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Hotel Bertaso

3.0 star property

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Photo gallery for Hotel Bertaso

Exterior
Front of property - evening/night
Reception
Hair dryer, bathrobes, slippers, bidet
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Pet friendly
  • Laundry
$74
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Avenida Getulio Vargas 52-S Centro, Chapecó, SC, 89802001
  • Hospital Unimed
    ‪5 min walk‬
  • Condá Arena
    ‪11 min walk‬
  • Plínio Arlindo de Nes Culture and Events Center
    ‪12 min walk‬
  • Chapeco (XAP)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, minibar, desk, blackout drapes

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Jetted Tub (Master)

1 bedroom, minibar, desk, blackout drapes

Deluxe Suite, Jetted Tub (Master)

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, minibar, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room (Superior)

1 bedroom, minibar, desk, blackout drapes

Deluxe Double Room (Superior)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Accessible

1 bedroom, minibar, desk, blackout drapes

Deluxe Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, Connecting Rooms

1 bedroom, minibar, desk, blackout drapes

Deluxe Apartment, Connecting Rooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Bertaso

3-star hotel in Chapeco Centro
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area.
Hotel Bertaso offers 106 air-conditioned accommodations with minibars and bathrobes. Flat-screen televisions come with cable channels. Bathrooms include slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and an arcade/game room. Onsite parking is available (surcharge).

Hotel Bertaso has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 5:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Hotel Bertaso has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 70.0 per day
Cribs (infant beds) are available for BRL 70.0 per day

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 15.00 per day
  • Pet fee: BRL 80 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: BRL 70.0 per day
  • Rollaway bed fee: BRL 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Bertaso Hotel
Hotel Bertaso Chapecó
Hotel Bertaso Hotel Chapecó

Reviews

Hotel Bertaso Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 81 reviews
Rating 8 - Good. 19 out of 81 reviews
Rating 6 - Okay. 11 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

Reviews

10/10 Excellent

Carl

Stayed 1 night in Feb 2025

10/10 Excellent

RICARDO

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Awesome shower. Great breakfast! Nice property.
Stayed 1 night in Feb 2021

10/10 Excellent

Antonio, Columbus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is still the best choice for staying in Chapeco. Very friendly personnel.
Stayed 1 night in Dec 2019

10/10 Excellent

Joaquim Lauri

Stayed 1 night in May 2025

8/10 Good

Adriano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Stayed 1 night in Jun 2025

6/10 Okay

Alisson

Liked: Cleanliness, staff & service
Razoável. Reservei a suíte mais cara, pedi decoração especial. Ao chegar, metade do prometido na decoração não tinha sido entregue. O quarto possui aparência bem antiga, um estilo que não condiz com luxo. Papeis de parede rasgados e tortos, cores cansativas. Wifi somente para enfeite pois não funcionava. Pelo valor que cobram não compensa.
Stayed 1 night in May 2025

4/10 Poor

Chrystianne

Disliked: Room comfort
Stayed 1 night in May 2025

8/10 Good

PRISCILA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel antigo, porém bom! Bem localizado e com opções no café da manhã. Funcionários educados e prestativos. Tenho apenas um ponto negativo para ressaltar. Pedi um cobertor extra, por volta das 21 horas, e me disseram que não seria possível fornecer, pois os funcionários da rouparia já tinham ido embora e a porta estava trancada. 😳
Stayed 2 nights in May 2025

8/10 Good

Rosana Cristina Dias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

RENATO ANDRE

Liked: Staff & service, property conditions & facilities

Esperava mais

Hotel muito famoso na cidade, o quarto era bom, arrumado, porém embaixo da cama estava bem sujo, com muita poeira, embaixo da cama também havia um pote de creme usado. Houve um imprevisto, entraram duas vezes no quarto sem
Stayed 2 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio Geraldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Tiago

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Pedro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Péssimo e velho

Hotel velho, com pia entupida sem manutenção. Água sai pra fora do box. Não voltarei, experiência horrível.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaime

Stayed 1 night in Oct 2024

10/10 Excellent

Selma Ricci

Stayed 1 night in Oct 2024

8/10 Good

Claudio M

Business traveler
Liked: Cleanliness, staff & service

Razoável

Hotel bem localizado, bom atendimento, mas carece de mais cuidado por parte da administração, precisa de investimento, um café mais adequado, mais variado. Muito carpete velho que causa uma má impressão
Stayed 2 nights in Oct 2024

10/10 Excellent

Selma Ricci

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clássico

Hotel antigo mas decotima qualidade: café da manhã, cama, chuveiro. Ótima localização.
Stayed 2 nights in May 2024