Red Roof Inn Charleston - Kanawha City, WV

2.0 star property

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Photo gallery for Red Roof Inn Charleston - Kanawha City, WV

Exterior
Superior Room, 1 King Bed (Smoke Free) | Desk, blackout drapes, free cribs/infant beds, free WiFi
Coffee service
Lobby
Towels, soap, shampoo, toilet paper

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
100 Trueman Circle, Charleston, WV, 25304
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • University of Charleston
    ‪7 min drive‬
  • Charleston Coliseum & Convention Center
    ‪8 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (Smoke Free)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Red Roof Inn Charleston - Kanawha City, WV

Hotel in Kanawha City
Coffee/tea in a common area, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Housekeeping is available once per stay.
Red Roof Inn Charleston - Kanawha City, WV offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

Red Roof Inn Charleston - Kanawha City, WV features a vending machine, coffee/tea in a common area, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Red Roof Inn Charleston - Kanawha City, WV is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.26 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Red Roof Inn Charleston - Kanawha City, WV Hotel Charleston

Red Roof Inn Charleston - Kanawha City, WV Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 152 out of 1001 reviews
Rating 2 - Terrible. 194 out of 1001 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kristan

Stayed 1 night in Apr 2025

4/10 Poor

Brack

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Reconsider

Rooms have been updated, but area is a bit sketchy and our sheets were full of dirt.
Stayed 1 night in Apr 2025

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was nice and friendly
Stayed 1 night in Apr 2025

6/10 Okay

Paul, Hamilton

Traveled with partner
Liked: Staff & service
Disliked: Amenities
It looked like the beds weren’t changed. The floor was dirty.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Amenities
The room was clran
Stayed 6 nights in Apr 2025

4/10 Poor

Joseph

Disliked: Amenities, property conditions & facilities
The motel has seen better days. The room and the motel was run down. I had to pay an additional refundable $100 deposit in addition to the cost of the room. This says a lot about the place. There was no soap in the room and the sheets were not very clean. This was a third world dump. Never again.
Stayed 1 night in Apr 2025

10/10 Excellent

Garion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. No funny business. Was as advertised. Clean room in a quiet area of town.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Room comfort

Not bad for the price.

Staff were nice but occasionally hard to find. Tv didnt seem to work. Property is older but seems reasonably well maintained.
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort

Bugs

Neger again. Dead cockroaches found behind bathroom door need i say more?
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Bianca

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really gross. We had ants in our room and called to get some ant spray or any type of cleaning supplies, was told they’d bring it shortly and never came. Stained sheets. Trash on the floor. Definitely has never been actually cleaned in years. They wipe down the sink counter and that’s about it. Ice machine broken. Random people yelling all hours 2-5am.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Tedric

Liked: Staff & service, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

James

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Never got my deposit back and i left the room clean there was trash in the trash can and bed needed to be made and fresh towels but other than that clean no reason not to get my deposit back
Stayed 3 nights in Apr 2025

2/10 Terrible

Casey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

Everything was dirty. Sheets not changed. Cigarette burns in the blanket. No trash bags in the cans, told the front desk. Only told to take pictures and send to an email. No refund offered and it’s impossible to get ahold of the hotel. No one answers the phone. Would NEVER recommend
Stayed 1 night in Apr 2025

2/10 Terrible

William

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked our hotel rooms at least a week before we were going to be staying. Upon checking in, we were informed that we had to pay a $100.00 deposit for each room in case we smoked, none of our party smokes, but we were not told this over the phone during booking. Also, There were several men out on the balconies. They were drinking yelling, playing music and being very loud. We asked the receptionist if we could change rooms to a different area of the hotel. And she gladly changed our room, however, We had an issue getting the door open. So we asked for a different room and she again, accommodated us. She was then informed that we had another party coming and would like for our rooms to kind of be close together. She assured me that our rooms will be close together. When our other party got there, they were put on the other side of the hotel opposite of our room, even though there was a single bed room available right beside of us. I paid for a room with two double beds and a room with a single bed. We ended up with 2 double bed rooms. The Linens on the beds were stained and just dirty looking, neither room had toilet paper, so we ran over to the local Go Mart gas station and purchased toilet paper for the rooms, there was what looked like dried vomit on one t I will say the staff on duty was very sweet and I have no complaints against her, however I was very dissatisfied with the state of the property and rooms, and will not stay at this property again.
Stayed 1 night in Apr 2025

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ivan, Cleveland Heights

Prompt check-in.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice accommodations
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Allan

Stayed 1 night in Apr 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms great staff and a good nights sleep
Stayed 1 night in Mar 2025