Embassy Suites Charleston

3.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Embassy Suites Charleston

Bar (on property)
Lobby
Lobby
Presidential Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    2 min walk
  • Charleston Coliseum & Convention Center
    7 min walk
  • Haddad Riverfront Park
    8 min walk
  • Charleston, WV (CRW-Yeager)
    12 min drive

Room options

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

  • 505 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking

  • 518 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

  • 505 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

  • 613 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed (Wellness)

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner

  • 630 sq ft
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 630 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Accessible, Bathtub

  • 630 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub

  • 518 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 518 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 518 sq ft
  • Sleeps 4
  • 1 King Bed

Basic Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 518 sq ft
  • Sleeps 6
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Corner

  • 613 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Embassy Suites Charleston

Charleston hotel with restaurant
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, self parking, and a business center are onsite.
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites Charleston features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast and manager's reception are offered (may not be available daily). Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite parking is available (surcharge).

Guests are offered a complimentary continental breakfast. A complimentary manager's reception is offered each day.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Self parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 15.00 per night
  • Nearby parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1064 reviews" "
Rating 8 - Good. 219 out of 1064 reviews" "
Rating 6 - Okay. 98 out of 1064 reviews" "
Rating 4 - Poor. 65 out of 1064 reviews" "
Rating 2 - Terrible. 58 out of 1064 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be 5 star but $15 per day parking fee and difficult to reach front desk, busy signal for hours
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Traveled with family
Nice but lacking some basics in my room
Hotel is really nice, breakfast is very good emanates was friendly and helpful. There was no hand soap and no shampoo, and the fridge was leaking so the floor was a little wet, so housekeeping needs to step it up.
Stayed 1 night in Aug 2024

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

scarlet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Eric

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
No toilet paper in our room. Took a long time to get toilet paper to our room after multiple calls to the front desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, room was clean staff and service was great, no complaints.
Stayed 2 nights in Aug 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Oodayyun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh.
Downtown Charleston Isabelle very depressed area. There was very few dining options close to the hotel and we had to go to the Marriott next door for to eat. The room was clean but complimentary toiletries were empty. On the whole it was fine, just not great.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space for my family! Staff was great! Breakfast was awesome!
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk was not friendly at all. Acted very annoyed to be there. Window was cracked with no way to shut it in room. So had a whistling sound almost all night long.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everyrhing was great except the cleanliness of the room. There was a fake eye lash floating in the toilet and another on the floor in bedroom area. It makes you wonder what wlse wasnt cleaned while you get in bed ... we didnt check in until 11pm so I just threw them away and got my kids to bed bit definitively take a look around before getting into bed!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ariel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff!!!!
All the staff are nice and very helpful. It was nice to have a dinning area with great wait staff. It was a beautiful facility and the kids got a kick out of the glass elevator.
Great glass elevator
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Stayed 2 nights in Jul 2024

10/10 Excellent

Josh

Stayed 1 night in Jul 2024

10/10 Excellent

Shanda

Stayed 1 night in Jul 2024

2/10 Terrible

Robyn

Stayed 1 night in Jul 2024