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TownePlace Suites by Marriott Charleston-West Ashley

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Charleston-West Ashley

Full-size fridge, microwave, stovetop, dishwasher
Terrace/patio
Seasonal outdoor pool
1 bedroom, in-room safe, desk, laptop workspace
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
$123
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
805 Orleans Rd, Charleston, SC, 29407
  • Medical University of South Carolina
    ‪10 min drive‬
  • College of Charleston
    ‪11 min drive‬
  • Port of Charleston
    ‪13 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Full Kitchen)

9.2 out of 10
Wonderful
(61 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Full Kitchen)

9.0 out of 10
Wonderful
(75 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(32 reviews)
  • 900 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 467 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Charleston-West Ashley

3-star hotel in West Ashley
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Charleston-West Ashley offers 112 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

TownePlace Suites by Marriott Charleston-West Ashley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a garden. Complimentary self parking is available on site.

TownePlace Suites by Marriott Charleston-West Ashley is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Charleston Hotel
TownePlace Suites Marriott Charleston-West Ashley Hotel
TownePlace Suites Marriott Ashley Hotel
TownePlace Suites Marriott Charleston-West Ashley
TownePlace Suites Marriott Ashley
TownePlace Suites by Marriott Charleston-West Ashley Hotel
Hotel TownePlace Suites by Marriott Charleston-West Ashley
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston

TownePlace Suites by Marriott Charleston-West Ashley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 556 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

8/10 Good

Nicole

Stayed 3 nights in May 2025

6/10 Okay

Kim-Ann, Wilmington

Traveled with family
The hotel is dated. Its not horrible but I wont be coming back. Housekeeping could do a better job. Had issues with trash not being taken out and room not cleaned when requested. Bottles of shampoo not refilled. Carpet was dirty. The people who do the breakfast were wonderful. Only 2 luggage carts for the whole hotel. Not horrible but could be better
Stayed 4 nights in May 2025

10/10 Excellent

Tracy

Stayed 5 nights in May 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms need some maintenance/repair. Other than that, its fine. We told the receptionist about the problems in the room, she said it would be done, but it never happend.
Stayed 4 nights in May 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!! A++ A++ A++
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean ! The staff are the best so friendly!
Stayed 7 nights in May 2025

10/10 Excellent

Jennifer, Gastonia

Stayed 2 nights in May 2025

8/10 Good

Darcy

Traveled with family
Liked: Amenities, property conditions & facilities
The staff was very welcoming and kind. The suite room I reserved the dishwasher didn’t work and neither did the toaster. That was disappointing.
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Slept very well.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Michelle was absolutely fantastic. She was extremely helpful and pleasant!
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
We enjoyed our stay. They staff at the front desk was extremely friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Beth

Clean room, quick check in
Stayed 3 nights in Apr 2025

10/10 Excellent

Matricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

My family and I had a wonderful stay. The staff was very friendly and professional. They were very accommodating and answered all of our many questions since it was a first visit for some of my family to Charleston. We arrived early for check-in and decided to do some shopping until our room was ready. When we returned we got a big surprise when we found out that we had been upgraded. Kudos! The only suggestion that I have is that the couch and chair in the living room needs to be replaced. The couch was very stained. No one sat on it. Other than that we enjoyed our stay.
Stayed 5 nights in May 2025

4/10 Poor

misty

Traveled with family
Liked: Amenities
I had booked a room with 2 queen beds. They did not have that room available. I had to get a room with 1 bed and I had 3 travelers.
Stayed 1 night in May 2025

2/10 Terrible

JAY

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a dirty hotel not at all what I expect from a Marriott property. No one entered our room to clean it until the fourth day after complaining for three days stained lamb shades, filth on the carpet and overall a disgusting experience. The food was not adequate as I wanted Greek yogurt and people walked out with five of them and I was unable to get one. I want compensation on my reservation before I pay it.
Stayed 4 nights in May 2025

10/10 Excellent

Pamela

Liked: Property conditions & facilities
Disliked: Staff & service

Expected Better from Marriott

Unsure everyday about cleaning room. They did not clean our room. I did!!! Had to ask for towels, soap and shower cap.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

lauren

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and big.
Stayed 2 nights in May 2025

10/10 Excellent

Shanika

Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca L

Stayed 1 night in May 2025

10/10 Excellent

Gautam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mark H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff ; breakfast buffet was nice. Will consider future visits. Thanks
Stayed 1 night in May 2025

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2025