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Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Exterior
Lobby
Deluxe Room, 1 King Bed, Non Smoking | Jetted tub

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    ‪20 min walk‬
  • Mardi Gras Casino
    ‪3 min drive‬
  • Shawnee Sports Complex
    ‪5 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property - evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (931)
The price is $109
per night
$122 total
includes taxes & fees
Apr 28 - Apr 29
Sleep Inn & Suites Cross Lanes - South Charleston

About this property

Wyndham Garden Cross Lanes Charleston

Cross Lanes hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Wyndham Garden Cross Lanes Charleston features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers barbecue grills, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Wyndham Garden Cross Lanes Charleston has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 99 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1006 reviews
Rating 8 - Good. 252 out of 1006 reviews
Rating 6 - Okay. 169 out of 1006 reviews
Rating 4 - Poor. 125 out of 1006 reviews
Rating 2 - Terrible. 106 out of 1006 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert E Byers

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delayed by the snow storm
After taking two days to get here and missing the time that I had paid for the room, due to heavy snow storms the general manager was very pleasant. Very helpful.
Stayed 3 nights in Jan 2025

6/10 Okay

Kayla

Stayed 1 night in Jan 2025

10/10 Excellent

Miesia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert M.

Liked: Staff & service, property conditions & facilities
Wish they had plowed the parkiong lot
Stayed 1 night in Jan 2025

10/10 Excellent

anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, room comfort
Nice hotel near the casino
Nice hotel near the casino. They don’t have a shuttle but the casino does again. Nice touch that they have a bar inside. Pool looks great, we just haven’t used it.
Stayed 1 night in Dec 2024

2/10 Terrible

Tina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not clean. The sink still had toothpaste from the previous people. A empty tissue box. The hallway had a smell along with times of a marijuana smell. The floors did not look swept and to top it all off there was a cockroach in my room. When I went to the front desk to tell them the person did not seem to care and just said I’ll tell them. Not happy with our stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Staff was wonderful. Very nice stay all around.
Stayed 1 night in Dec 2024

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, comfortable.....but
my stay was nice. This is the 2nd time I've stayed at this location. My only complaint would be my keys stop working at the most inopportune times. It has occurred during both of my stays. If this is part of the process, then I wish I would be notified in advance of not having access to my room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place with Friendly Staff
Front desk woman was friendly and professional. Breakfast was good, great choices. Room was clean and bed was super comfortable. Would definitely stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Penny

Stayed 1 night in Dec 2024

4/10 Poor

Scott

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Erin

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We were thankful to come across this property when traveling with our dog over the holidays. A safe place for us to break up a 10 hour drive during a snowy late night was truly appreciated.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is showing its age lots of damage visible some areas are poorly taken care of. Business Center showing photos no longer exist they have one computer and a printer that does not work.
Stayed 1 night in Dec 2024

10/10 Excellent

Joni, Otway

Traveled with partner
Liked: Staff & service
Staff very friendly, convenient location. Bed was awful. Carpet and furniture needs replaced. There was a pungent odor in the room. I have stayed here in the past in different rooms with much better experience.
Stayed 1 night in Dec 2024

6/10 Okay

Richard, Spotsylvania

Traveled with family
We have stayed at this property before, but it seemed more run down this time. The rooms were not well cleaned and neither was the bar area, it took a while to get service and it is awkwardly located on top of a hill. Over seeing a convenient store.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bethany

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures of the hotel are definitely deceiving! They need some major renovations! Our first room had no heat so we changed rooms, then our room started smelling like Marijuana because someone next to our room was smoking it in their room so we let the receptionist know and were told there was nothing that could be done except to switch rooms again so we did. I noticed most of the outlets were loose and definitely looked like a fire hazzard. All the carpets are very nasty looking and need replaced. The roof for the indoor pool was leaking while we were swimming and found out that its been doing it for months but still hasn't been repaired even though it has been reported. The receptionist was very nice but I believe this is an upper management issue and if this hotel doesnt get the repairs and renovations it needs it will end up being condemned. Definitely NOT worth your money!!
Stayed 1 night in Dec 2024

8/10 Good

Billie

Liked: Staff & service, room comfort
Disliked: Cleanliness
Pet friendly room was clean.
Walking down the hall, there were areas that smelled like cigarette smoke, and it didn’t seem to be coming from guest rooms - more like employee areas. The floors in the check-in area were sticky. The hallway carpet had big stains and was unraveling at the seams. Our room was clean, though. It was a fine pet-friendly room.
Stayed 1 night in Dec 2024

2/10 Terrible

Alesha-Renee

Stayed 2 nights in Dec 2024

2/10 Terrible

Ronald

Stayed 1 night in Dec 2024