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Candlewood Suites Charlotte - Arrowood by IHG

2.5 star property

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Photo gallery for Candlewood Suites Charlotte - Arrowood by IHG

Exterior
Studio Suite, 2 Queen Beds | 1 bedroom, premium bedding, desk, laptop workspace
Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower) | 1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
7926 Forest Pine Dr, Charlotte, NC, 28273
  • Carowinds Theme Park
    ‪7 min drive‬
  • Bank of America Stadium
    ‪13 min drive‬
  • Charlotte Convention Center
    ‪13 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (1 King, 1 Queen Bed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms (1 King, 1 Queen Bed)

  • 400 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom (2 Queen Beds)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, (1000)
$113 nightly
The price was $133
The price is $113 total
includes taxes & fees
Sonesta ES Suites Charlotte Arrowood

About this property

Candlewood Suites Charlotte - Arrowood by IHG

Hotel in Arrowood
A fitness center, a snack bar/deli, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Charlotte - Arrowood by IHG offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Candlewood Suites Charlotte - Arrowood by IHG features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. This hotel offers access to a business center.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, a picnic area, and laundry facilities. Onsite self parking is complimentary.

Candlewood Suites Charlotte - Arrowood by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay (maximum USD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per stay (maximum USD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood

Candlewood Suites Charlotte - Arrowood by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 273 reviews
Rating 8 - Good. 79 out of 273 reviews
Rating 6 - Okay. 50 out of 273 reviews
Rating 4 - Poor. 23 out of 273 reviews
Rating 2 - Terrible. 23 out of 273 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

jemaica

Stayed 3 nights in Mar 2025

2/10 Terrible

Isis

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Overall it was a good price but the front desk service sucked ! My towels smelled like yuckkk . Then my handle in the bathroom was already tore up & I made sure the front desk knew so I wouldn’t be getting charged . The area was safe , the cafe beside it was awesome . Will not be back
Stayed 2 nights in Mar 2025

8/10 Good

Auvanette

Stayed 1 night in Feb 2025

10/10 Excellent

Chantell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Very clean easy parking
Stayed 2 nights in Feb 2025

10/10 Excellent

philip, ridgefield

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2025

10/10 Excellent

Jada

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay in

Good hotel stay and clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Tye

Liked: Cleanliness
N/a
Stayed 2 nights in Jan 2025

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in room 211 on 2/3/25 and the room had been smoked in a lot at some point by previous guests. Smelled lile an effort was made to cover up smoke smell but i still smelled it. Only there 1 night so i dealt with it. Staff is always great!
Stayed 1 night in Feb 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mandy

Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Stains
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room had about everything you can imagine! Full size fridge with icemaker, utensils, plates, bowls, microwave, hair dryer, etc. Very good value!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rob

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly room was clean no complaints
Stayed 2 nights in Jan 2025

4/10 Poor

Leonid

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Even though it was a non smoking facility, it smelled like weed everywhere. Also, you can hear people walking upstairs, coughing, and talking. Staff was friendly though
Stayed 1 night in Jan 2025

6/10 Okay

Qamara

Stayed 3 nights in Dec 2024

8/10 Good

Charles

Traveled with family
Stayed 3 nights in Dec 2024

10/10 Excellent

Lakeshia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Noëlla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Perfect stay. They have everything we need for a perfect gateway.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 6 nights in Nov 2024

10/10 Excellent

Jordan

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
The staff where amazing and vary helpful the place for the most part was clean only complaints i have was the floors could have been mopped and swept better and the one bedroom suit could use a fan in the actual room instead of the living room only and last but not least they should upgrade the old tv out for roku or smart tv that way people could just use they're account and stream of the tv instead of hotel paying for cable but ill definitely use this hotel when ever i visit Charlotte north carolina again
Stayed 5 nights in Nov 2024