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Canopy by Hilton Charlotte Southpark

4.0 star property

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Photo gallery for Canopy by Hilton Charlotte Southpark

Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Bar (on property)
Lobby
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • SouthPark Mall
    ‪15 min walk‬
  • Quail Hollow Club
    ‪7 min drive‬
  • Spectrum Center
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

Premium bedding, down comforters, in-room safe, desk

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Suite, 1 Bedroom, Accessible (Hearing) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed, Balcony

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Peloton Wellness Room)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 738 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Queen Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Canopy by Hilton Charlotte Southpark

4-star hotel in SouthPark
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Canopy by Hilton Charlotte Southpark features a health club and complimentary bicycles. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 9000 square feet (836 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Canopy by Hilton Charlotte Southpark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Secured, covered self parking on site (USD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 841 reviews
Rating 8 - Good. 125 out of 841 reviews
Rating 6 - Okay. 51 out of 841 reviews
Rating 4 - Poor. 31 out of 841 reviews
Rating 2 - Terrible. 32 out of 841 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, but better options exist.

The hotel is Very Nice, staff is pleasant. Second or Third time staying there. The problems are the small things. Clean the room ,but forgot to leave any towels, parking is a problem, empty garage across the street you use to be able to use, now you need to walk behind the adjoining Residents Inn and use their parking lot with No Security to be seen, during check out - loading the car hotel does not have umbrellas to use and no overhang, etc. Also way to lax on hallway security, people yelling and running down the hall after midnight. They need to have security on site that is visible….
Stayed 2 nights in Feb 2025

8/10 Good

Leon

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself was great and the staff were very friendly. Unfortunately the parking is nonexistent. It consisted of maybe 40 spaces. There were no other accommodations for parking except the parking lot at the Residency Inn down the street. The fridge in our room didn’t work but that was no biggy.
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Stayed 2 nights in Feb 2025

10/10 Excellent

dana-kae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was beautifully decorated and clean! Staff were friendly and helpful. Nothing to do with the hotel per se but if you do not rent a car, Ubers can take awhile.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amiyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

offers FREE tesla uber rides through a ride share that goes around south park named skipper. the fridge in the room didn’t work and our leftover spoiled but they were more than willing to accommodate for us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip, Columbia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff and good dining options
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Naomi

Stayed 2 nights in Feb 2025

10/10 Excellent

ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great new hotel. Very clean and comfortable . Staff were courteous and friendly. Some very unique modern features that I’ve never seen in other hotels. Walking distance from Bobby Flays Burgwr joint. We’ll be making the Canopy a regular stopping point on Charlotte trips in the future .
Stayed 1 night in Feb 2025

10/10 Excellent

Psonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a standout property from the moment we arrived being greeted with the inviting scent to the well appointed room to the excellent food at the bar. If this is the standard, I'll definitely seek other Canopy hotels!
Stayed 1 night in Jan 2025

8/10 Good

Michael

Stayed 2 nights in Jan 2025

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 2 nights in Jan 2025

6/10 Okay

Tamill

Liked: Cleanliness, staff & service, room comfort

Not so happy stay

I wasn’t happy with my stay. The shower floor had stains and the door had hard water stains and build up and should be replaced. It looked disgusting. I had a do not disturb on my door. However, the housekeeper did go inside of my room to remove the trash and replace the towels. If they were going to inside without my permission, why wouldn’t they just go ahead and clean the room. The parking underneath the building is tight and sketchy looking, especially for a woman who is traveling alone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Accommodations...Must try!

Unbelievable rate on the king suite and it didn't disappoint! Dining table, living room, 1.5 baths, complimentary espresso machine, dressing area, 2 tv's, robe proveded, and even a lufa for the shower. Awesome service, on site bar/restaurant with small plates, and $10 night for parking. Don't miss this one!
Stayed 2 nights in Jan 2025

10/10 Excellent

Persha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rayshawn

Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Tj

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff. Mold in bathroom. Camera located in thermostat. Blood on sheets
Stayed 1 night in Jan 2025

10/10 Excellent

Ayksa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was clean and perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Addisen

Stayed 4 nights in Dec 2024