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Grand Hyatt Changsha

4.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Grand Hyatt Changsha

Indoor pool
Interior detail
Exterior
Cafe
Grand Executive Suite | Living area | 48-inch LCD TV with satellite channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002
  • Huangxing Walking Street
    10 min walk
  • Helong Stadium
    3 min drive
  • Jia Yi Former residence
    3 min drive
  • Changsha (CSX-Huanghua Intl.)
    31 min drive

Room options

View all photos for Grand Club River View Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Club River View Room (King)

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King | Free minibar items, in-room safe, desk, laptop workspace

Grand Deluxe King

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room (Family)

  • 764 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King) | Free minibar items, in-room safe, desk, laptop workspace

Grand Deluxe River View Room (King)

  • 764 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Room (King)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King) | Free minibar items, in-room safe, desk, laptop workspace

Grand Club Deluxe River View Room (King)

  • 764 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Twin)

Free minibar items, in-room safe, desk, laptop workspace

Grand Room (Twin)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite River Room

48-inch LCD TV with satellite channels, TV

Grand Suite River Room

  • 969 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Superior River View Room (Twin)

Free minibar items, in-room safe, desk, laptop workspace

Grand Superior River View Room (Twin)

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Superior River View Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Superior River View Room (King)

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Suite (King)

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Grand Executive Suite | Free minibar items, in-room safe, desk, laptop workspace

Grand Executive Suite

  • 1453 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Free minibar items, in-room safe, desk, laptop workspace

Presidential Suite

  • 2680 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand River View Room (Twin)

Free minibar items, in-room safe, desk, laptop workspace

Grand River View Room (Twin)

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | Free minibar items, in-room safe, desk, laptop workspace

Family Suite

  • 969 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand Club Room (King)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Room (Twin)

Free minibar items, in-room safe, desk, laptop workspace

Grand Club Room (Twin)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand River View Room (King)

Free minibar items, in-room safe, desk, laptop workspace

Grand River View Room (King)

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hyatt Changsha

4.5-star Changsha hotel, connected to a shopping center in Tian Xin
This hotel features 3 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and 24-hour room service.
Grand Hyatt Changsha offers 354 air-conditioned accommodations with minibars (stocked with some free items) and safes. Accommodations offer separate sitting areas. 48-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Grand Hyatt Changsha provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Business-related amenities at this 4.5-star property consist of a business center and 9 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 37071 square feet (3444 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Hyatt Changsha has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Su Yuan - Onsite coffee shop.
Grand Café - This restaurant serves breakfast, lunch, and dinner. Open daily.
Xiangjiang 36 - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Café
  • Su Yuan
  • Xiangjiang 36

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 37,071 square feet of conference space
  • 9 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 61 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Children's slippers
  • Designer toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 117 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha

Grand Hyatt Changsha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Xinyu

Stayed 1 night in Jul 2024

10/10 Excellent

Zhouyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great service and amenities. Very convenient. Right next to Hisense Plaza and WenHeYou.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from our hotel room!! Beautiful hotel with a mall, and hidden underground city attached to it!
Stayed 2 nights in May 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view
Stayed 3 nights in Jan 2024

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024

10/10 Excellent

Roger

Business traveler
Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic room. Service, location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Peifeng

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Grand Deluxe Room Discrepancy. Room was Cold.
Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property!
Our room was georgeous and it had everything one might need. You cannot stay in a lux hotel like this anywhere else for this price. Loved it!
Stayed 1 night in Jan 2018

10/10 Excellent

ZHONGKUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错 很舒服
Stayed 1 night in May 2024

6/10 Okay

Ka Wai

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Si Ieng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Chong Fat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Reggie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店各方面都很高水準，員工服務態度也甚好，唯一缺點是當我 check out 時，前台正幫我辦退房手續期間，有一位中年男士連向我致歉也沒一聲很沒禮貌的硬擠到我旁邊向幫我辦退房手續的職員詢問事情，問的事不是短短一兩句話，也不是急事，卻長篇大論的繼續向該職員發問，完全忽視我的存在。在此情況下，我覺得您們職員應該請他排隊及稍等，或請示我可否先幫那位中年男士，而不是毫無表示，讓他聊個夠後才繼續幫我辦退房，助長這種沒規沒矩的風氣很不好，不應是君悅這種大酒店的服務風範。
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
满意： 1.设施很新 2. 江景很棒，进门就自动打开窗帘看到江景感觉很好。 3. 床很舒服。 不满意： 1. 细节做的不够。比如说马桶竟然不是恒温的，冬天不得凉飕飕的。
Stayed 2 nights in May 2019

10/10 Excellent

Liju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019