lower South End

3.5-star hotel in Executive Park
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, Sonesta Charlotte Lower South End provides an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Business-related amenities at this 3.5-star property consist of a business center and 18 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 15000 square feet (1394 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sonesta Charlotte Lower South End is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food for Thought - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 12 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 536 out of 1003 reviews" "
Rating 8 - Good. 195 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 75 out of 1003 reviews" "
Rating 2 - Terrible. 91 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Clint

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floor is covered in stains. Icemaker is broken. Pools are closed. Chair in room is worn down to the wood. No microwave
Stayed 1 night in Sep 2024

10/10 Excellent

Jay

Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Stayed 1 night in Aug 2024

8/10 Good

Domonique

It was ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Franklin

Business traveler
Liked: Amenities
Recommend changing tv service storm in area so tv in room didn’t work
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs an
We were very disappointed with this room. The bed was old and too soft, the toilet was so old it looked like a baby toilet, it was too low with no grab bars to get out of the seat, the ice machine didn’t work, the sink was clogged, the rugs were old…The people and service was the only good thing about this place. I don’t know if some of the rooms have been updated but on floor 4 everythjng was old!
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
The property was nice but the carpet and furniture in the rooms need to be updated. The water pressure in the shower also needs to be improved.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

RAQUIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Stayed 4 nights in Aug 2024

10/10 Excellent

Darios, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desks were dope
Stayed 3 nights in Sep 2024

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, property conditions & facilities
The expensive breakfast.
Stayed 2 nights in Sep 2024

8/10 Good

Joanne

I like that i was 20-25 mins away from most places the room was nice with a mini refrigerator while there was no micro wave in the room it was one in the lobby 24hr access with no questions asked.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fred

Stayed 2 nights in Aug 2024

10/10 Excellent

Therese

Stayed 1 night in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Scott, Chattanooga

Liked: Cleanliness, staff & service
Pool area was under construction and closed. Rooms (at least on the side facing I-77) are noisy. Otherwise, it’s clean and a good value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and the price was nice.the staff was courteous and polite.my favorite hotel whenever Im in Charlotte.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kelly

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This could be a nice hotel but it is outdated and worn down. The carpets are stained and threadbare. Our toilet was broken. The shower curtain was too short. The bathroom door was difficult to operate and it was dirty. The remote control for the TV was sticky and dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Yaina

Stayed 3 nights in Aug 2024

4/10 Poor

Shanti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff are not friendly in my room the sofa chair and carpet was dirty also the bathroom shower head water keeps dripping. And from the time I checked in and out there was no Internet service.
Stayed 6 nights in Aug 2024

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024