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Red Roof Inn Charleston - Kanawha City, WV

2.0 star property

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Photo gallery for Red Roof Inn Charleston - Kanawha City, WV

Exterior
Superior Room, 1 King Bed (Smoke Free) | Desk, blackout drapes, free cribs/infant beds, free WiFi
Towels, soap, shampoo, toilet paper
Lobby
Safe

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
100 Trueman Circle, Charleston, WV, 25304
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • University of Charleston
    ‪7 min drive‬
  • Charleston Coliseum & Convention Center
    ‪8 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Smoke Free)

Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Charleston - Kanawha City, WV

Hotel in Kanawha City
Coffee/tea in a common area, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Housekeeping is available once per stay.
Red Roof Inn Charleston - Kanawha City, WV offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

Red Roof Inn Charleston - Kanawha City, WV features a vending machine, coffee/tea in a common area, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Red Roof Inn Charleston - Kanawha City, WV is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.26 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Charleston Kanawha City
Red Roof Inn Kanawha
Red Roof Inn Kanawha Hotel
Red Roof Inn Kanawha Hotel Charleston City
Red Roof Inn Charleston Kanawha City Hotel
Red Roof Inn Kanawha City Hotel
Red Roof Inn Kanawha City
Charleston Red Roof Inn
Red Roof Inn Charleston - Kanawha City Hotel Charleston
Red Roof Inn Charleston Kanawha City
Red Roof Inn Charleston - Kanawha City, WV Hotel
Red Roof Inn Charleston - Kanawha City, WV Charleston
Red Roof Inn Charleston - Kanawha City, WV Hotel Charleston

Red Roof Inn Charleston - Kanawha City, WV Reviews

Reviews

6.4
Rating 10 - Excellent. 207 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 151 out of 1001 reviews
Rating 2 - Terrible. 194 out of 1001 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Allan

Stayed 1 night in Apr 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms great staff and a good nights sleep
Stayed 1 night in Mar 2025

4/10 Poor

Cassandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm just going to leave you with.... You get what you pay for. This was just a quick overnight stay with my daughter on our ride to South Carolina from Michigan. I had not one, but 4 different people/ MEN trying to get into my room with their key... Needless to say, I did not sleep. Front desk wouldn't answer, and I was not about to walk outside and all the way around to the lobby find help. I slammed the door reach time trying not to wake my daughter up...and eventually they would walk away.
Stayed 1 night in Mar 2025

4/10 Poor

Hazel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ok first off when we got into our room the television didn't work they gave change the batteries in the remote it still didn't work I told him that it wasn't the remote because the remote was lightened up but the TV wasn't coming on that's one there was no hot water the water was lukewarm I'd had a long trip I want to take a shower I got in the shower I turned it on I turned on nothing but hot water and it was only lukewarm and then about 10 minutes later it was ice cold and it was like that the whole stay I'm trying to think there was one other thing but I guess it was okay
Stayed 6 nights in Mar 2025

2/10 Terrible

Mickayla

Stayed 1 night in Mar 2025

6/10 Okay

Tesla

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The parking lot to get there is awful the smell in the room and outside stink but the bed was so comfy and it was clean just feel things could be updated but for the price I really can’t complain
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Properties
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

March 25

I don't blame this on the employees working, but the budget for the hotel. One person working? They had to do everything. I went twice one night to get a roll of toilet paper and the employee was helping someone away from the office. Sent my son down twice the next morning and still no tp. Had to send him to the nearest store. Also, locked out of room for 45 minutes. Employee had to remove ac unit and crawl through. Locks are old, not working. They did give us a room after. Employees are great, but only having one there at a time is not good.
Stayed 4 nights in Mar 2025

2/10 Terrible

Richard

Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Room Key would not work, had to be replaced. Furniture had many cigarette burn marks, and Microwave was marked many paint splotches. There were no drinking glasses in the room. The front desk was unattended for several hours. The room phone had no number for the office. Very shabby conditions throughout the room. Would never stay there again under any conditions!
Stayed 1 night in Mar 2025

