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AC by Marriott Charlotte

3.5 star property

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Photo gallery for AC by Marriott Charlotte

47-inch LCD TV with satellite channels, TV
Suite, 1 King Bed with Sofa bed, Balcony | 1 bedroom, desk, laptop workspace, blackout drapes
1 bedroom, desk, laptop workspace, blackout drapes
47-inch LCD TV with satellite channels, TV
Property amenity

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Balcony

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 47-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 419.8 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 495 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(97 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(41 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

AC by Marriott Charlotte

3.5-star hotel in Uptown Charlotte
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available on request.
AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2723 square feet (253 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite parking is available (surcharge).

AC by Marriott Charlotte is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Lounge - This lobby lounge specializes in Mediterranean cuisine.
Nuvole - Onsite rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,723 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 12 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Marriott Charlotte Hotel
AC Marriott Charlotte
AC by Marriott Charlotte Hotel
AC by Marriott Charlotte Charlotte
AC by Marriott Charlotte Hotel Charlotte

AC by Marriott Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 752 out of 1044 reviews
Rating 8 - Good. 159 out of 1044 reviews
Rating 6 - Okay. 66 out of 1044 reviews
Rating 4 - Poor. 31 out of 1044 reviews
Rating 2 - Terrible. 36 out of 1044 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 2 nights in Jan 2025

10/10 Excellent

Alondo

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Karon

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Deshaun

Stayed 1 night in Apr 2025

8/10 Good

Shakeerah M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ONLY problem I had was not getting housekeeping. When i arrived and the front lady asked did i want it i said YES. Next day i had to call front desk three times and one of the times the lady got an attitude with my fiance. They finally dropped off towels but didnt make up bed or nothing. We stayed two nights. But OVERALL great and i would recommend. This my second time staying there.
Stayed 2 nights in Apr 2025

6/10 Okay

Peter

Liked: Property conditions & facilities

Poor Job

Checking out the front desk person was unfriendly as if she was doing me a favor doing her job . Poor
Stayed 1 night in Apr 2025

10/10 Excellent

Kadrick

Stayed 1 night in Apr 2025

10/10 Excellent

Serephia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time and before i book this hotel i did my research and the reviews i saw was 10 out of 10 and i must say i experience everything i read about this hote..Excellent hotel i really enjoyed my stay here and i will definitely come back. I recommend you book this hotel you wont be disappointed. The staff and the guest were so nice and mannered.
Stayed 2 nights in Apr 2025

8/10 Good

Shannon

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice hotel. Cleaning needs improvement. The floors were not cleaned well. The toilet smelled like it was not cleaned. I always bring my own Lysol and disinfecting wipes. Great location if you’re seeing a show at Spectrum Center. It was directly across the street.
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, knowledgeable and sooo sweet <3. The room was great and the rooftop bar was spectacular. I loved my stay here and will definitely be back!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Bryan

Stayed 2 nights in Feb 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and tried to accommodate as best as they could. No complaints on service but hotel is dated. And we had a terrace full of cigarette butts, no soap and the shower gel wouldn’t open. The bathroom was not comfortable at all, not what you would expect of a Marriott.
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Stayed 1 night in Apr 2025

10/10 Excellent

Earl

Stayed 1 night in Mar 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jaquasia, Harrisburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Xaviera

Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Billie, Wilmington

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying here for events at the Spectrum center and for the convenience. The staff at this hotel is all round the best and friendliest ever. We appreciate the great customer service.
Stayed 1 night in Mar 2025

8/10 Good

Lillian

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at reception desk was outstanding.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing.
Stayed 1 night in Mar 2025