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Best Western Charleston Inn

2.5 star property

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Photo gallery for Best Western Charleston Inn

Hotel features a striking tower with a flat roof and balconies amidst lush landscaping.
Bathroom features a toilet, sink, and two towel racks.
Exterior
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Medical University of South Carolina
    ‪8 min drive‬
  • College of Charleston
    ‪9 min drive‬
  • The Citadel
    ‪9 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Charleston Inn

Hotel in West Ashley
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Charleston hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Charleston Inn is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Christopher, Kingsport

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was very good. The room was comfortable. The breakfast was excellent and the lady hosting the breakfast was gracious and pleasant. However, the front desk clerk who checked us in needs some improvement on her interpersonal skills. She was initially snippy, abrupt and condescending. We felt as though we were bothering her even though we were trying to be pleasant and engaging. It got to the point where my patience with her attitude was wearing thin and my demeanor changed. At that point, her tone changed and she became more conciliatory and helpful. Nevertheless, the interaction was less than pleasant.
Stayed 1 night in Apr 2025

8/10 Good

Stefan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Christopher

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Not Good

The front desk clerk was not very friendly, very loud, and even took a phone call with BW customer service on speaker during our check in. The room was very dark with all lights on and blinds open. The smell of weed was very strong. There were small flying bugs all over room.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Robert Antoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We has a fine stay. Everything was there.
Stayed 1 night in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable.
Stayed 1 night in Apr 2025

10/10 Excellent

carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend. Pet friendly.

Was perfect for what I needed. Close to historical sights. Nice accommodations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Velina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was nice. The breakfast was decent. We didn't have a hairdryer in the room, but everything else was there such as mini refrigerator and microwave.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

2/10 Terrible

Tewodros

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not clean and workers are very i respectful
Stayed 1 night in Apr 2025

8/10 Good

Ted

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Joel, Greer

Stayed 2 nights in Apr 2025

8/10 Good

sean

Traveled with partner
Liked: Staff & service, amenities
Nice central point to see Charleston and surrounding areas
Stayed 4 nights in Apr 2025

6/10 Okay

Theresa

Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Mindy

Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a delightful stay at this hotel! The receptionist was exceptionally friendly and made us feel right at home. We traveled with our dog and were thrilled to find a clean, high-quality room—quite a refreshing change from some hotels that provide substandard rooms for pet owners. The room's decor was lovely, and the beds were wonderfully comfortable. The breakfast offered was decent, though it leaned toward the basic side, which is typical for this price range. The only drawback was the traffic; turning left to get to downtown Charleston proved to be quite tricky, forcing us to make a U-turn instead. However, considering the overall quality of our experience, this was a minor hurdle, and we would happily choose to stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
We were on the 2nd floor and had to climb a flight of stairs because there was no elevator. That was difficult due to all four of us being senior citizens and having to carry luggage up the flight of stairs. The hotel is older so if you’re looking for modern this hotel would not suit you. However, it was clean and the beds were very comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. Traveling with dogs, this is a great option not right in the middle of things, lots of services, stores and restaurants nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacek

Stayed 5 nights in Mar 2025

10/10 Excellent

Gillian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, hotel/motel is older but well maintained and very clean. Can recommend the BBQ place along the street
Stayed 1 night in Apr 2025

8/10 Good

Valarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and affordable. The staff was helpful and pleasant. Breakfast was good.
Stayed 2 nights in Mar 2025