2/10 Terrible

Lee-Ellen

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 4:50pm to find a handwritten note on the locked lobby door stating “Gone to clean rooms. Be back asap.” Forty five minutes later, no one had returned! No one answered the phone and no one returned. I had driven for 4 hours and excepted to be able to check in! On top of this, the lot was filthy, curtains were down in some rooms and one in the back appeared unoccupied with the door wide open. I checked into the Holiday Inn Express next door. They know customer service! After hearing my situation, the cut my room rate in less than half! I expect a refund for my Red Roof Inn fee!!!!! I will be pursuing this matter.
Stayed 1 night in Mar 2025

6/10 Okay

Mark

The area around the hotel was not great.
Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Joann

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shady !

The lady that checked us in kept locking the lobby door and going outside to the parking lot we had to chase her down to return room keys. The second night we were there a lady was yelling at someone who had evidently stolen her car. The room had a bad smell, furniture was dusty, floor was so dirty we had to go buy house slippers to wear. Bed and pillows very uncomfortable. No extra towels or toilet paper.No Kleenex, No Hand Soap. People walking around the parking area all night long.Room door didn’t lock very well. Coffee pot only No cups, No coffee or etc. Would not recommend this Hotel, and would not stay again - if the room was free
Stayed 2 nights in Mar 2025

2/10 Terrible

Robin

Stayed 1 night in Mar 2025

2/10 Terrible

Robin

Stayed 4 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Eric

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great except for management. Stayed for over a week asking to switch rooms to the back so I could keep an eye on my truck and trailer but management would not let me switch rooms. Then on my 4th day she had my trailer towed without asking anyone if they knew about it. Made up a big ugly story to get it towed off the property. The staff helped me track it down and I had to pay to get it back. Cops were in the parking lot almost everyday for one guest or another. Could not get a refrigerator or microwave just a bad experience for no reason other than poor management.
Stayed 5 nights in Mar 2025

2/10 Terrible

Wade

Business traveler
The worst. The only positive is after checking the mattress, it was clear of bugs and seemed to be fairly new. Outside of that, horrible. Staff was friendly enough, but the place was RUN DOWN. I’m not sure the sheets were clean, lighting was horrible. There was no toilet paper in the room and the commode didn’t flush . They brought me a partial role of paper from another room. I requested a plunger and cleared the toilet myself…. The two guys hanging in the breezeway appeared to be permanent residents. They were smoking marijuana and one said he “loves the Red Roof. It’s like Jerry Springer.” I expected someone to kick in my door all night. I had to leave the A/C fan on just to drown out the riff-raff conversations outside my room . The area had transients walking through the parking lot... the only reason I stayed is it was late and a a professional driver, I was out of time.
Stayed 1 night in Mar 2025

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
It was cheap. It get what you pay for
Stayed 1 night in Mar 2025

8/10 Good

Savannah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was most definitely worth the price. It was very quiet, felt safe. It’s in walking distance to the mall. The only complaint I have is there was no toilet paper in the room and upon requesting, we were given a half used roll so we bought our own at the family dollar next door.
Stayed 2 nights in Feb 2025

2/10 Terrible

Elton

Stayed 1 night in Feb 2025

2/10 Terrible

Joellen

No vacancy when we got there

Book a room and when we got there there was no availability. Hoping i get my money back.
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Shavonne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a concert they was having and it wasnt far from the hotel and places we wanted to go to, easy parking got to park in front of my door
Stayed 2 nights in Feb 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a place I’d stay again!

Honestly, this was a really nice and clean place to stay. The only downside was there was no hair dryer (I had forgotten mine) and there was no fridge. Also, the heat wouldn’t work until I realized that no matter what it was set on by the window, there was a separate knob on the wall by the door to control it. Weird, but I’m glad I figured it out! Haha
Stayed 1 night in Feb 2025