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Kydon, The Heart City Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kydon, The Heart City Hotel

Lobby
Front of property - evening/night
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Chania Central Market
    1 min walk
  • Agora
    2 min walk
  • Cathedral of the Presentation of the Virgin Mary
    5 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    14 min drive

Room options

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View) | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Square View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, City View (Old Town View)

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, City View (Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, City View (Square View)

  • City view
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Comfort Room

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Morum City Hotel Chania

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (165)
The price is $91
per night
$106 total
includes taxes & fees
Dec 9 - Dec 10
Morum City Hotel Chania

About this property

Kydon, The Heart City Hotel

4-star hotel in Chania Town
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and conference space. Change of towels is available on request.
Kydon, The Heart City Hotel offers 112 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. This Chania hotel provides complimentary wireless Internet access.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Kydon, The Heart City Hotel is a smoke-free property.

Square - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Agora - This café specializes in Mediterranean cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 10 per day)
  • Uncovered valet parking on site (EUR 10 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator (26 inch wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 10 per day
  • Uncovered valet parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 501503003001/0/20

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 580 reviews" "
Rating 8 - Good. 136 out of 580 reviews" "
Rating 6 - Okay. 21 out of 580 reviews" "
Rating 4 - Poor. 4 out of 580 reviews" "
Rating 2 - Terrible. 3 out of 580 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KONSTANTINOS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very central location with easy access on foot to Chania old town and Venetian harbor. The rooms are renovated, clean with all amenities to have a pleasant stay. The staff were kind and smiling. Breakfast is great with lots of options. The onsite parking for a charge of 10 euro is a huge plus taking into account the difficulty to find space in the congested streets and the cost of private parking in the area. Overall we had a great stay and will definitely stay there again in the future
Stayed 2 nights in Aug 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Stayed 4 nights in Jul 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wanted a quick overnight stop in Chania town. The hotel was very central and had parking. Breakfast was good and hotel was clean, air conditioned and very clean. The staff were amazing, friendly, efficient and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

kalman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff upon arriving and very smooth check in. Welcome drink!! Organized transportation on the spot for the next day travel. Amazing breakfast, nice hotel facility.
Stayed 1 night in Jul 2024

8/10 Good

Maryam

Liked: Staff & service
Disliked: Cleanliness
Overall a good hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with the family and super hospitable staff. Would definitely stay here again and recommend to friends/ family.
Stayed 3 nights in Jun 2024

10/10 Excellent

kook sung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with private parking. Awesome breakfast and friendly staff
Stayed 4 nights in Jun 2024

10/10 Excellent

Hoi Sui, Woodside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the center of everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. Breakfast offered a wide selection of fresh, quality food and my room was serviced daily. I would also recommend dining here as the food was of a high standard and the portions were generous. It is situated just a 5 min walk away from the start of the shops in the old town, 15 mins to the harbour and 25 mins to the beach. No complaints
Stayed 7 nights in Jun 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kydon is a wonderful hotel. Clean, convenient access to Chania harbor, walkable to beach (20 min) thru town, friendly and knowledgeable staff....just great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Loosi

Stayed 3 nights in Jun 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location perfect. Walkable to old town and harbour in 7 mins. The hotel had parking (valet) which was amazing and made it easy. Just drive in and dump car. The breakfast was amazing. So fresh and so many options. The room was great, good AC and a comfy bed. The main area where it excelled was the staff! Always a smile and they always went out of their way to help us with any request. Thank you team Kydon!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Shlesh

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jun 2024

10/10 Excellent

Annalynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel super central Chania. Great staff. Easy parking. Amazing breakfast! Perfect for long or short stays.
Stayed 3 nights in May 2024

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is your place in Chania!
Had an amazing stay! Amazing and accommodating staff, great location and the breakfast is fantastic.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy in night otherwise good.
Central location , clean hotel. Sound proofing very poor one can hear sirens, loud music and traffic sound in the night even with doors and windows closed.
Stayed 4 nights in May 2024

10/10 Excellent

Kah Heng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable short stay in Chania
Nice, clean hotel to spend a couple of days in Chania. You could easily walk to the harbour from here by going through streets with various vendors. The restaurant in the hotel was good and decently priced, although majority of the dishes use frozen ingredients. Otherwise there are plenty of restaurants and cafes nearby, even several pharmacies.
Stayed 2 nights in May 2024

10/10 Excellent

SHANE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful front desk staff. Breakfast buffet was amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Amenities
Location is close to port, and the staffs are friendly. We left early in the morning to airport, they prepared the breakfast box for us.
Stayed 1 night in May 2024

10/10 Excellent

stephen

Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness
Nice hotel in convenient accessible location. Helpful friendly staff. Recommended.
Stayed 3 nights in Apr 2024

10/10 Excellent

Larry

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Dec 2023