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JW Marriott Crete Resort & Spa

5.0 star property

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Photo gallery for JW Marriott Crete Resort & Spa

Indoor pool, seasonal outdoor pool, free cabanas, pool umbrellas
Restaurant
Executive Room, 1 King Bed, Non Smoking, Sea View (Balcony) | Minibar, in-room safe, desk, blackout drapes
Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool) | Living room | 55-inch LED TV with digital channels, books
Beach nearby, white sand

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Gym
  • Pet friendly
  • 24/7 front desk
$378
includes taxes & fees
Oct 17 - Oct 18

Explore the area

View in a map
Marathi, Chania, 73500
  • Place, Marathi Beach
    ‪5 min walk‬
  • Place, Seitan Limania Beach
    ‪22 min drive‬
  • Place, Port of Souda
    ‪24 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Executive Room, 1 King Bed, Non Smoking, Sea View (Balcony) | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 463 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

Beach/ocean view

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Sea View

  • 334 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Sea View (Balcony) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 334 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

Beach/ocean view

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Terrace)

Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Terrace)

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking

Family Suite, 1 Bedroom, Non Smoking | Beach/ocean view

Family Suite, 1 Bedroom, Non Smoking

  • 624 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

JW Marriott Crete Resort & Spa

5-star Chania hotel walkable to Marathi Beach
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
JW Marriott Crete Resort & Spa offers 160 air-conditioned accommodations with minibars and espresso makers. 55-inch LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Chania hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Anoseas has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, JW Marriott Crete Resort & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 2207 square feet (205 square meters) include a conference center. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and spa services. Complimentary self parking and valet parking are available on site, along with a car charging station.

JW Marriott Crete Resort & Spa has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Fayi - Onsite restaurant.
Cuccagna - Onsite restaurant. Open daily.
Anoee - Onsite theme restaurant. Open daily.
Onalos - Onsite seafood restaurant. Open daily.
Suncti - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Anoee
  • Cuccagna
  • Fayi
  • Onalos
  • Suncti

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Paddleboard
  • Pilates classes
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Changing table
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Conference center (2,207 square feet of space)

Outdoors

  • Dock
  • Free pool cabanas
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Built in 2025
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 100 per room, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
  • Tourism fee: EUR 15

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 100 per room, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to November 30
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jw Marriott Crete Resort Spa
Jw Marriott Crete & Spa Chania
JW Marriott Crete Resort & Spa Hotel
JW Marriott Crete Resort & Spa Chania
JW Marriott Crete Resort & Spa Hotel Chania

Reviews

JW Marriott Crete Resort & Spa Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 15 reviews
Rating 8 - Good. 0 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

10/10 Excellent

oleg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Literally amazing all around! The hotel is new and modern. Very upscale and well designed. Great location. Not really on a white sandy beach, but the swimming area is great. Room was very large and well designed. Huge bathroom with spacious shower and a tub. Included breakfast was amazing - one of the best we ever had. The staff is so friendly and helpful and well trained. Everyone had a smile and super accommodating. Minor issue was addressed quickly and with class. This is one of the best hotels we ever stayed at and definitely the best hotel on Crete. Management at the hotel is doing a great job! We cannot be happier! Thank you!
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 nights here for our 10-year anniversary and loved it. The hotel and grounds are stunning, and the staff were friendly and attentive. Breakfast was excellent with a huge variety. On-site dining is convenient but pricey (as expected). The Italian restaurant was fine, but not super memorable. We mostly ate dinner in Chania. The spa is calm and relaxing, and I had one of the best massages ever. 60 minutes for 140 euros. Our favorite part of our stay was lounging by the pools and on the sunbeds by the ocean. The beds are incredibly comfortable with food and drink service right to your chair, and you can't beat the gorgeous ocean views! Our standard room was modern, spacious, and well-equipped, with plenty of closet space and a large smart TV that was easy to log into our desired streaming services. The only drawback for us is the location, about 30 minutes from Chania. We knew this was going to be the case, so we had a car to take day trips and spend the nights in Chania's old town. Overall, a beautiful resort with outstanding amenities and perfect for a special occasion!
Stayed 6 nights in Sep 2025

