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Comfort Suites Concord Mills

2.5 star property

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Photo gallery for Comfort Suites Concord Mills

Suite, 2 Queen Beds, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV
Lobby
Gazebo
Property grounds
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Charlotte Speedway/Concord

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1295)
$223 nightly
The price was $247
The price is $223 total
includes taxes & fees
Wingate by Wyndham Charlotte Speedway/Concord

About this property

Comfort Suites Concord Mills

Concord hotel close to Charlotte Motor Speedway
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Suites Concord Mills offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Suites Concord Mills is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 490 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Comfortable, clean, large rooms. Very convenient location. Easy access to freeway, and options for food.
Stayed 2 nights in Mar 2025

2/10 Terrible

Rosa, Dacula

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping does not know how to read the do not disturb signs. Dirty iron messed up my clothes.
Stayed 1 night in Mar 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was nice and greeted us.
Stayed 1 night in Mar 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandria

Stayed 1 night in Feb 2025

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service
Tv in bedroom did not work. Shower had medium hot water for shower. Pillows were not comfy. All in all these were just my preferences. Room was clean. Staff was very nice.
Stayed 1 night in Mar 2025

4/10 Poor

Shyanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Make sure your door is locked and keep anything valuable with you
Stayed 1 night in Feb 2025

6/10 Okay

Katrina

Traveled with family
Liked: Cleanliness
This was fine for a quick overnight stay. Plenty of space. The pool was freezing, we selected this hotel for the indoor pool use.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 1 night in Feb 2025

4/10 Poor

Alexis

Stayed 1 night in Feb 2025

6/10 Okay

Amy

Traveled with family
Disliked: Property conditions & facilities, room comfort

Bad experience

We went just so my granddaughter could swim for her birthday. The pool had not been heated and it was freezing and she was unable to swim. The shower in our room did not work and the front desk lady acted like it was no big deal and was rude. The refridgerator never got cold. We won’t stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Jhemelia

Stayed 1 night in Feb 2025

10/10 Excellent

Myra

Stayed 1 night in Feb 2025

10/10 Excellent

K

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here in 2018 and again recently. Staff and property are amazing.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Jim, Avon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well appointed room, friendly staff, near everything!
Stayed 2 nights in Feb 2025

10/10 Excellent

Refika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived with my 3 kids before my husband. Got to the room and the elevator, entire floor and room smelt so badly of pot. Everything in the room was sticky. The pool was murky and gross looking. We went watched tv and looked for a nearby hotel, did not unmake the beds at all. Asked to check out and refund our money. The front desk guy was horrible, said we used the room and bed even though it was untouched. I asked for a phone number or manager to call he would not give me the number and told me I would never get a refund. Absolutely horrible experience.
Stayed 1 night in Feb 2025

4/10 Poor

Carolyn

Traveled with family
Disliked: Amenities, property conditions & facilities
Sketchy vibe after sunset, naked lady walking the halls..didnt feel safe
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Adeleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff very polite, breakfast was great.
Stayed 2 nights in Feb 2025