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Four Points by Sheraton Charleston

3.0 star property

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Photo gallery for Four Points by Sheraton Charleston

Exterior
Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
  • Free airport shuttle
  • Room service
  • Pool

Explore the area

Map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Haddad Riverfront Park
    ‪1 min walk‬
  • Charleston Town Center
    ‪6 min walk‬
  • Charleston Coliseum & Convention Center
    ‪9 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Embassy Suites Charleston

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (1082)
The price is $143
per night
$162 total
includes taxes & fees
Feb 21 - Feb 22
Embassy Suites Charleston

About this property

Four Points by Sheraton Charleston

Charleston hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Charleston features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 6 meeting rooms. Event facilities measuring 8719 square feet (810 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is available (surcharge), along with a car charging station.

Four Points by Sheraton Charleston is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Recovery Sports Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Recovery Sports Grill

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • 8,719 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 481 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Sep 2024

4/10 Poor

David

Stayed 1 night in Nov 2024

4/10 Poor

Kourtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Chad

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big promises, Couldn’t deliver.
Hotel advertises courtesy transportation to and from the airport. We were told that they were operating on restricted hours due to the season. Hotel had a Medical convention and a huge concert next-door and they were operating near capacity with no shuttle service when needed most. Courtesy coffee was empty at 9 o’clock in the morning and was told they’re not making any more.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed
My mattress was lumpy but everything else was good
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from river park and pavilion
Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process. Front desk staff very helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Bless

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here for a wedding. First thing I noticed was the sewage smell. It permiated throughout the lobby and of course into the elevator. You get into the room there is not enough towels or toilet paper for a 2 night stay. The room smelled moldy so my allergies kicked in on overdrive. We asked for a view, we get a parking lot view, which of course we had to close our blinds because people can see in. The room was too dark even with all the lights on. We asked for a shuttle to the wedding, no one was available. Then we asked to be picked up at the wedding no one showed. The Embassy Suites shuttle driver was nice enough to drive us back to the hotel after the event. Shelby was extremely nice and accommodating. Thank you Shelby.
Stayed 2 nights in Oct 2024

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Great location
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right downtown.
Stayed 2 nights in Oct 2024

10/10 Excellent

David, Beaufort

Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyn, Pearland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with a river view. It was spacious with a comfortable bed. There was a small cafe in the lobby and a sports bar connected to the hotel through a hallway. You could easily walk to restaurants and bars downtown or go to trails on the river. There was a shopping center nearby.
Stayed 3 nights in Oct 2024

10/10 Excellent

Evelyn, Pearland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on Kanawha River with convenient walking trails on the water and streets into town where there are bars, restaurants, and shops. Staff are friendly and helpful. Rooms are comfortable and spacious.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Okay but disappointing
Young man at front desk when we checked in was very pleasant and helpful but young lady at front desk at check out was bordering on rude. The HVAC unit was so noisy it was impossible to sleep. The tray was missing from the coffee maker and could not even make coffee. Have stayed there on numerous occasions but this time was disappointing.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities
Our suite was comfortable and roomy. Larger beds would have been nice. The main issue was an extremely loud air conditioning unit. Made it nearly impossible to sleep. I eventually turned it off, but the room got too hot.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael W.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, convenient place to stay in downtown Charleston.
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Oct 2024

8/10 Good

Jerrold

Stayed 1 night in Jul 2024

6/10 Okay

Braden

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Amenities
Great view of the river. The sports bar next door was very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Very comfortable beds. Wonderful staff.
Stayed 1 night in Sep 2024

6/10 Okay

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Well located.
Stayed 3 nights in Sep 2024