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Aloft Charlotte City Center

3.0 star property

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Photo gallery for Aloft Charlotte City Center

Property amenity
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Lounge
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Gym
$150
includes taxes & fees
Aug 28 - Aug 29

Explore the area

View in a map
210 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(20 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 297 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 600 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Charlotte City Center

3-star Charlotte hotel, connected to a shopping center in Uptown Charlotte
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a microwave in a common area. Housekeeping is available on request.
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center, 3 meeting rooms, and limo/town car service.

Wired and wireless Internet access is complimentary. Event facilities measuring 2497 square feet (232 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Aloft Charlotte City Center is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
W-XYZ Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Aloft Charlotte City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 504 out of 1007 reviews
Rating 8 - Good. 203 out of 1007 reviews
Rating 6 - Okay. 153 out of 1007 reviews
Rating 4 - Poor. 82 out of 1007 reviews
Rating 2 - Terrible. 65 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Gilbert

Stayed 2 nights in May 2025

8/10 Good

Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very nice and clean. Common areas need some work.
Stayed 1 night in May 2025

10/10 Excellent

Alfred

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and had a great view of the city. The price for the room was a little bit high though but, I would stay there again because the room was very large and the service was great.
Stayed 2 nights in May 2025

4/10 Poor

Mariana

Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with my stay at this hotel. Check-in was supposed to be at 3:00 PM, but I didn’t get access to my room until 5:30 PM. On top of that, the room had an weird smell. Unfortunately, based on this experience, I would consider other options before returning to this hotel.
Stayed 1 night in May 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, super loud

The staff at the Aloft was super-friendly, and the location in uptown Charlotte is great. And while I expect noise in a city, the design of the room, with high ceilings and a "loft" feel, means that there's a LOT of noise, both from adjoining rooms and the outside. We knew exactly when the people in the room next to us came home (about 3 AM) and exactly what they were doing in the room (they had fun). Again, great friendly staff, room was clean and exactly what we expected, I just wish there was any sort of noise dampening/privacy.
Stayed 1 night in May 2025

2/10 Terrible

Jaclyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt more like a bar and lounge place than a hotel. Front desk workers were not very friendly. Rooms were very small and tiny. And very hard to find the actual hotel and lobby. Definitely would not be returning to this hotel ever again.
Stayed 3 nights in May 2025

6/10 Okay

Dana

Disliked: Staff & service
Had to share the elevator with the public and front desk service was horrible. Will NEVER recommend or stay here again
Stayed 1 night in May 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service
Very nice place. Definitely exceeded my expectations
Stayed 3 nights in May 2025

10/10 Excellent

Alana

Stayed 3 nights in May 2025

8/10 Good

Baltazar

Stayed 1 night in Apr 2025

6/10 Okay

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
“Vinny” at the front desk was extremely rude. Also when I checked in didn’t get the room I booked because “usually people down show up after 12am”. My number was written down by 2 people to have the manager call me but they never did. Great property but was lacking in great staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus

Stayed 2 nights in Apr 2025

8/10 Good

Rashaud

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time. Will be back soon. Ty guys
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown, modern I needed handicap room with railings and roll in shower.
Stayed 2 nights in Apr 2025

6/10 Okay

Michelle

Liked: Staff & service
Location of the hotel was great. Water pressure in the shower kept acting funny. Hotel was ok for quick cheap get away. I wasn't a fan of the paying to park. Don't think I would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lehua

Liked: Staff & service
Disliked: Property conditions & facilities
This property is in desperate need of a full remodel. The property wasn't dirty, but you could tell that it was very old and needs to be replaced. The bathrooms need to be fully gutted and redone.
Stayed 1 night in Apr 2025

2/10 Terrible

SARAVANAN

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells crazy what should I say I smells bad I paid $350 For this room
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Apr 2025

8/10 Good

Benjamin

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

.
Stayed 3 nights in Apr 2025

6/10 Okay

Mary

Traveled with family
Stayed 1 night in Apr 2025