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Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Bar (on property)
Lobby
Deluxe Room, 1 King Bed, Non Smoking | Jetted tub
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Pet friendly
  • Gym
  • Laundry facilities

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    ‪20 min walk‬
  • Mardi Gras Casino
    ‪3 min drive‬
  • Shawnee Sports Complex
    ‪5 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(69 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property - evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (919)
The price is $152
per night
$170 total
includes taxes & fees
Apr 4 - Apr 5
Sleep Inn & Suites Cross Lanes - South Charleston

About this property

Wyndham Garden Cross Lanes Charleston

Cross Lanes hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wyndham Garden Cross Lanes Charleston features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Wyndham Garden Cross Lanes Charleston has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 99 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1006 reviews
Rating 8 - Good. 255 out of 1006 reviews
Rating 6 - Okay. 169 out of 1006 reviews
Rating 4 - Poor. 121 out of 1006 reviews
Rating 2 - Terrible. 103 out of 1006 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

6/10 Okay

Thomas, Highland

Traveled with family
Liked: Staff & service
Property corridors and elevator had a smell to them. Carpeting should be replaced.
Stayed 1 night in Dec 2024

8/10 Good

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updating but served well for the one night
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie and Anthony, Powellton

Traveled with partner
Disliked: Amenities
The rooms were supposed to be smoke free but as you walked in the hall it smelled like cigarettes and weed. The carpet was dirty and the room was not worth the price. The rooms are ran down and needs updated. It had a motel vibe instead of a hotel. We were never told when breakfast was and upon checkout, the employees were out front smoking. We had to wait a few for one to come back in.
Stayed 1 night in Dec 2024

6/10 Okay

William

Traveled with family
Easy fixes to be excellent.
Curtains in our rooms wouldn’t close properly. Hallways looked as if they were vacuumed weeks ago. On the plus side the breakfast was excellent.
Stayed 2 nights in Dec 2024

4/10 Poor

Adrian

Stayed 3 nights in Dec 2024

10/10 Excellent

Patrick

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but area around parking lot was trashy
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Very Unpleasant
Stained carpet and chair. bed had been made but when I pulled back the sheets, they were blood spotted and it was obvious it had been slept in. Manager encouraged me to check another room to see if "it meets your standards." The other room had the same stained carpet and chair, and the door didn't latch, but the sheets appeared clean.
Stayed 1 night in Dec 2024

8/10 Good

LAUREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was nice, wish i had more time to check out the pool
Stayed 1 night in Oct 2024

8/10 Good

Deborah, Saint Albans

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Lacy

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like how clean and how polite they were. The powerful showers. The pool couldve been a little warmer.
Stayed 1 night in Nov 2024

8/10 Good

Angela

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was a middle of the line in the way of hotels I've stayed in. Definitely an older property. Cleanliness was si so. The bed was standard in comparison. Overall a good overnight stop.
Stayed 1 night in Nov 2024

6/10 Okay

Julie

Traveled with family
Liked: Staff & service
It was fine for one night. Good shower, but uncomfortable bed
Stayed 1 night in Nov 2024

2/10 Terrible

Larissa

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I chose this hotel because it was pet friendly, affordable, and had decent reviews. Unfortunately, my room smelled of mildew. I wiped everything down with Clorox wipes and febreeze to help, but the air vents were terribly dusty. I can overlook a lot, but there was a bed bug in my bed. I stripped the bed down and gown reddish-brown streaks, consistent with bed bugs. I packed up my belongings and went to the front desk immediately. The clerk was kind, but not concerned or surprised enough to assure me this isn’t a recurring issue. I’m currently waiting for a refund. I was able to find other accommodations for the evening, but it was obviously inconvenient at 10 pm. I would avoid this place like the plague.
Stayed 1 night in Nov 2024

6/10 Okay

Carol Lynn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rhonda

Traveled with family
Disliked: Staff & service
One of the staff found our grandmothers wallet and didn’t turn it in. Manager wasn’t very helpful had to ask multiple times for him to watch the video. Manager did watch video and could tell us what everyone was wearing and how much money she took out of her wallet but said the video got grainy after that. In other words we seen what happened with the guest but can’t see what happen with staff. She’s 84 and all she wanted to do was watch her grandson graduate from the police academy. Wouldn’t recommend this place
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Stayed 1 night in Nov 2024

8/10 Good

david

Traveled with partner
Liked: Staff & service
Cost, friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Katharine

Stayed 1 night in Oct 2024

8/10 Good

Kaylisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would prefer that the carpet is treated a little more often in the pet rooms
Stayed 2 nights in Oct 2024

6/10 Okay

Raechelle

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Greg

Stayed 1 night in Oct 2024