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Wyndham Garden Cross Lanes Charleston

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Lobby
Bar (on property)
Deluxe Room, 1 King Bed, Non Smoking | Jetted tub

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    ‪20 min walk‬
  • Mardi Gras Casino
    ‪3 min drive‬
  • West Virginia State University
    ‪5 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is $126
per night
$141 total
includes taxes & fees
Feb 10 - Feb 11
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

About this property

Wyndham Garden Cross Lanes Charleston

Cross Lanes hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wyndham Garden Cross Lanes Charleston features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Wyndham Garden Cross Lanes Charleston has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 99 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 367 out of 1006 reviews" "
Rating 8 - Good. 265 out of 1006 reviews" "
Rating 6 - Okay. 167 out of 1006 reviews" "
Rating 4 - Poor. 116 out of 1006 reviews" "
Rating 2 - Terrible. 91 out of 1006 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Traveled with family
Disliked: Cleanliness
We were first put in a room that had not been cleaned and looked like it was still occupied. They the. Your is on the room next door and although the beds were made there was a skid mark in the toilet and the remote had coffee on it and the floors were not vacuumed
Stayed 1 night in Oct 2024

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It's to over price for what you get an the room wasn't clean there was stuff still in the room from the guest before us used toys an used COVID masks food crumbs in the floor an juice stains on the white cover it just wasn't worth the price we paid for I've paid for 60 dollar rooms that were way better taken care of
Stayed 1 night in Oct 2024

2/10 Terrible

McKenna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Cheryl

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We booked a 2 BEDROOM KING SUITE and the cost was higher than a normal 2 Bed Queen Room. We were bait and switched which is illegal. No effort made to rectify that issue. Threre was dried blood from previous people on the quilt. The hallway was dirty candy wrappers and pieces of paper on ground. Never vacuumed for 2 days. Outside door D would not closed and lock.
Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Stayed 1 night in Oct 2024

8/10 Good

Bradley

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week . Staff very friendly and accommodating. Quiet area. Good breakfast. Close to sheetz, shopping mall with a Wal-Mart. Mountaintop view.
Stayed 4 nights in Oct 2024

4/10 Poor

Billie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel smelled like cigarette smoke and mildew, not well maintained, not clean. pictire are not what rooms and hotel look like. Very disappointed n.
Stayed 1 night in Oct 2024

8/10 Good

Debra, Bishopville

Liked: Cleanliness, staff & service
Disliked: Amenities
Ok value for the money
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Made reservations 10 days in advance and asked for connecting rooms. I didn’t get connecting rooms with my 90 year old father. Really disappointed that my request was ignored.
Stayed 1 night in Oct 2024

10/10 Excellent

Leonard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to stay like family
Great stay the breakfast is good the lady can cook
Stayed 3 nights in Oct 2024

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was dirty. There was hair and mold in and around the shower. There were fingernail clippings on the floor between the beds.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in Aug 2024

10/10 Excellent

Randal

Stayed 1 night in Oct 2024

2/10 Terrible

Betty Lou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy dirty
We checked in and the dirty carpets and hallways should had me turning around. Our room wasn’t cleaned, beds not made and looking around the floors were awful. Walked out and hope they refund us. Was rated 5.4 and closer to a 1!!!
Stayed 1 night in Oct 2024

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Poor management
We arrived at 3:05 PM for check-in. Waited for two other guests to check in before us. They had to stand there and wait for rooms to be cleaned before they could be assigned their rooms. When it was my turn to go to the desk, the same thing happened and I had to wait till 340 to be given a room. At that point, we took the long walk to room 141 and our keys would not work. I left my husband there and went back to the front desk and had to wait again For keys to be reprogrammed. I walked all the way back to the room the keys worked and when we entered the room, the smell of urine was overwhelming, and the trashcan in the room was overflowing with food onto the floor. There was a worker in the hallway, cleaning rooms and she told us to go back to the front desk to get a different room. We went back to the front desk and the line was longer than when we had left the desk the first time. Finally, a man came out to help the desk clerk and was able to give us another room. By the time we got into this other room it was 410. The room was clean and did not smell. However, the light in the bathroom over the mirror only had two lightbulbs in it instead of four. The air conditioning unit had both knobs falling off. This is just not acceptable.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Nichole

Stayed 1 night in Oct 2024

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Turd in toilet
The room wasn’t cleaned. Had a turd in the toilet, and it wouldn’t flush. At the bottom of the paper they give you at check in said they only wash sheets every 3 days. That’s disgusting!
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Some rooms had overwhelming smell of smoke. Comfortable beds. Pool area very clean and pool water was warm.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

advantage

Business traveler
Stayed 4 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was smelly and Host was very rude. I had thought i rented a room with hot tub in it. I purchased through seeing it on picture. Was not the case. My fault. But when i explained to staff they were very rude and said It's my fault for going through third party. room had ants in it. They gave us a different room. New room was ok but very small TV. When i checked out the same staff member said Good Riddance And safe travels. Never again are staying there. Terrible place. Nice pool though.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 1 night in Sep 2024