Courtyard by Marriott Charlotte City Center

3.0 star property

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Photo gallery for Courtyard by Marriott Charlotte City Center

Exterior
Room, 2 Queen Beds, Non Smoking, Courtyard View | Courtyard view
Breakfast and dinner served
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Daily to-go breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
237 S Tryon St, Charlotte, NC, 28202
  • Charlotte City Center Visitor Info Center
    ‪2 min walk‬
  • Queen City Quarter
    ‪3 min walk‬
  • Bank of America Corporate Center
    ‪3 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View, Corner

  • 760 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 592 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 592 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(49 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

  • 760 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Courtyard View

9.2 out of 10
Wonderful
(31 reviews)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 370 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Courtyard by Marriott Charlotte City Center

3-star hotel in Uptown Charlotte
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Charlotte City Center offers 181 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Courtyard by Marriott Charlotte City Center features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2196 square feet (204 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Parking is available onsite for a surcharge.

Courtyard by Marriott Charlotte City Center is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,196 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 30 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center
Courtyard Marriott Hotel Charlotte City Center
Marriott Charlotte City Center
Marriott Charlotte City Center Courtyard
Marriott Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center Hotel
Charlotte Courtyard
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard by Marriott Charlotte City Center Hotel
Courtyard by Marriott Charlotte City Center Charlotte
Courtyard by Marriott Charlotte City Center Hotel Charlotte

Courtyard by Marriott Charlotte City Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1004 reviews
Rating 8 - Good. 298 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kashfaa

Stayed 1 night in Nov 2024

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at the Charlotte Courtyard by Marriott for a Carolina Panthers football game. The front desk staff was extremely helpful, as we do not know our way around Charlotte. Stephanie and Kesha’s were especially helpful in walking directions and hotel particulars. Although the breakfast price was not included in the room price, the Bistro service was excellent and worth the $25 price. 2 eggs overnight, 3 pieces bacon, fruit/potatoes and toast. Especially Miss Stephanie and Teresa in the Bistro.
Stayed 1 night in Nov 2024

2/10 Terrible

GANESHA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor maintenance of Bed, got back Pain
Bed was pathetic and very old bed. It appears it is used for several years. When I reported this, simply said all rooms are booked and did not attempt to correct. By morning, wife and I had back pain.
Stayed 1 night in Nov 2024

8/10 Good

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That parking lot is very confusing
Stayed 1 night in Nov 2024

10/10 Excellent

Zachary, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lillie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe and convenient.
Stayed 1 night in Nov 2024

2/10 Terrible

Essence

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property rooms are unclean.
Stayed 1 night in Nov 2024

10/10 Excellent

Tomas

Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Liked: Cleanliness
Experience was subpar at best. TRUCK OWNERS BEWARE! If you have a truck and plan to park at the garage attached to the hotel (which they do not own and have no surveillance or security in) YOUR TRUCK WILL BE BROKEN INTO! Trucks are targeted for firearms and tools per Charlotte PD. Hotel denies liability and you will be on your own.
Stayed 1 night in Nov 2024

6/10 Okay

Yonas

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

CHRISTIAN

Stayed 1 night in Oct 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you want to be in the heart of Charlotte! Convenient to many attractions!
Stayed 1 night in Nov 2024

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for downtown events
Stayed 1 night in Oct 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Nice
Stayed 1 night in Oct 2024

2/10 Terrible

Monique

Stayed 1 night in Oct 2024

10/10 Excellent

marcia

Nice and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Oct 2024

8/10 Good

Yuyan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Beverly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel appears nice from outside and has a beautiful lobby, however, inside the room has an odor almost like there’s dampness and the bed was awful. The pillows were flat and the mattress was very, very hard and uncomfortable. The price I paid for convenience certainly wasn’t worth the accommodations. I’m very disappointed.
Stayed 1 night in Oct 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stadium adjacent.
Stayed 1 night in Oct 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

adam

Traveled with family
Liked: Staff & service, property conditions & facilities
Might stay again
1st room toilet squealed all the time and the room has a funky smelled. We were moved to a different. Room was sort of small
Stayed 2 nights in Oct 2024