Embassy Suites Charleston

3.5 star property

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Photo gallery for Embassy Suites Charleston

Meeting facility
Lobby
Indoor pool
Presidential Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Presidential Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, video-game console

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    ‪3 min walk‬
  • Haddad Riverfront Park
    ‪8 min walk‬
  • Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 505 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking

  • 518 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

9.0 out of 10
Wonderful
(49 reviews)
  • 505 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

9.0 out of 10
Wonderful
(12 reviews)
  • 613 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed (Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 630 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 630 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 518 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 518 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 518 sq ft
  • Sleeps 6
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Corner

7.6 out of 10
Good
(13 reviews)
  • 613 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Embassy Suites Charleston

3.5-star hotel in Downtown Charleston
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, self parking, and a business center are onsite.
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites Charleston features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast and manager's reception are offered (may not be available daily). Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite parking is available (surcharge).

Guests are offered a complimentary continental breakfast. A complimentary manager's reception is offered each day.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 12 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 672 out of 1176 reviews
Rating 8 - Good. 243 out of 1176 reviews
Rating 6 - Okay. 113 out of 1176 reviews
Rating 4 - Poor. 69 out of 1176 reviews
Rating 2 - Terrible. 79 out of 1176 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kathleen M

Disliked: Amenities
Dirty room and bathtub full of rust! Elevators were out of order every single day. If they worked, it was for only a few hours. Crazy! Waiting for the one elevator 20 plus minutes each time. If using stairs, you couldn’t go all the way up…it was roped off. Total fire hazard! Cut electrical wires were left in front of my room door. Seriously? The worst hotel stay ever! The diner waitress was great. The parking valet people were fantastic, front desk meh! Very, very disappointing.
Stayed 3 nights in Mar 2025

8/10 Good

Corlis

Great hotel

The hotel was very nice. Quiet, clean, comfortable. Love the 2 rooms concept. Pool and exercise room were nice. The only problem was that the 3 elevators they have only one or two would work at a time. Very annoying and wait times were up to 10 minutes before you were able to get on an elevator. The perks were nice. Breakfast included and an evening snack and drink time. Overall I would recommend especially if you are going to a concert at the civic center as it’s an easy walk away.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay!

It was great the only thing that would have made it better is if all the elevators would have been working instead of just one.
Stayed 1 night in Mar 2025

8/10 Good

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the free pickup and return airport shuttle was convenient and free local area shuttle usage, great hot buffet breakfast
Stayed 2 nights in Mar 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Okay, but had some major deductions

The elevator was broken. The Wi-Fi would never work. The staff wasn’t the most friendliest. You had to pay for parking. Someone in the elevator had said that they stayed there the week before and it was perfect, but this time it was not very good.
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Darlene

Stayed 1 night in Mar 2025

10/10 Excellent

KERRY

Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The common area (lobby) area was very loud quite late into the night.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

Just okay

Not as nice as I expected. Bathtub in room had several rust stains all over. Beds were smaller than a queen, felt more like a small double. When we arrived pool was "closed for maintenance", they told us it would open in 45 minutes. After an hour we called, said they were in shift change and it would be another 20 minutes. Rough with kids after a long car ride who only wanted to swim. Overall not super impressed.
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is always very clean and the amenities are wonderful, especially when traveling with kids. The bathroom is showing quite a bit of wear but was clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Misty

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Embassy used to be favorite hotel during the WVSSAC but the last two years the prices and service has been terrible and not to mention the staff aren’t very helpful. I don’t plan on ever staying at that hotel afsin
Stayed 2 nights in Mar 2025

2/10 Terrible

Caitlin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Tiffany

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

lisa, San Bruno

Traveled with family
Liked: Staff & service
Self parking not on site, inconvenient. We encountered two strangers who followed us into the hotel. Luckily the valet staffs acted quickly and asked the two non-hotel guests to leave.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

JoEllen

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent for a hotel breakfast buffet
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Ronald

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were just there for. Quick overnight stay during our travels. The rooms were great. Parking was an issue.
Stayed 1 night in Mar 2025