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Novotel Charleroi Centre

4.0 star property

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Photo gallery for Novotel Charleroi Centre

Fountain
1 bedroom, minibar, in-room safe, blackout drapes
Meeting facility
Property entrance
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Air conditioning
  • Gym
$112
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Place Verte 17, Charleroi, 6000
  • Rive Gauche
    ‪1 min walk‬
  • City Hall of Charleroi
    ‪6 min walk‬
  • Stade du Pays de Charleloi
    ‪16 min walk‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, blackout drapes

Family Room, 2 Double Beds

8.0 out of 10
Very good
(10 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout drapes

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Charleroi Centre

4-star hotel in Charleroi City Center
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and a business center are onsite. Housekeeping is available on request.
Novotel Charleroi Centre offers 123 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Charleroi hotel also offers a fitness center, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Novotel Charleroi Centre has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11 AM.
GourmetBar - Onsite brasserie.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 15 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 102-cm flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 21 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 21 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi

Novotel Charleroi Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 443 reviews
Rating 8 - Good. 165 out of 443 reviews
Rating 6 - Okay. 44 out of 443 reviews
Rating 4 - Poor. 16 out of 443 reviews
Rating 2 - Terrible. 10 out of 443 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one night stay in Charleroi

Hotel is well situated next to a shopping centre in the best part of Charleroi. Comfortable hotel with friendly and welcoming staff. Good sized room - only drawback being that bathroom facilities are in bedroom (basin is open-plan & would have preferred more privacy). We enjoyed a nice meal in the restaurant and breakfast was plentiful.
Stayed 1 night in May 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel fine, be careful of address if not driving!

Hotel was good, the only problem was that the postal address on the automated correspondence was an underground car park without pedestrian access. Trying to arrive on foot from the railway station proved to be difficult and confusing!
Stayed 1 night in Apr 2025

8/10 Good

Kirsteen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Very short stay, so it fitted our needs. Room was very hot though. There was air conditioning, but it was too noisy to leave on.
Stayed 1 night in Apr 2025

10/10 Excellent

Chian Yeong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Dirty walls and found chewed gum next to the sink in the bathroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was a nice experience, breakfast was great
Stayed 4 nights in Jan 2025

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mon troisième séjour dans cet hôtel et pas le dernier ! Equipe formidable sur tous les postes ; chambres modernes et confortables ; bar chaleureux et terrasse ; top localisation au coeur de tout à pied. Testé le petit-déjeuner en chambre : absolument parfait !
Stayed 2 nights in Nov 2024

8/10 Good

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O experienta foarte buna .Mulțumesc frumos.

Stayed 3 nights in Nov 2024

10/10 Excellent

Phalguna

Stayed 1 night in Oct 2024

10/10 Excellent

Yvonne

Liked: Staff & service, room comfort

Great hotel

Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this. Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned
Our last night
Stayed 5 nights in Oct 2024

10/10 Excellent

silvia Georgeta

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

4/10 Poor

Chris, Leicester

Liked: Cleanliness
Disliked: Staff & service
Badly organised and poorly staffed.
Stayed 1 night in Sep 2024

8/10 Good

Gerard

Stayed 1 night in Aug 2024

10/10 Excellent

Bisala Priscilla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, close to gare central from where you can reach the airport easily. Close to shopping centre and different restaurants. Hotel clean with big room.
Stayed 1 night in Aug 2024

10/10 Excellent

Hyunmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Ian

Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jakob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, bad city

The hotel was excellent, in the city center. What was not so excellent, is that our car was broken into and stolen from shortly after our arrival at Charleroi, even though it was in the Q-Park (not affiliated with Novotel). We had not researched Charleroi before coming there, so we didn't know that it is known for its level of crime and beggars. When I went to move my car to a safer location, I noticed unsavory people squatting inside the garage.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Charleroi Centre hotel

Helpful front desk. Nothing open to eat on Belgium national day. Nice room marred by hard bed and unusual pillows. Well placed for centre and rail stations.
Stayed 1 night in Jul 2024

10/10 Excellent

Courtney

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Caroline

Traveled with partner
This room was described as superior room,we found the room was basic nothing superior about it,there was no dressing table just small table beside sitting chairs,not even iron or iron board in room. Looking on to anunkept area at back of hotel.
Stayed 4 nights in Jun 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024