Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel

Front of property - evening/night
Terrace/patio
Exterior
Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
250 Spring Street, Charleston, SC, 29403-5123
  • The Citadel
    ‪10 min walk‬
  • Medical University of South Carolina
    ‪13 min walk‬
  • College of Charleston
    ‪3 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub, Top Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Top Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Low Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel

Hotel in Downtown Charleston
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel offers 153 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 680 square feet (63 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.02 miles (USD 15 per day)
  • Covered self parking on site (USD 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 680 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 8.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Offsite parking fee: USD 15.00 per day (00.02 mi away)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Holiday Inn Express Ashley River
Holiday Inn Express Charleston Ashley River
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Ashley River
Holiday Inn Express Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Ashley River Hotel Charleston
Holiday Inn Express Charleston Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Charleston Dwtn Medical Area
Holiday Inn Express Dwtn Medical Area
Hotel Holiday Inn Express Charleston Dwtn - Medical Area
Holiday Inn Express Charleston Dwtn - Medical Area Charleston
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Express Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area an IHG Hotel
"Holiday Inn Express Charleston Dwtn Medical Area an IHG Hotel"
Holiday Inn Express Suites Charleston Dwtn Westedge an IHG Hotel

Holiday Inn Express & Suites Charleston Dwtn - Westedge, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 559 out of 1099 reviews" "
Rating 8 - Good. 253 out of 1099 reviews" "
Rating 6 - Okay. 142 out of 1099 reviews" "
Rating 4 - Poor. 93 out of 1099 reviews" "
Rating 2 - Terrible. 52 out of 1099 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay further out or pay more
Older and much more run-down than expected from this chain. Shower sliding doors are t sealed and leak onto floor. Mini fridge (no matter what setting) is so cold as to freeze any drinks. Outlets worn out and anything plugged wont stay on. Overall, better off paying slightly more for hotels in same vicinity or staying further outside the city
Stayed 3 nights in Oct 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Stored our bags before we could check in. Room roomy and clean. Libby has great snacks and plenty of chargers. Only downside is you need to uber to downtown.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was a fine 2 star experience.
Not sure why the reviews here were so high. It was fine, but nothing more than that. Your basic 2 star hotel experience. Wide photo making it look like a big hotel are mis-leading. It's just the small building in the middle, not the big complex the photo makes it look like. Staff was friendly, rooms and facility need a makeover. My bathroom toilet was loose, shower door needed repair. Everything else kinda dated. Honestly it was fine. Your basic Holiday Inn experience I guess it was just the reviews were so high my expectations were higher, so that's why the lukewarm review. Breakfast was ok, nothing special other than it was adequate. I was alone so it was ok, but if my fiancé had come with me I'm sure we would have moved to at least a 3 star experience.
Stayed 3 nights in Oct 2024

6/10 Okay

Briana

Stayed 3 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older but clean facility. Staff was pleasant and attentive.
Stayed 1 night in Oct 2024

6/10 Okay

william d ridings

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel and room. The only problem was noise from room next door
Stayed 1 night in Oct 2024

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities
Not Satisfied
I was very disappointed with our room. I have always had a good experience with Holiday Inn, but this was not in-line with what I have come to expect. We had a toilet that ran all of the time and would not flush consistently. The shower door didn't close. Our room was not cleaned one day. We had no towels one day and it took way too long to receive them once I asked for them.
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and didnt smell
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Dustin

Traveled with family
Disliked: Staff & service
Our room had people in it
Our trip did not start out well because when we got to our room we were shocked to see two guys in the room when we opened the door. Traveling with a 3 year old we were not pleased. It took them over 30 minutes to resolve the situation at the front desk and when we finally got moved to another room the tissues were soaking wet and pee was all over the wall in the bathroom. I went back down to the front desk and requested a new box of tissues, but it was never brought back to my room. The parking situation was not ideal either. The lot was full and we had to park in a nearby garage as directed by the front desk and they did not tell us it would be $22 per day. Do not recommend.
Stayed 1 night in Oct 2024

4/10 Poor

Julayne

At check in I was given to info about where anything is, including parking. I had to go back and ask. My room was not able to show any local TV or channels only Roku which was a huuuuuuuuge disappointment and even maintenance had to come up to get that going. My stay was then overcharged by $92 and I'm waiting on that refund to my card. Luckily I went down there to get a itemized bill!!! So in all it was a big disappointment as I'm here alone and it was my first stay here.
Stayed 1 night in Oct 2024

6/10 Okay

Lindsay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The keys to our room did not work. We had to have them made each and every time. The staff was not helpful. One elevator was not in operation. My elderly parents room had no air. We asked for a different room for them and front desk told us they were full and no options. The handy man would not take that as an answer and got them moved to a new room, but that was after midnight. We have a student there and will be coming often to visit. We will not stay here again. I completely understand that things happen, but the attitude of the staff made the situation worse.
Stayed 2 nights in Sep 2024

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Yulieta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible
Stayed 2 nights in Sep 2024

6/10 Okay

Tomi

Liked: Cleanliness, property conditions & facilities
Check in process was a challenge. Room wasn’t ready even though it was well after check in time. Parking is a mess. Parked in the garage across the street at night, no security.
Stayed 2 nights in Sep 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, room comfort
Communication needs to improve
Everything was great, except for checkin. We waited two hours PAST check-in time, and front desk staff wasn’t permitted to give us any information. When I finally told them my husband is a cancer patient and needed to lie down, they told me that the class of room I had reserved was not clean yet, but that we could have a different type of room. If they’d offered that earlier, we wouldn’t have spent 2.5 hours sitting on hard chairs in the lobby. I don’t blame the front desk staff or the clearly overworked housekeeping staff. This is a management failure; train/empower your staff to handle such situations. Telling them to say nothing is guaranteed to create friction.
Stayed 1 night in Sep 2024

8/10 Good

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved that Publix was literally around the corner. And the outdoor pool is always a nice touch
Stayed 3 nights in Jul 2024

8/10 Good

Alexander, Miami Lakes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and tidy and the staff super friendly and accommodating. Would stay here again on my next visit.
Stayed 3 nights in Sep 2024

8/10 Good

Saida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable facility
Stayed 6 nights in Sep 2024

4/10 Poor

Jorge

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Managers and ownership should take control . Bathrooms are discussing, showers full of mold , very bad smell on rooms .
Stayed 1 night in Sep 2024

6/10 Okay

sam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30 min check in wait
Stayed 1 night in Sep 2024

4/10 Poor

Gerald

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Old hotel poorly renovated
Stayed 1 night in Sep 2024