Comfort Suites University - Research Park

2.5 star property

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Photo gallery for Comfort Suites University - Research Park

Lobby
Exterior
Handicap Accessible Suite, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Seasonal outdoor pool
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7735 University City Blvd, Charlotte, NC, 28213
  • University of North Carolina at Charlotte
    ‪3 min drive‬
  • Atrium Health University City
    ‪4 min drive‬
  • Halton Arena
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

7.6 out of 10
Good
(44 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(6 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Handicap Accessible Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites University - Research Park

Hotel in University City
This smoke-free hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Comfort Suites University - Research Park offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites University - Research Park features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1442 square feet (134 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Comfort Suites University - Research Park is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,442 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel University Area
Comfort Suites University Area
Comfort Suites University Research Park Hotel
Comfort Suites University Research Park
Comfort Suites University Area Hotel Charlotte
Charlotte Comfort Suites
Comfort Suites Charlotte
Comfort Suites University - Research Park Hotel
Comfort Suites University - Research Park Charlotte
Comfort Suites University - Research Park Hotel Charlotte

Comfort Suites University - Research Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Thalicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and great staff.
Stayed 2 nights in Nov 2024

8/10 Good

Celes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2024

6/10 Okay

Steven W, Smithfield

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I can’t complain about the comfort of the room or the quiet. I did get a good nights sleep. However it’s clear that routine maintenance is lacking here. Small things like the shower drain did not stay open, curtain rods were sagging, the heater cover was broken. These are small things but show signs that conditions can quickly deteriorate
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe for family and children. Pot smoking in hallways AC not working dirt in bed.
Stayed 1 night in Nov 2024

8/10 Good

DAVID

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the sign that said park at your own risk!! You need some type of security that patrols parking lot periodically. Lots of drug addicts hanging out and I smelt pot while people standing out near vehicles
Stayed 1 night in Nov 2024

8/10 Good

Uriel

Stayed 4 nights in Oct 2024

2/10 Terrible

DEAMBRI

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only perk for this property is the location. Outside of that, the place felt dirty and looked dirty. There were stains on the walls, floor, and bedding. The breakfast tasted awful. I wouldn't stay there again and I wouldn't recommend this place either. The staff was kind and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Keshawn

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My car was broken into overnight and a big fight broke out around 3am, scaring my 5yr old. It was back and forth from a couple of rooms and in the hallways. This isnt the hotels fault, I know, but both issues urge me to not stay there again.
Stayed 1 night in Oct 2024

4/10 Poor

Shaun

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Semen and blood stains on bedding and curtains. We slept with our clothes on, on top of bedding. Never again will we even think about staying there!
Stayed 2 nights in Oct 2024

4/10 Poor

DAVID

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
So I check in and they say that the power will be down from 1-3 pm.....Keys should still work.....Get back from Gym and elevators don't work, so need to use stairs. NO Emergency Lighting to walk up the stairs.....Most places if power goes out then emergency lights would be all the way up the stairs, because it's a SAFETY Issue going up and down without lights....then later power came back on however no wifi or internet and the young girl at the desk was clueless
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Brooke

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and has bugs
Didnt expect much as this was a cheap place to lay our heads for the night after a late night concert however it was worse then I expected. Not very comfortable, really dirty old carpet, toliet paper holders completely rusted out, shower handle fell off, toliet was rocking away from the wall and better yet bugs! Cheap is one thing, dirty with bugs and a room that is literlly falling apart is another. Would NEVER recommend to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

ANDREW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice property, was clean and reasonably priced.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew, Waxhaw

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property and facility in a out of the way place.
Stayed 1 night in Oct 2024

2/10 Terrible

India

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check-in was easy and the staff were friendly. I noticed the toilet paper holders were very rusted and the frame arpund the mirror was peeling alot. When I started getting ready the next morning, I noticed a decent sized roach on the wall.

4/10 Poor

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

kimberly

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
filty
Stayed 2 nights in Jul 2024

2/10 Terrible

winston

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing The room was full of ants and went to front desk. They new and gave me a can of ant spray
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and affordable
Stayed 1 night in Oct 2024

2/10 Terrible

Karamvir

Business traveler
Disliked: Cleanliness, room comfort
I was a scared park there. So left in 10 min. Room smell weeds
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024