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Hampton Inn & Suites Charleston/West Ashley

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Free daily self-serve breakfast
Outdoor pool, pool umbrellas
Terrace/patio
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Medical University of South Carolina
    ‪10 min drive‬
  • College of Charleston
    ‪11 min drive‬
  • Port of Charleston Cruise Terminal
    ‪14 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

8.2 out of 10
Very good
(24 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King One Bedroom Suite, Non-Smoking

50-inch LCD TV with cable channels, TV

One King One Bedroom Suite, Non-Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 326 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two Queen Beds, Non-Smoking, Accessible

8.4 out of 10
Very good
(10 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Room, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite Kitchen Nonsmoking

King Suite Kitchen Nonsmoking | Down comforters, pillowtop beds, in-room safe, blackout drapes

King Suite Kitchen Nonsmoking

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen room nonsmoking

Down comforters, pillowtop beds, in-room safe, blackout drapes

Two queen room nonsmoking

8.4 out of 10
Very good
(33 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel in West Ashley
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Charleston/West Ashley features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 2600 square feet (242 square meters) include conference space. This Charleston hotel also offers a library, a vending machine, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Hampton Inn & Suites Charleston/West Ashley is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, updated property. Staff was very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a fan of the pool music

We like staying at Hampton Inn because of the large rooms and big beds. Breakfast is always good. On our first night there was recorded music coming from outside the room all night (from the pool area??). Not a fan of the music in the lobby either. We stayed 4 nights and the room was serviced only once.
Stayed 4 nights in Apr 2025

8/10 Good

John

Stayed 1 night in Apr 2025

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful facility. Best of everything.

One of the very best hotels we have ever stayed at. Everything was a 10 rating. This will always be my choice when in the area again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
The staff were very nice and helpful.
Stayed 2 nights in Apr 2025

6/10 Okay

Daniel

Stayed 2 nights in Apr 2025

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable night sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashlea

Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in lady was so pleasant. We liked the hibachi restaurant next door. Very nice. Enjoyed our stay. Hotel was clean. Breakfast was great.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

2/10 Terrible

Roy, Walterboro

Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Travis, Gretna

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Stayed 3 nights in Mar 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but only 1 small bar of Soap for the week. I’d prefer a dispenser like the shampoo and conditioner was in. Frig was not plugged in and our food spoiled.
Stayed 5 nights in Feb 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape outside needs to be cleaned up. Overall nice stay for the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service Thank you!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa, Akron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Completely updated and beautiful property. Comfortable bed, good breakfast, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

theresa, Margate

Liked: Amenities
Wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

Kitt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Teri

Liked: Property conditions & facilities
Disliked: Staff & service
Very poor customer service. No one was at the front desk for several minutes when we were trying to check in. One patron even went behind the desk into the office looking for a person to check us all in. I told the desk attendant that my husband would be there the next morning and to please have a key for him. He wrote my husband’s name down and said it would not be a problem. Of course, I was not there when my husband arrived and they wouldn’t let him in, stating that there were no notes saying he was allowed. Finally, the linens smelled like they had been left in the wash too long before they were dried. Will not stay here again.
Stayed 2 nights in Feb 2025