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The Palmetto Hotel

4.0 star property

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Photo gallery for The Palmetto Hotel

Experience the elegant atmosphere of our lobby, featuring a stunning chandelier, plush seating area, and beautiful views.
Welcome to The Palmetto Hotel, featuring a charming entrance with double doors and a cozy outdoor seating area.
Relax on the rooftop terrace with comfortable lounge chairs and expansive city views.
Enjoy meals in this dining area with a large table and six chairs, surrounded by a high ceiling and floor-to-ceiling windows offering a city view.
Relax in a spacious room with a large bed, comfortable armchair, and a coffee table.

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Waterfront Park
    ‪1 min walk‬
  • Port of Charleston Cruise Terminal
    ‪1 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(122 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(73 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Palmetto Hotel

4-star hotel in Charleston Historic District
A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles, and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of meeting rooms and coworking spaces. This Charleston hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2023.

The Palmetto Hotel is a smoke-free property.

A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 605 out of 760 reviews
Rating 8 - Good. 91 out of 760 reviews
Rating 6 - Okay. 40 out of 760 reviews
Rating 4 - Poor. 15 out of 760 reviews
Rating 2 - Terrible. 9 out of 760 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Vanessa

Traveled with partner
Asked for breast milk to be stored in freezer and was stored in fridge and will not be frozen for my flight.
Stayed 2 nights in Apr 2025

4/10 Poor

Alex

Disliked: Property conditions & facilities
We loved location but didn’t love that the electricity went out, there were no options but to go to our car to charge our phones, we never got offered a refund or
Stayed 2 nights in Apr 2025

8/10 Good

Marjorie

Liked: Staff & service
It’s ok. Could use a deep clean and our room had a view of a roof but it was in a great location. Power went out for about two hours one night we were there; that was interesting. Room small, no luggage cradle, no iron, but they had a steamer. Hair dryer terrible/cheap, they should upgrade those. Shower area was ok, but the shower head not practical, low water pressure. Bed was not good, too soft, caved in in the center. Terrible pillows. For the price I don’t think I’d stay here again and will try another place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, quality and charming.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sherri

Anniversary Trip!

This place was perfect! From the valet, to the check in, room and bar. You could walk to so many things. We were able to sightsee, eat, shop and rest in the most comfortable bed ever! Top notch staff. Will book again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannine

Traveled with partner
Liked: Staff & service, property conditions & facilities
We loved the location and the staff was always friendly and helpful. We will definitely come stay at the Palmetto again!
Stayed 4 nights in Apr 2025

4/10 Poor

Howard

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Dr. David R.

Liked: Cleanliness, staff & service, amenities
Water dripping sound in wall of room was annoying
Stayed 2 nights in Apr 2025

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Great location and very nice hotel!
Stayed 1 night in Apr 2025

8/10 Good

Rachael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a lovely boutique style and comfortable. The location was very central. The continental breakfast was ok, but expected a little better considering the cost and the coffee was awful. We ended up going next door for coffee most mornings. Most of the staff were friendly and welcoming but not all
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Stay

Personable staff and very helpful. Conveniently located.
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy our stay! The staff is asway attentive to all the guest! Annecia akwayz great all the guests with a wonderful smile. It relax in the evening enjoying after dinner drink right there on ghe property. Steve & Laurie
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Erin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Rina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Dianne D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and intimate setting

Warm and friendly staff. A wonderful location for particularly folks that love to be in the mix of the historic district.
Stayed 4 nights in Apr 2025

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jodianne & the entire staff are beautiful humans❣️
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy, Ardmore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palmetto Hotel is a very special experience !

We had a amazing trip to Charleston .The Palmetto Hotel is wonderful . The entire staff is very friendly and willing to help make your stay special and personal .They all remember your name and are just the warmest and most accommodating ! We will visit again soon .
Stayed 3 nights in Mar 2025