Country Inn & Suites by Radisson, Charleston South, WV

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Charleston South, WV

Exterior
Lobby sitting area
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
105 Alex Ln, Charleston, WV, 25304
  • Kanawha Mall Shopping Center
    ‪13 min walk‬
  • CAMC Memorial Hospital
    ‪5 min drive‬
  • University of Charleston
    ‪6 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Charleston South, WV

3-star Charleston hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Country Inn & Suites by Radisson, Charleston South, WV offers 64 accommodations with coffee/tea makers and hair dryers. 46-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Charleston South, WV features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Country Inn & Suites by Radisson, Charleston South, WV is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,163 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 8:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Charleston-South
Country Inn Carlson Charleston-South
Country Inn Suites by Radisson Charleston South WV
Country Inn & Suites by Radisson, Charleston South, WV Hotel

Country Inn & Suites by Radisson, Charleston South, WV Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 369 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 129 out of 1001 reviews
Rating 2 - Terrible. 85 out of 1001 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jaclyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We have stayed here a little over 2 years ago and everything then was wonderful. This time horrible. Hot tub is no longer available even though it states it is available. Permanently closed. Pool is suppose to be heated not the case. It was so cold grandkids would not get in. Sink and tub wouldn't drain. No shampoo or anything in the shower but containers there. Ironing board broken, iron leaked water. Mind you these are clothing for wedding. Breakfast so cold you had to microwave it. Nothing in the cooler like yogurt fruit very disappointing. We stayed 2 nights. We were told after talking to front desk the first night maintenence would come fix the non draining sink and tub.Nobody came. I could say more.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Susan, Sandusky

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Employee was FaceTiming someone and chatting with her while checking us in so check in was slow. I chose this hotel chain because other stays I have always found hotel and room very clean and comfortable. Bathroom wasn’t clean. Sick and counter were obviously not cleaned from previous guest. A used bar of soap was stuck to tub so the tub/shower hadn’t been cleaned. Duvet cover on bed had dirty stains. Was really gross. We used blankets we had in our car because we didn’t trust if we asked for clean blankets that we would get clean laundered ones. We reserved for 3 people but there was no bedding for the pull out sofa bed. We shouldn’t have to go to the front desk and get bedding. It did appear to be clean. Breakfast was good. I will think long and hard before I stay in another Country Inn again especially for the rate I was charged for a dirty room.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Stayed 1 night in Oct 2024

6/10 Okay

Robert

Liked: Staff & service
Area around hotel was very poorly maintained.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dusty. Pillow smelled like smoke. Very noisy. Walking dog around building and did not feel safe
Stayed 1 night in Oct 2024

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Definite need for blackout curtains
The staff were good. The place clean and tidy. But our room faced the freeway and although is was pretty quiet we had freeway lights shine in our room all night. No black out blinds. Why do they made decorative valences with sheers over the wondow and no way to make the room datk
Stayed 1 night in Oct 2024

10/10 Excellent

Laura, Battle Creek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a quick overnight stay. Excellent continental breakfast, eggs and potatoes cooked to perfection, kudos to the cook. Nice staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Gene

Stayed 1 night in Sep 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were clean, beds ok. Noise from traffic all night. Breakfast was a disappointment. No milk for ceral, no eggs, sausage gravy empty, coffee empty. All with it being only 8 in the morning. Probably wont be back to this hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Rhonda

Stayed 1 night in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk Lady was exceptional
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robin greeted you with a smile and was so professional and helpful! Always went above and beyond! Always working in a very busy hotel weekend and power went out. Lost TV service. You really have a GEM employee! Thank you Robin and staff! Loved you all.
Stayed 1 night in Oct 2024

6/10 Okay

James, WILLIAMSBURG

Liked: Staff & service, property conditions & facilities
Average property and good price. Staff was excellent
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Darrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Comfortable bed. Great staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the night. The room was clean and the attendants were friendly.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities
The person at the desk at check-in spent the entire time while checking me in on her telephone.
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sold us a non-existent room
Despite only arriving at 6-7pm and a long-standing non-refundable booking for a suite, they had no rooms available. The manager told us it was our own fault for not booking directly, and there was nothing they could do about it. They had the booking on file but did not contact us in advance or cancel the booking, but took the money. There were other people in the same situation and when I went online to find other hotels in the area the hotel was still selling non-existent rooms. Be careful!
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Not interested
Stayed 1 night in Sep 2024