Hyatt House Charleston/Historic District

3.0 star property

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Photo gallery for Hyatt House Charleston/Historic District

Exterior
Sports facility
Meeting facility
Ballroom
Ballroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
$210
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
560 King Street, Charleston, SC, 29403
  • College of Charleston
    ‪8 min walk‬
  • Medical University of South Carolina
    ‪12 min walk‬
  • Port of Charleston
    ‪19 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪16 min drive‬

Room options

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(51 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.2 out of 10
Very good
(41 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite One King

7.8 out of 10
Good
(21 reviews)
  • 535 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt House Charleston/Historic District

3-star hotel in Downtown Charleston
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt House Charleston/Historic District offers 304 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Charleston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt House Charleston/Historic District features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8503 square feet (790 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hyatt House Charleston/Historic District is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
H Bar - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 8,503 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from August 14 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 49 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Charleston/Historic District Hotel Charleston
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hyatt House Charleston/Historic District Hotel Charleston
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hotel Hyatt House Charleston/Historic District Charleston
Charleston Hyatt House Charleston/Historic District Hotel
Hotel Hyatt House Charleston/Historic District
Hyatt House Charleston/Historic District Hotel
Hyatt House Charleston/Historic District Charleston
Hyatt House Charleston/Historic District Hotel Charleston

Hyatt House Charleston/Historic District Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast food in the the warming dishes was not warm
Stayed 3 nights in Jun 2025

10/10 Excellent

Marino

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Friendly staff went out of the way to be helpful.
Stayed 2 nights in May 2025

10/10 Excellent

MARIE, Jensen Beach

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Conveniently located within easy walking distance of great restaurants. Spacious. I love time suite like design.
Stayed 1 night in Jun 2025

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Amenities
Staff was professional and polite. They took pride in their work and appearance. It was a wonderful experience.
Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Had to change room after first night due a/c issue TV needed replacement and 3 lamps required bulbs in new room. Valet service was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Hubert H.

Traveled with partner
It was nothing to rave about. The whole location was very limited in many ways.
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Deborah

Stayed 2 nights in May 2025

10/10 Excellent

Mark Francis, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
We used a car service transportation service from and to Charleston Airport. Uber to & from Plantation. Walked around most of the Historic District from the Hotel, a 30 minute walk to almost any where in historic district. Many casual & nice dining restaurants nearby. Only concern is we were charged a Daily Valet Service for 2 days for never having a car. Disheartening for a great trip & location until we were at airport reviewing our invoice. Called front desk and issue was supposedly resolved, only to realize 2 weeks later they recharged me for the valet parking.
Stayed 8 nights in Apr 2025

4/10 Poor

Wendy

Traveled with family
Liked: Cleanliness
This hotel was backed up with housekeeping and we couldn’t get checked into our room for a full hour after promised so my family had to stay in lobby and wait. Also, there was loud guests intoxicated fighting in the hallway in the middle of the night. We did not sleep well.
Stayed 1 night in May 2025

10/10 Excellent

Barbara, Belle Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the walking distance to all of the shops and restaurants!
Stayed 3 nights in Apr 2025

2/10 Terrible

Jill

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

I need an answer

Why was my credit card charged $150 on the day of checkin? Why won’t anyone answer me?
Stayed 3 nights in May 2025

6/10 Okay

Mondrea

Business traveler
Disliked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Mac

Stayed 1 night in May 2025

10/10 Excellent

David A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 4 nights in Apr 2025

8/10 Good

Rosie

Stayed 2 nights in Apr 2025

4/10 Poor

Ralph

Disliked: Staff & service, property conditions & facilities
The property is just not worth the price. Floor in the kitchen is plastic and not fastened to the concrete. Valet parking mentioned but not garage next door. There is dining for the 20-30 yearolds,but nothing for mature adults.
Stayed 3 nights in Apr 2025

2/10 Terrible

Esther

Suite room was terribly disappointing!! Dated. Room was not maintained at all!! Bulbs burnt out, window shades in really poor condition. Given one small bar of soap for 3 day stay! Bathroom door could not be closed and door to room was hard to lock. Very bad experience; would never recommend or go back.
Stayed 2 nights in Apr 2025

10/10 Excellent

NORMAN, Wilmington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to College of Charleston and MANY restaurants and shopping choices.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pricy venue, shrunk value, & blemished reputation

Sheena at front desk was gracious, helpful, and knowledgeable! Forced charge of $50/night for possible "incidentals" to be subtracted from fee; charge was immediate and without a receipt; refund is delayed 7-10 days after departure from venue and from travel area; and without knowing if "incidentals" were levied. Room's entrance door did not easily latch/lock upon closure; door needed to be forcefully pulled closed for lock to engage. Condition of room, especially bathroom, was poor: broken bathroom walls and long-time accumulation of dirt on bathroom baseboards. Electric outlets on bedside lamps wouldn't hold plugs for recharging devices. The very few TV channels provided offered nothing decent to watch - no movies and not even a news station.
Stayed 4 nights in Apr 2025

8/10 Good

Lara

Liked: Property conditions & facilities
Disliked: Staff & service
Great location but toilet was dirty and staff were less than friendly.
Stayed 1 night in Apr 2025