10/10 Excellent
Michelle
Traveled with family and small children
Nov 28, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
My husband, 1 year old, and I traveled to Charleston to celebrate my birthday. We had a great time and the hotel set the tone for the trip. My first impression of the hotel is how warm and welcoming everyone is. The rooms are clean, the beds were beyond comfortable (the sheets are heavenly!), and the location can’t be beat. Traveling with a toddler is not for the faint of heart and wanting to be prepared, I overpacked…which meant we left in a hurried mess each day. Our hotel housekeeper, Irena, was a delight. I can’t say enough positive things about how helpful she was to us and she became a familiar and always cheerful face we saw each day. She took extra time and care to help tidy up the room in a way that went above and beyond what was expected. I believe she deserves to be recognized for making our stay at the Charleston Place extra special. We were sure to get her name before leaving, so I’m hoping this recognition makes it to the right person. It’s the little things most of the time that sets a hotel apart and we will definitely stay here again.
Michelle
Stayed 4 nights in Nov 2024