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Tru by Hilton Charleston Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Charleston Airport

Premium bedding, laptop workspace, iron/ironing board, free WiFi
Terrace/patio
Indoor pool
Free full breakfast
Business center

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Restaurant
  • Pet friendly
    Pet friendly
  • Gym
    Gym

Explore the area

Map
3331 W Montague Avenue, North Charleston, SC, 29418
  • Charleston Area Convention Center
    7 min walk
  • North Charleston Coliseum and Performing Arts Center
    10 min walk
  • North Charleston and American LaFrance Fire Museum
    14 min walk
  • Charleston, SC (CHS-Charleston Intl.)
    9 min drive

Room options

View all photos for ADA King Room (Mobility & Hearing, Roll-In Shower)

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA King Room (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Room, 2 Queen Beds (Mobility & Hearing, Bathtub)

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA Room, 2 Queen Beds (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for ADA King Room (Mobility & Hearing), Bathtub

Premium bedding, laptop workspace, iron/ironing board, free WiFi

ADA King Room (Mobility & Hearing), Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Charleston Ashley Phosphate

Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (1073)
The price is $84
per night
$96 total
includes taxes & fees
Dec 8 - Dec 9
Tru by Hilton Charleston Ashley Phosphate

About this property

Tru by Hilton Charleston Airport

North Charleston hotel walkable to North Charleston Coliseum and Performing Arts Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Tru by Hilton Charleston Airport offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Charleston Airport features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This North Charleston hotel also offers a vending machine, gift shops/newsstands, and express check-in. Onsite self parking is complimentary.

Tru by Hilton Charleston Airport is a smoke-free property.

Guests are offered a complimentary full breakfast.
Tru by Hilton Charleston Airport has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Hilton mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Charleston
Tru by Hilton Charleston Airport Hotel
Tru by Hilton Charleston Airport NORTH CHARLESTON
Tru by Hilton Charleston Airport Hotel NORTH CHARLESTON

Tru by Hilton Charleston Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 882 reviews" "
Rating 8 - Good. 186 out of 882 reviews" "
Rating 6 - Okay. 78 out of 882 reviews" "
Rating 4 - Poor. 50 out of 882 reviews" "
Rating 2 - Terrible. 42 out of 882 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I was able to walk to the event i was going to
Stayed 3 nights in Aug 2024

10/10 Excellent

Shanae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The absolute BEST hotel experience we have had in a while! From beginning to end the staff were friendly and hospitable. Our room was never disturbed and there was always someone at the front desk!! A
Stayed 2 nights in Aug 2024

8/10 Good

robert

Stayed 1 night in Aug 2024

10/10 Excellent

Tajah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property
Stayed 1 night in Aug 2024

2/10 Terrible

Justin

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The water went out the first night and we found roaches in our bathroom. Had to find another place to stay (along with many other guests). The water situation wasn’t the hotels fault, but the roaches definitely were. I always stay at Hilton hotels when I travel (I travel alot for work) but I won’t be back to this one. I’m now struggling to get my refund. Just disappointing.
Stayed 2 nights in Aug 2024

4/10 Poor

Jalynn

Disliked: Property conditions & facilities
Basic hotel. Was not impressed. Our flight was canceled, needed a room until the next day, got up the next morning to get ready to go back to airport with no running water at the hotel, was told plumber would be there “sometime today” - manager wasn’t there either, would be in between 10-11 am. We packed up and thankfully was able to get another hotel down the street that was gracious enough to let us check in at 8 am to get a shower, was about same price and very nice ! Just a bad experience. Did refund charges but was very inconvenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Murrells Inlet

Liked: Cleanliness, staff & service, property conditions & facilities
The property is close to the airport parking and I have always felt safe here. The staff is great
Stayed 1 night in Jul 2024

4/10 Poor

monica

Disliked: Cleanliness, property conditions & facilities
The shower did not work. Water barely trickled from the shower head. I tried adjusting the settings on the shower head but it made no difference. I told the woman at the front desk and she said she’d let maintenance know but didn’t mention anything about further discounts or reimbursement of any kind.
Stayed 1 night in Aug 2024

8/10 Good

Phoenix

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Front desk representative was very friendly and helpful. Room was clean but bathroom shower pressure was low.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with all kinds of things to do nearby.
Stayed 1 night in Aug 2024

8/10 Good

Christina

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great front end staff.....but cleaner was ranting
Stayed 1 night in Aug 2024

8/10 Good

yasmin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

China

Liked: Cleanliness, staff & service, property conditions & facilities
This was a cute hotel! We loved the design and layout of everything, breakfast was a great bonus as well! They had the cutest and coziest setting area and some games and pool for thw kids to play!
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Aug 2024

10/10 Excellent

Karen V

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property. Quiet and easily accessible.
Stayed 3 nights in Aug 2024

4/10 Poor

cathy

Liked: Staff & service
Disliked: Property conditions & facilities
The disability room that we had on the third floor had a hole in the wall that was patched over and another messed up area near the top of the curtain rod. A light switch was broken and pushed into the wall. There was mold in the shower caulking and the toilet paper roll was broken and crooked. Leaving the hotel , it was raining really hard. The entrance was not totally cover so myself and daughter in a wheelchair got soaked. And then I had to put in the luggage. There was no microwave or coffee pot in the room, and not even cups to rinse your mouth up when you brush your teeth. It was actually ridiculous. As I was leaving another guest was complaining to the front desk that they had no water pressure from the shower or sink and was very irritated. I would not recommend anyone who needed a facility for a wheelchair to go here. Or anyone else. They're just too many things that should be done for you that you have to do yourself. It's a hotel, not a hostel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elnora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise, Middletown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, super clean & new, ample parking, wonderful breakfast and incredibly comfy bed! Loved everything except for the tiny unplush bath towels. Will definitely stay again!!
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveler
Disappointed in Hotels.com not Tru
My business plans had a last minute change so I did not stay there. Hotels.com has a lousy cancelation policy. The One Key Cash no longer provides an incentive worth using Hotels.com. I am switching to Hilton Honors.
Stayed 1 night in Aug 2024

10/10 Excellent

Scot

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Oluwasoladotun, Chicago

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanna, Rock Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent and I had an amazing experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Chad

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower did not work. The water dribbled out. We were dropping off our son to the citadel...a hot shower would have been great for him. The window only had one shade . The light was very bright from the business across the street. Kept me up all night. And then no shower in the morning
Stayed 1 night in Aug 2024