See all properties

Best Western Inn & Suites - Monroe

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Inn & Suites - Monroe

Exterior
Lobby
Lobby
Outdoor pool, sun loungers
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
2316 Hanover Drive, Monroe, NC, 28110
  • Treehouse Vineyards
    ‪6 min drive‬
  • Atrium Health Union
    ‪6 min drive‬
  • Wingate University
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 2 Queen Beds, Accessible (Communication, Mobility Tub) | Desk, laptop workspace, iron/ironing board, WiFi

Holiday Inn Express Hotel & Suites Monroe by IHG

  • Pool
  • Parking included
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (771)
The price is $139
per night
$155 total
includes taxes & fees
Apr 4 - Apr 5
Holiday Inn Express Hotel & Suites Monroe by IHG

About this property

Best Western Inn & Suites - Monroe

Monroe hotel with outdoor pool
Along with an outdoor pool, this hotel has a business center and conference space. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Inn & Suites - Monroe offers 64 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Best Western Inn & Suites - Monroe has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Inn Monroe
Best Western Monroe
Monroe Best Western
Monroe Best Western
Best Western Monroe
Best Western Inn & Suites - Monroe Hotel
Best Western Inn & Suites - Monroe Monroe
Best Western Inn & Suites - Monroe Hotel Monroe

Best Western Inn & Suites - Monroe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 431 reviews
Rating 8 - Good. 143 out of 431 reviews
Rating 6 - Okay. 44 out of 431 reviews
Rating 4 - Poor. 24 out of 431 reviews
Rating 2 - Terrible. 10 out of 431 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liang, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good.
Stayed 1 night in Dec 2024

10/10 Excellent

Lenroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

gregorio

Stayed 1 night in Nov 2024

10/10 Excellent

TIMOTHY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean older hotel
This older hotel was remarkably clean and the front desk people are very nice. Free breakfast is also a plus. Remember to put out the Do Not Disturb sign if you get in late because housekeeping starts knocking at 8 am!
Stayed 2 nights in Nov 2024

8/10 Good

Jackie

Liked: Amenities
Outside rooms
Stayed 1 night in Nov 2024

8/10 Good

Lupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. I like
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Choice of pillows would have made it perfect.
Room was really nice. Well furnished, comfortable, clean, quiet. Only bummer was the huge pillows. We are thin pillow people. My wife ended up sleeping on a folded up towel.
Stayed 1 night in Nov 2024

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Stayed 1 night in Oct 2024

6/10 Okay

Gisella

Traveled with partner
That charged more when I left for no reason
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Stayed 1 night in Oct 2024

4/10 Poor

Tamara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We will not go back.
Room was clean, breakfast was fine. However, mattress badly needs to be replaced, sink faucet is broken and something is wrong with the toilet tank. Also, there is a terrible racket outside every other morning at abt 4:30. Dumpster being emptied? Can not recommend this hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Christina S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

robyn, wilmington

Traveled with family
Liked: Cleanliness, staff & service
The people were very nice. The lobby seems to have been recently updated with modern lines and colors. The breakfast area was clean and tidy. My issue was with the bedding. The pillows were the size of throw pillows for a couch and they were lumpy. In the middle of the night, I’d roll over and roll off of the small pillow. My other issue with the bedding was that the blankets only seemed to come up 3/4 of the way to the top of the bed so my shoulders were exposed and the blankets didn’t seem big enough for 2 people to share in a queen sized bed, almost like they were sized for a full sized bed. The bathroom, while clean was tiny and the vanity was exposed to the rest of the room making it hard for more than 1 person to handle teethbrushing and not wake others with the lights and sounds.
Stayed 1 night in Oct 2024

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

6/10 Okay

jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The experience was great, room was comfortable and clean
Stayed 1 night in Oct 2024

2/10 Terrible

Teresa

Traveled with group
Disliked: Property conditions & facilities, room comfort
Disgusting experience
We checked in at 2pm and checked out the same day at 9:30pm. The room smelled so bad that I went to the store to get a plug in deodorizer. It did not help. The pillows were old and disgusting, so while getting the plug-in, I also bought two pillows. We got ready to meet friends for dinner and when we got home we tried to just deal with it, until I noticed a used condom at the corner of the bed between the floor and base board. We packed up, checked out, and drove three and a half hours home. I told the girl at the desk and she said, “sorry about that.”
Stayed 1 night in Sep 2024

8/10 Good

Calvin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ANGELA, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

tisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for just one night, but I’d definitely stay again! The staff was so friendly, and accommodating. The hotel is clearly old, but everything was so clean and well maintained. The continental breakfast had so many options, including hot food like eggs, sausage and biscuits and gravy…so good! I was also pleasantly surprised at how clean the pool was, its surrounded by trees, but there was not 1 leaf in there. We ate breakfast and then went and sat out by the pool with our coffee, it was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024