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Auberge du Jeu de Paume

5.0 star property

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Exterior
Reception
Premium Suite | Premium bedding, in-room safe, desk, soundproofing
Premium Room, Park View | View from room
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Spa
  • Gym

Explore the area

Map
4 Rue du Connetable, Chantilly, Oise, 60500
  • Chantilly Forest
    ‪2 min walk‬
  • Musée Vivant du Cheval
    ‪3 min walk‬
  • Prince's Kitchen Garden - Faisanderie
    ‪5 min walk‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪33 min drive‬

Room options

View all photos for Premium Room, Park View

Premium bedding, in-room safe, desk, soundproofing

Premium Room, Park View

  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, in-room safe, desk, soundproofing

Premium Suite

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, soundproofing

Junior Suite

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, soundproofing

Premium Room

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

InterContinental Chantilly Chateau Mont Royal by IHG

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (256)
The price is $228
per night
$258 total
includes taxes & fees
Mar 10 - Mar 11
InterContinental Chantilly Chateau Mont Royal by IHG

About this property

Auberge du Jeu de Paume

5-star Chantilly hotel steps from Musée Vivant du Cheval
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Auberge du Jeu de Paume offers 92 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Chantilly hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa VALMONT. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Auberge du Jeu de Paume features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

8 meeting rooms are available. This luxury hotel also offers a sauna, spa services, and a library. Onsite parking is available (surcharge).

Auberge du Jeu de Paume is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
La Table du Connetable - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. A children's menu is available. Reservations are required.
Le Jardin d Hiver - This brasserie specializes in French cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Secured, covered valet parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 27 for adults and EUR 13.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • La Table du Connetable
  • Le Jardin d Hiver

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 17 and up, and test must have been administered no more than 72 hours prior to check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 13.5 for children
  • Self parking fee: EUR 20 per day
  • Covered valet parking fee: EUR 20 per day
  • Pet fee: EUR 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the spa from 8-10 AM and 8-11 PM, and must be accompanied by an adult.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Auberge Jeu Paume
Auberge Jeu Paume Chantilly
Auberge Jeu Paume Hotel
Auberge Jeu Paume Hotel Chantilly
Auberge du Jeu de Paume Hotel
Auberge du Jeu de Paume Chantilly
Auberge du Jeu de Paume Hotel Chantilly

Auberge du Jeu de Paume Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 225 reviews
Rating 8 - Good. 48 out of 225 reviews
Rating 6 - Okay. 11 out of 225 reviews
Rating 4 - Poor. 4 out of 225 reviews
Rating 2 - Terrible. 2 out of 225 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay!
Stayed 1 night in Jul 2024

2/10 Terrible

Jacquelyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money and don’t ask for a taxi.
Not recommending this hotel as service was disappointing and the room was ok - particularly considering the price / brand. My main issue is that I asked the desk to call me a taxi for the airport but instead they booked me the hotel car. They never informed me of this and they never provided a rate (not even on my final bill) and only found out about this when they charged my credit card after I left. Had I known this was a hotel car / been a told of the rate at any point I would never have taken the car (it’s an appalling 195 euros for a 30 minute ride vs a taxi which is 70). When I finally got a hold of someone at the hotel and they explained the charge (3 days after check out), they acknowledged that this was their error but said since I took the car there was nothing they would do. Perhaps an ok respond or a 2-star hotel but pretty poor service for a ‘5*’. Additionally the room stunk of cigarettes.
Stayed 1 night in Oct 2024

10/10 Excellent

Martine

Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing……..Everyone was excellent.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay. Beautiful hotel and lovely helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay , a lovely walkable little town with a stunning castle , we came after Paris for a little down time . The staff went above and beyond in every way to make us feel welcome , especially as Americans . Special shoutout to Ramy the concierge , and Eduard the fabulous sommelier. We so enjoyed our delicious dinner in the brasserie the first night , we decided to splurge and sit at the chefs table at the gastronomy restaurant the 2nd night for a 7 course tasting menu and it was an evening we will never forget! Incredible food and wine . We also enjoyed the quiet and spacious room , the pool and the buffet breakfast . A terrific stay !! Highly recommended!
Stayed 2 nights in May 2024

8/10 Good

vimal

Liked: Cleanliness, property conditions & facilities, room comfort
Let down by some of the service
Great place, front desk staff were grumpy.So were the restaurant staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location for visiting the Chateau, the riding stables and the town. All are an easily walkable distance. We ate in both the hotel restaurants and enjoyed our meals and the service immensely. We look forward to returning.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely country manor
A very young, friendly and helpful staff although sometimes the message fell through the cracks. Just minor things. Breakfast was quite pricey and not as great as we expected for the price. Lovely large rooms and just adjacent to the chateau so very convenient. Nearby nice restaurants. Pool is heated and sauna and steam were great! Definitely a beautiful property. We also appreciated that we were able to modify our stay to leave early to care for a sick family member.
Stayed 6 nights in Jan 2024

10/10 Excellent

Xueman

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent- the room is spacious and beautiful decorated. The spa facilities are super. I did a massage at the Spa by Chustelle, which I enjoyed very much.
Stayed 2 nights in Jan 2024

10/10 Excellent

Virad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Quentin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous quaint Hôtel comfortable bed and lovely size room , felt very luxurious , good bar food and friendly bar staff too
Stayed 1 night in Oct 2023

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in on a very early flight and were at the Auberge by 8am. Though the rooms were of course not ready, the staff was very accommodating, allowing us to sit for breakfast (which was excellent and high quality). We had dinner in the bistro there the first night and the food was some of the best we had in France during our visit. An excellent hotel to stay at when visiting Chantilly!
Stayed 2 nights in Sep 2023

8/10 Good

John

Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Stayed 1 night in Sep 2023

8/10 Good

Dr Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well overpriced
Nice place in a very cute location, well overpriced, and petty that they also charge extra for breakfast
Stayed 2 nights in Aug 2023

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Bernice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms well proportioned & very comfortable. Spa facilities great.
Stayed 1 night in Jun 2023

4/10 Poor

Dianne

Disliked: Staff & service, property conditions & facilities
Have stayed in many R&C properties before. This Hotel accommodates large groups in hotel guest spaces so very disruptive to have dinner (smoking proximity to eating area). Hard sell to upgrade at check-in for one night only stay. Bedding dated with cheap lumpy pillows for Relais et Chateau property. Air unsatisfactory . Very disappointing.
Stayed 1 night in Jun 2023

6/10 Okay

leanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023