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AC by Marriott Charlotte

3.5 star property

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Photo gallery for AC by Marriott Charlotte

47-inch LCD TV with satellite channels, TV
Property amenity
Suite, 1 King Bed with Sofa bed, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪6 min walk‬
  • Spectrum Center
    ‪6 min walk‬
  • NASCAR Hall of Fame
    ‪8 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 47-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Balcony

  • 419 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • 495 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

AC by Marriott Charlotte

3.5-star hotel in Uptown Charlotte
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available on request.
AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2723 square feet (253 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite parking is available (surcharge).

AC by Marriott Charlotte is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Lounge - This lobby lounge specializes in Mediterranean cuisine.
Nuvole - Onsite rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 32 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,723 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 12 for children
  • Self parking fee: USD 32 per day (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Marriott Charlotte Hotel
AC Marriott Charlotte
AC by Marriott Charlotte Hotel
AC by Marriott Charlotte Charlotte
AC by Marriott Charlotte Hotel Charlotte

AC by Marriott Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 726 out of 1023 reviews
Rating 8 - Good. 161 out of 1023 reviews
Rating 6 - Okay. 68 out of 1023 reviews
Rating 4 - Poor. 29 out of 1023 reviews
Rating 2 - Terrible. 39 out of 1023 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish Location
Fun location with great proximity to restaurants and sporting events
Stayed 2 nights in Jan 2025

2/10 Terrible

Dashekia

Stayed 1 night in Jan 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudia

Stayed 1 night in Jan 2025

10/10 Excellent

HENRY

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing hotel!
Stayed 1 night in Dec 2024

2/10 Terrible

yanelys

Stayed 2 nights in Dec 2024

10/10 Excellent

Renard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely helpful and professional at all times. My extended stay has been wonderful
Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Stayed 1 night in Dec 2024

8/10 Good

Jamillah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Uzoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Terri

Stayed 1 night in Dec 2024

4/10 Poor

Courtney

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was great but our room was awful. We expected noise because of the location but one of the mattresses had a very large pee stain. The bathroom door was a sliding door and when closed there was what looked to be red wine splattered on the ground and wall. The hand towel in the bathroom on the sink was folded and when I picked it up to dry my hands the bottom was very dirty. The breakfast cost $15 per person and the food was cold, bread was very hard, there were only a few options and overall it was not good. We ended up paying the $15 and leaving to go get breakfast somewhere else, even the individual working recommended a breakfast place instead of staying to eat at the hotel, guess we should’ve listened before getting anything.
Stayed 3 nights in Dec 2024

8/10 Good

DeAnna

Liked: Staff & service, room comfort
Great Stay
Overall I had a great time, it took a day to get use to the parking but after that I was fine. My only complaint would be how dusty it was and the fact we had to wait until the next afternoon to get another set of washcloths (we requested some the day before when we noticed it was only one) but overall it was a great stay. I will definitely be back!! The front desk staff was friendly too.
Stayed 2 nights in Dec 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Josette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The staff was very friendly
Stayed 1 night in Dec 2024

8/10 Good

allen

Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa Noemy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was welcoming and it felt safe
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view from my room was amazing. The staff was very friendly and helpful. The property is in great condition and it’s in a good location.
Stayed 2 nights in Dec 2024

4/10 Poor

Sadazia

Stayed 3 nights in Dec 2024

10/10 Excellent

Tiatra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it. The location of the hotel is very convenient right in the middle of everything. It was very clean and a lovely hotel. And the staff were very friendly and helpful. I enjoyed my stay!
Stayed 1 night in Dec 2024

10/10 Excellent

SAYEDMEHRAN

Stayed 2 nights in Dec 2024

2/10 Terrible

Christine

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First of all the address you gave me is not the address of the hotel! There started my nightmare! I called the hotel for the correct address and after 9 minutes on hold , I hung up and call again 4 times, they hung up on me immediately! I went to the hotel, the receptionist acknowledged my calls but she was the only one working and busy! The next morning at 6:00 am I was ready to check out! It took the security guy and somebody from the kitchen 45 minutes to find the receptionist who was obviously sleeping somewhere looking at her face! To make the story worse she had a belligerent, defensive tone telling me and another gentleman who was waiting to check in since 5:30 am that usually people don’t need service so early in the morning! Since I valet , before I left the room I called for the car! The attendant was not on premises( she was probably sleeping in the same place as the receptionist). When she finally arrived, it took her 30 minutes, my help and the security gentleman help to find the right key for my car and then to find the car in the parking lot! Needless to say, I wasted one hour and a half trying to get out of this hotel in a very busy travel day of the year! Would somebody go back to this place???
Stayed 1 night in Dec 2024