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TownePlace Suites by Marriott Charleston-West Ashley

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for TownePlace Suites by Marriott Charleston-West Ashley

Full-size fridge, microwave, stovetop, dishwasher
Exterior
Full-size fridge, microwave, stovetop, dishwasher
Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
805 Orleans Rd, Charleston, SC, 29407
  • Citadel Mall
    10 min walk
  • Roper - St. Francis Xavier Hospital
    4 min drive
  • Charles Towne Landing State Historic Site
    7 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    10 min drive

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible Room)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Hearing Accessible Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible Room, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible Room, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms

  • 900 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible Room)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 467 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible Room, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility Accessible Room, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Suites Charleston West Ashley

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1009)
The price is $87
per night
$99 total
includes taxes & fees
Dec 8 - Dec 9
Comfort Suites Charleston West Ashley

About this property

TownePlace Suites by Marriott Charleston-West Ashley

Hotel in West Ashley
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Charleston-West Ashley offers 112 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

TownePlace Suites by Marriott Charleston-West Ashley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a garden. Complimentary self parking is available on site.

TownePlace Suites by Marriott Charleston-West Ashley is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Charleston Hotel
TownePlace Suites Marriott Charleston-West Ashley Hotel
TownePlace Suites Marriott Ashley Hotel
TownePlace Suites Marriott Charleston-West Ashley
TownePlace Suites Marriott Ashley
TownePlace Suites by Marriott Charleston-West Ashley Hotel
Hotel TownePlace Suites by Marriott Charleston-West Ashley
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston

TownePlace Suites by Marriott Charleston-West Ashley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 476 out of 929 reviews" "
Rating 8 - Good. 238 out of 929 reviews" "
Rating 6 - Okay. 102 out of 929 reviews" "
Rating 4 - Poor. 64 out of 929 reviews" "
Rating 2 - Terrible. 49 out of 929 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by the front desk...coffee was good as was the free breakfast. I definitely would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlie greeted me upon arrival. She made me feel welcomed. Her and Michelle were both great. Staff is friendly and greets you every time you walk in. Hotel is clean and quiet with free parking.
Stayed 2 nights in Aug 2024

6/10 Okay

Frances

Traveled with family
Room had an odor. No hair dryer, had to wait on a staff member to bring one. Very good desk staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Great Staff
Wonderful staff that went out of their way to help us. It's an ideal location for our family trips. This was our 2nd time staying there and will use them again in the future!
Stayed 2 nights in Aug 2024

8/10 Good

Thea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Traveled with family
Excellent customer service
Stayed 2 nights in Aug 2024

8/10 Good

Joseph, Morristown

Traveled with family
Liked: Cleanliness, staff & service
Staff was courteous and respectful and professional. Front entrance needs to be upgraded to provide a better impression. And surrounding area can be landscaped nicer again to provide a more impressive feeling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Elaine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, comfortable beds,convenient location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Matthew

Disliked: Cleanliness
The property & staff is on par for the price paid for the stay. But unfortunately we did see a large cockroach on the wall outside our room. There was a young staff member that I informed and he addressed it.
Stayed 6 nights in Aug 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service
The staff was amazing whether it was on the elevator, the breakfast chef or front desk they all were great! You can tell it needs some renovations and upkeep. My kids were disappointed when we returned to find the pool closed with no signs to explain and the staff had no clue either. And the kitchen supplies were very limited. The 2 separate rooms were great for 2 families to have some space. Close to many places we’d stay again.
Stayed 5 nights in Jul 2024

2/10 Terrible

crystal

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent.
Stayed 2 nights in Jul 2024

8/10 Good

Apurva

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Kristen

Stayed 8 nights in Jul 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing! they were very friendly and helpful. However, we didn't have our room cleaned or receive fresh towels for our entire stay and we even had to ask for more toilet paper because no one checked our room.
Stayed 5 nights in Jul 2024

6/10 Okay

Denise, Monroeville

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our toilet would not flush and the room we expected 2 double beds and when we arrived we were put in a room with a king. The feont desk clerk was going to talk to the manager and call us, but we never heard from them. Was told by night shift person we were to get a lower rate
Stayed 1 night in Jul 2024

8/10 Good

Deborah

Business traveler
Liked: Staff & service
Room updates needed
I always enjoy staying here but stayed in a room that had shabby carpet that was patched in several places
Stayed 4 nights in Jul 2024

4/10 Poor

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Learn what legal tender means
I tried to check in, your staff was very friendly and helpful, but was unable check in because you don't accept cash. You know that green paper that acceptable for paying off debts and purchasing products, legal tender. So I didn't get to stay and collect Bonvoy points, another hotel was more accomadating.
Stayed 2 nights in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhelpful staff, cancelled booking without notice
Hotel cancelled my booking with zero explanation. Hotels.com didn't do anything about it. Avoid. Their staff didn't give a $hh0
Stayed 2 nights in Jul 2024

6/10 Okay

Ghoghnoose

Stayed 3 nights in Jul 2024

8/10 Good

Tryminh

Stayed 1 night in Jul 2024