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AC Hotel by Marriott Charlotte SouthPark

4.0 star property

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Photo gallery for AC Hotel by Marriott Charlotte SouthPark

Restaurant
Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
View from property
2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
1824 Roxborough Road, Charlotte, NC, 28211
  • SouthPark Mall
    ‪3 min walk‬
  • Phillips Place
    ‪2 min drive‬
  • Park Road Park
    ‪3 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Corner

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Shower, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

AC Hotel by Marriott Charlotte SouthPark

4-star hotel in SouthPark
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
AC Hotel by Marriott Charlotte SouthPark offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and 3 meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a health club, gift shops/newsstands, and dry cleaning/laundry services. Onsite self parking is complimentary.

AC Hotel by Marriott Charlotte SouthPark is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Cordial - Onsite rooftop bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Cordial

Things to do

  • Health club

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 per person
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Hotel Charlotte Southpark
AC Hotel by Marriott Charlotte Southpark Hotel
AC Hotel by Marriott Charlotte Southpark Charlotte
AC Hotel by Marriott Charlotte Southpark Hotel Charlotte

AC Hotel by Marriott Charlotte SouthPark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 407 out of 550 reviews
Rating 8 - Good. 81 out of 550 reviews
Rating 6 - Okay. 32 out of 550 reviews
Rating 4 - Poor. 18 out of 550 reviews
Rating 2 - Terrible. 12 out of 550 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad the rooftop wasn’t open during the day
Overall, I had enjoyed my stay at this hotel. The rooftop patio was one of my favourite features, although the only downside to it was that it was closed for a big portion of the day, so I wasn’t able to enjoy the beautiful outdoor space during the afternoons. Didn’t see an option for any room service during my stay. Rooms were comfortable, clean & updated. Pillows thinned out quite a bit with pressure, thank goodness there were 4 on the bed. The bar soap was very dehydrating, it dried out my hands so much so that I went out to buy my own hand soap to use during my stay. Staff were lovely. Everyone was very welcoming and eager to help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly, Potomac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this property and would absolutely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Room was clean, staff was friendly and the facilities were good. Nice seating area inside and outside. Location of hotel was great - can walk to everything
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Disappointing
we were given a handicap accessible room even though we didn't request one. The shower was tiny and water went all over the bathroom floor. Rooftop bar was closed for a private event - the rooftop is why we chose this hotel. Not very clean, smelled funny. Disappointing because I had heard that AC hotels were very nice.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

Tamiko

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, conveniently located across from a mall. The desk staff were very nice & accommodating. The parking was ok, however there was no access to the upper deck, was not real clear where to park. We were ok though, there was plenty of parking available in the connected lot. We would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Casey

Stayed 1 night in Oct 2024

10/10 Excellent

Jackie

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay - beds were super comfortable, very clean, and the staff were excellent.

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Staff was very friendly and helpful. Excellent location next to shopping and dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

Derrick

Great
Stayed 3 nights in Oct 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 1 night in Oct 2024

10/10 Excellent

james

Stayed 1 night in Sep 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location, staff, and service
Stayed 4 nights in Oct 2024

10/10 Excellent

Broderick

Stayed 1 night in Sep 2024

10/10 Excellent

Austen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Alilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserves every star
By far the best hotel I’ve stayed in. As soon you enter the building this woodsy musk elegant greets you. The room was modern, clean and beautiful. And the staff was extremely friendly and polite.
Stayed 1 night in Oct 2024

10/10 Excellent

Noushin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a comfortable and safe environment, ideal for both business and leisure travelers. Its cleanliness stood out, with spotless rooms and well-maintained facilities. Conveniently located near sothpark mall! It offered a hassle-free experience with its very easy check-in and check-out process. Guests could quickly settle in and depart without any delays, adding to the overall convenience.
Stayed 1 night in Oct 2024