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Best Western Charleston Inn

2.5 star property

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Photo gallery for Best Western Charleston Inn

Exterior
Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
$121
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Medical University of South Carolina
    ‪8 min drive‬
  • College of Charleston
    ‪9 min drive‬
  • The Citadel
    ‪9 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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Exterior

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3.2 out of 5, 2,426 reviews
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About this property

Best Western Charleston Inn

Hotel in West Ashley
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Charleston hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Charleston Inn is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 459 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Yuliia

Stayed 4 nights in May 2025

6/10 Okay

Michael

Stayed 4 nights in May 2025

8/10 Good

David

Stayed 1 night in May 2025

6/10 Okay

Vanessa

Traveled with family and small children, Traveled with family
Liked: Staff & service
Based on the reviews and photos I had very high expectations of this location. It definitely did not hold up to them. Walking my family to our room we had to walk through clouds of smoke from others smoking grass. The room itself was clean, it was mainly the outside of the rooms that were an issue for me. The only staff we came into contact with was the front desk and they were very kind and professional.
Stayed 2 nights in May 2025

8/10 Good

JAY

Traveled with partner
Was ok
Stayed 1 night in May 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Probably my last stay there

The hotel seem to be clean, and the staff was extremely friendly and helpful. Our room was on the first floor. There was an issue with our toilet. It would not flush, there was no one to fix it so they moved us to the second floor. There was no one to help us move which was difficult for us and we had to move our suitcases upstairs. And that toilet barely flushed for us but it made it the couple days we were there. The AC seem to have trouble keeping the room cool.
Stayed 2 nights in May 2025

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Mark

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Hsk didn't clean my room when I requested it at the front desk
Stayed 2 nights in May 2025

4/10 Poor

Alicia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower leaked
Stayed 1 night in May 2025

2/10 Terrible

Ava

Rude
Stayed 1 night in May 2025

4/10 Poor

David

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was very damp and most likely had mold. Shower curtain needs to be longer as it did not reach the tub and water gets all over the floor. Online photos are old, the hotel does not look the that. Hotel needs a complete overhaul. Again staff was very nice
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

MARGARET

Traveled with family
Disliked: Staff & service
Don’t expect anything special. Nice beds and showers that being said, the front desk are not that friendly. Expect nothing from the front desk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
I loved my stay, especially the comfy bed and the pool. Its a deep pool! Surrounding area is not walkable really. They didnt clean my room 2 of the days but i dont really care about that.
Stayed 4 nights in Apr 2025

8/10 Good

Bobbi Jo

Close to everything in Charleston
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service

Breakfast not allowed

I was 1 minute late for the morning breakfast and the staff did not allow me to eat this was a turn off during this stay.
Stayed 3 nights in Apr 2025

8/10 Good

Debra

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Very nice, clean and convenient
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charged damage fee

We spend approximately $130,000 annually on hotels due to frequent employee travel, and we’ve never encountered a situation like this. This property charged us a $300 fee for what they claimed was a “horrible mess” left in two rooms. When we requested photo evidence to address the issue with our team, the only image provided was of a single dirty towel—hardly justification for such a charge. If you’re going to assess a damage fee, thorough documentation should be standard. We do not recommend this hotel and will not be staying here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Frankie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a week at the property and it was a great experience. Staff was friendly and helpful. The breakfast was convenient and good for going off to work early in the morning. Convenient location to dining and where I needed to go. Also, the laundry area was well worth it too. I would definitely stay again
Stayed 4 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Yerelyn Isabel

Traveled with family
Stayed 3 nights in Apr 2025

8/10 Good

Elizabeth

Stayed 3 nights in Apr 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Comfortable and clean motel. Couldn’t tell from the listing that it was a motel instead of a hotel but it was fine. Nice area. Good breakfast. They charged an extra mandatory $60 incidental fee at check in that should be refunded in 7-10 business days that the listing didn’t say anything about. Bonus was the kitties on the property that we got to pet.
Stayed 1 night in Apr 2025