10/10 Excellent

Azniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Nice rooms. True 5 star.
Stayed 3 nights in Sep 2025

10/10 Excellent

alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent a week here for part of our honey moon and couldn’t have been more impressed! It was truly the highlight of our trip. The hotel is BEAUTIFUL, the staff is amazingly attentive and friendly, amenities were outstanding, five stars all around! If you are looking for a place to stay around and relax, this is absolutely it. We didn’t want to explor Chania much, so this wasn’t an issue, but it is a bit far from the town. However, the hotel offers so many experiences to enjoy every day (wine tasting, snorkeling, water activities, cooking classes, a full spa, etc).
Stayed 6 nights in Sep 2025

10/10 Excellent

Alexis

Stayed 3 nights in Aug 2025

6/10 Okay

Gurdeep Kaur

Liked: Staff & service, property conditions & facilities
We arrived at the hotel and we
Stayed 4 nights in Aug 2025

10/10 Excellent

Majdi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property in Chania … exceptional facility and staff … superb FIVE star experience Enjoyed the experience immensely, even though they had been open for only a few months … they delivered an exceptional experience. We had the junior suite with a swimming pool, spacious and elegant. You almost don’t want to leave your room. Manos, the operations manager was warm, caring and welcoming. The facilities: 3 swimming pools with excellent seating, gym: state of the art, and multiple restaurants were exceptional. Thank you Marriott Chania
Stayed 4 nights in Aug 2025

10/10 Excellent

EMILIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and beautiful. Good quality materials used. The area is so beautiful and the sea is perfect for snorkeling. Hotel makes you feel you wabt to be healthy and fit (nice healthy food options and nice fitness classes). Maybe not suitable for very small kids due the many rocks around (however many nice pools) but a fantastic choice for Crete- feels luxurious and quiet. Kids club staff is fantastic and although I was not so sure about kids club in the basement conference room (the outside designated kids club area is too hot in August) my kids loved it. Movie nights outside were very much appreciated! Amazing experience!
Stayed 5 nights in Aug 2025

10/10 Excellent

Erika

Stayed 6 nights in Jun 2025

10/10 Excellent

ANNAMARIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The sight and th accomodartions. Excellent service
Stayed 5 nights in Jun 2025

4/10 Poor

Kathrine

Stunning setting and what we thought was going to be an amazing stay. Might be our fault for going to a hotel in the first week but as the week went on, the following happened: - charged £700 more because we booked via Expedia - why has this happened? - no systems internally are working, everything was difficult - washing took 2.5 days to happened, when we called up and asked where it was, they said they would find it and ring back but no response till we called the following morning
Stayed 5 nights in Jun 2025

10/10 Excellent

Maximilian Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschön!
Stayed 7 nights in Sep 2025

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Superbe mais...

Magnifique endroit, bel hôtel moderne. Restaurants de qualité (surtout celui de poissons et le grec), petit déjeuner bon et varié. En revanche, le service est limite catastrophique pour un établissement de cette gamme (comme four seasons). Meme si tout le monde est gentil et sympathique, il faut demander plusieurs fois les choses par whatsapp (lu des heures apres) ou par telephone. Avec un peu de chance on finit par avoir ce quon veut que ca soit dans la chambre (menage, eau, serviettes), Concierge, reception... c'est compliqué. Les prix des repas sont variables, mais quand même trop chers comparativement a la moyenne locale et aux produits abondants. Les taxis aussi... surtout pour 10 minutes de trajet souvent. On mettra cela sur le fait que l'établissement vient d'ouvrir car il pourrait etre l'un des meilleurs de Grèce.
Stayed 1 night in Aug 2025

10/10 Excellent

Xavier

Stayed 3 nights in Aug 2025

10/10 Excellent

Rabah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dommage pour le vis à vis des piscines « privée »
Stayed 1 night in Jul 2025