Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Exterior
Lobby
Down comforters, desk, blackout drapes, iron/ironing board
Suite, 1 King Bed, Non Smoking, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker
Down comforters, desk, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
    ‪7 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪5 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchen

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Airport

Hotel in Westerly Hills
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Self parking on site (USD 8 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 8 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 122 out of 1001 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Clean room. Comfortable bed. Spacious. But why pay for parking?
Stayed 1 night in Jan 2025

6/10 Okay

John, Bluffton

Business traveler
Property very basic and needs a bit of a refresh. Also, no food options other than delivery if you don't have a car.
Stayed 1 night in Jan 2025

10/10 Excellent

Sergey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clear room and cheaper then other hotels, the opportunity to leave your car cheaper than at the airport parking lot.
Stayed 1 night in Jan 2025

4/10 Poor

jacquie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Liked: Amenities
Room is spacious and clean. Front desk staff pleasant.
Stayed 1 night in Jan 2025

8/10 Good

Cathy

Liked: Staff & service, property conditions & facilities, room comfort

Great value.

When the shuttle driver picked us up from the airport he gave us all the details we needed for our stay including breakfast times shuttle information back to the airport places to eat and answered all of our questions. He was awesome front desk was awesome and the bed was incredibly comfortable. Great value.
Stayed 1 night in Jan 2025

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was rebooked due to storm Enzo, so we just needed a place for the night. Conveniently located near the airport and they offered a shuttle bus.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackie, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tommy

Stayed 1 night in Jan 2025

8/10 Good

veronica

Y
Stayed 1 night in Jan 2025

8/10 Good

Stewart, Bothell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport
Stayed 1 night in Jan 2025

6/10 Okay

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport with a dependable shuttle service
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, big room. Heating didnt work in ny room but i was only there for 1 night
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Stayed 1 night in Jan 2025

6/10 Okay

Antoinette

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Susan

Liked: Staff & service
Its dated but clean. Staff was amazing! But couldn't shower! I took a picture with google search and it was roaches.
Stayed 1 night in Jan 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both persons to check in and out were very service oriented. The shuttle driver extremely courteous and help with the bags. Only one bad note.. shuttle does not work 24/7… had to take a taxi or wait 50 minutes to get the shuttle service; temperature was at 25 degrees. Had to pay $ 34 for the taxi service.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room! Spacious, clean & nice! Breakfast selection great! Location great!
Stayed 1 night in Jan 2025

10/10 Excellent

RAYMOND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tires and trash just outside fencing.
Stayed 1 night in Jan 2025

4/10 Poor

Amber

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Staff are very friendly, but not worth the stay, had to pay 13 dollars for “24 hour” parking although I had my car parked for 12 hours and stayed one night, there was a 5 dollar fee because i forgot to pay when i arrived. The excuse was their close to the airport so people would leave their cars at the hotel “over long periods of time” so they’re charging customers for that convenience, even though all active customers can just register their cars and be billed by their room, they have a separate service for parking fees. Stayed in room 206 drawers and doors were scratched up, found a bug in my bed, AC units are outdated. Spend the extra dollars somewhere else or find a location with free parking. Staff member's were very compassionate of my concerns but I blame management and the corporation.
Stayed 1 night in Jan 2025

2/10 Terrible

Edgardo

Disliked: Room comfort
The parking lot has more lights than a runway. We could not get the curtains closed completely
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Brenda

Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025