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Holiday Inn Express Suites Charleston by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Suites Charleston by IHG

Exterior
Exterior
Indoor pool
Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
95 Rhl Blvd, Charleston, WV, 25309
  • Southridge Center
    ‪16 min walk‬
  • Charleston Coliseum & Convention Center
    ‪8 min drive‬
  • Charleston Town Center
    ‪9 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 2 Twin Beds

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Holiday Inn Hotel & Suites Charleston West by IHG

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1029)
The price is $118
per night
$133 total
includes taxes & fees
Apr 16 - Apr 17
Holiday Inn Hotel & Suites Charleston West by IHG

About this property

Holiday Inn Express Suites Charleston by IHG

Charleston hotel with indoor pool
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Suites Charleston by IHG offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Suites Charleston by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Suites Charleston by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 37.10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 37.10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Charleston
Holiday Inn Express Suites Hotel Charleston
Holiday Inn Express Suites Charleston Hotel

Holiday Inn Express Suites Charleston by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 134 out of 342 reviews
Rating 8 - Good. 80 out of 342 reviews
Rating 6 - Okay. 50 out of 342 reviews
Rating 4 - Poor. 44 out of 342 reviews
Rating 2 - Terrible. 34 out of 342 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but…
Hotel is undergoing a reno and most of it is complete and very nicely done. Bed is comfortable and the staff was very friendly and accommodating. However, dear hotel planners, something MUST be done about the door to each room. It is no where near a “soft close” and I was kept up all night by my neighbors going in and out of rooms and slamming the door each time. Very frustrating when you have a long drive ahead of you and get no rest beforehand!
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Farley, MARLBOROUGH

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great
My stay was great, hotel staff was friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Your night staff was incredible. So friendly.
Stayed 1 night in Dec 2024

8/10 Good

Lori

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Dwayne

Traveled with family
Liked: Staff & service
Heat pump noisy, Hot water way to Hot ! Definitely not safe for children notified staff upon check out
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice. They allowed our volleyball team to use the conference room to have lunch as a team.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleased with our Stay
Check-in went smoothly. Very courteous & helpful. They are remodeling so everything wasn’t the best but still clean. Our room was remodeled and was very nice. We are pleased with our stay and will return to stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Although the hotel is undergoing renovation it was clean and quiet. The lobby area was a little rough(because of renovation) but the room was excellent, clean,comfy. Breakfast was very good. Bonnie the attendant at breakfast was charming and helpful!
Stayed 1 night in Nov 2024

2/10 Terrible

Mike

Room smelled like cigarette smoke
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Stayed 1 night in Nov 2024

10/10 Excellent

Kristy

Liked: Property conditions & facilities
Loved the say
Stayed 1 night in Oct 2024

10/10 Excellent

Ashlee

Stayed 2 nights in Oct 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs upgrades
This place was ok just needed some upgrades
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good! Everything was clean. The remodeling did not hurt our stay at all. Actually, it was away from where we were. Didn’t know it was going on.
Stayed 1 night in Sep 2024

2/10 Terrible

Ryan

Business traveler
Needs a lot of improvement
Remodeled room that had a filthy shower rust stains on the walls. Toilet lid was filthy underneath it. Doors slammed shut in hallway. Key card hardly worked had to pull the handle hard just for the key to work. I use holiday inn 3 times a wk this is by far my worst experience
Stayed 1 night in Sep 2024

2/10 Terrible

Yalishi

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under major reconstruction/renovation. That should have been disclosed and discounted. Went for relaxation and got none due to continuous banging and pounding of workers renovating right next to us. My dog barked constantly because of the banging noises. Definitely no rest. The remote didn’t work, the extremely high bed my elderly mother had a hard time getting in and out of, the toilet was extremely low, there was something sticky all over the bathroom sink which could not be removed! Not a good weekend getaway, paid extra for the dog and just terrible experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shawna

Traveled with family
Liked: Amenities
Excellent service and the breakfast was great! Even with the remodel I had a pleasant stay….great job guys!
Stayed 1 night in Aug 2024

10/10 Excellent

Mjolinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foresight was kind sight
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very friendly opened the pool early for my granddaughter. First room we had wouldn't open correctly and got me in another room in 5 minutes. Under construction right now so it will improve.
Stayed 1 night in Aug 2024

8/10 Good

Ziyue

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great!
Our whole family agreed it was one of the best hotel stays we’ve had. The staff was SO nice and helpful and accommodating. The kids loved the pool and the parents relaxed in the courtyard. Our room was clean and comfortable and we were pleasantly surprised we had a mini fridge/microwave/coffee maker in the room. There are plenty of restaurants in the vicinity. The breakfast was great and the staff person in charge of breakfast was just so nice. If we ever drive through the area again we will absolutely stay here again!
Stayed 1 night in Jul 2024