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Charleston Marriott Town Center

3.5 star property

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Photo gallery for Charleston Marriott Town Center

Bar (on property)
Lobby
Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
200 Lee St E, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Charleston Town Center
    ‪6 min walk‬
  • Clay Center for the Arts and Sciences
    ‪15 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds (Hearing Accessible)

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Hearing Accessible)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Concierge Room, Room, 1 King Bed

Concierge Room, Room, 1 King Bed | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Concierge Room, Room, 1 King Bed

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Holiday Inn Express Charleston-Civic Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1066)
$159 nightly
The price is $159 total
includes taxes & fees
Holiday Inn Express Charleston-Civic Center by IHG

About this property

Charleston Marriott Town Center

Hotel in Downtown Charleston
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. An airport shuttle is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
Charleston Marriott Town Center offers 352 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 16 meeting rooms.

Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Parking is available onsite for a surcharge.

Charleston Marriott Town Center is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7 AM and 11 AM.
Brick Salt Bar+Kitchen - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Self parking on site (USD 15 per day)
  • Extended parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 to 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Brick Salt Bar+Kitchen

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • 16 meeting rooms
  • 24-hour business center
  • 700 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1982
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service from 6 AM-11 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 to 18.95 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 15.00 per day
  • Extended parking fee: USD 15.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charleston Town Center Marriott
Marriott Charleston Town Center
Marriott Hotel Charleston Town Center
Charleston Marriott Town Center Hotel
Marriott Charleston Town Hotel Charleston
Charleston Marriott Town Center Hotel
Marriott Town Center Hotel
Charleston Marriott Town Center
Marriott Town Center
Charleston Marriott Town Center Charleston
Charleston Marriott Town Center Hotel Charleston

Charleston Marriott Town Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Stayed 2 nights in Feb 2025

4/10 Poor

Joshua

Disliked: Property conditions & facilities
Went for the pool was closed and was advertised as pool was available. Had one room tv quit working so moved to another room next night.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located across from Civic Center-area in general looks a little more run down
Stayed 1 night in Feb 2025

10/10 Excellent

Affinity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in
Stayed 1 night in Feb 2025

10/10 Excellent

Devante

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and bar/restaurant
Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Over priced for an old outdated hotel. The parking situation it horrible
Stayed 2 nights in Feb 2025

8/10 Good

Wally

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Shower needs to be updated. Terrible.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and the staff was great. Only real issue was a the amount of construction across the street and parking was a little tight at times. It is my understanding there was a Rascal Flatts concert and everything was more crowded than usual.
Stayed 2 nights in Feb 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No matter what the thermostat was set at, it was warm. Set it to 65 and it stayed at 71 the whole time. The staff was very undermanned for a huge concert happening that weekend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Davin

Stayed 1 night in Feb 2025

6/10 Okay

Bob

Liked: Cleanliness, property conditions & facilities
There was nothing wrong with the room we stayed in. It wasn’t fancy at all, but it was definitely clean and was adequate for what we needed. The hotel restaurant, on the other hand, was not good at all. My fiancé and I sat ourselves and waited about 15 minutes for a waitress to come to take our orders. We each ordered a salad and an entree, and we ordered a starter of chips and salsa. We didn’t see the waitress again for about 15 minutes or more. A man, we assumed a manager, brought my salad, but didn’t bring my fiancé’s for close to another 15 minutes. We had to go to the bar and ask for silverware because no one brought us any. When we went to the bar to ask for silverware, there were three women behind the bar to take care of about 10 people sitting at the bar, but no one taking care of the guests seated at the tables. 10-15 minutes later, our entrees came out, and they were horrible. My fiance ordered the seared chicken, and I ordered the boneless pork chop. Her chicken was burnt, and I mean black burnt. My pork chop was so dry, I couldn’t eat it. My dinner came with 4 small potatoes, which were also overcooked, two of them looked like charcoal briquettes. Do yourself a favor and go somewhere else to eat if you stay at this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service
This is the best hotel option if you are attending an event at the coliseum. This hotel is basically across the street. The convenience of the location makes up for the fact that it’s an older building.
Stayed 1 night in Feb 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Disliked: Property conditions & facilities
I notified Expedia 30 days out and still didn’t receive my refund! I personally feel like I was scammed! I do not recommend them to anyone ever!! And they never returned my calls .
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Juan, PARKLAND

Stayed 1 night in Feb 2025

8/10 Good

Chasdity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Disliked: Amenities
Was a ok sleep but for like $200 a night it was not quite there. The rooms are old, they have dirty glass cups not plastic, kinda nasty. The hotel needs a Reno, not to mention pool was closed, patio was closed and most other amenities were closed. Breakfast was not included for that price. Not impressed really but the customer service was awesome.
Stayed 1 night in Feb 2025

10/10 Excellent

Gretchen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great access to convention center
Stayed 1 night in Feb 2025

2/10 Terrible

Zach

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
One working elevator, it was a terrible stay
Stayed 1 night in Jan 2025