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L'Orangerie du Chateau des Reynats

4.0 star property

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Photo gallery for L'Orangerie du Chateau des Reynats

Exterior
Terrace/patio
Sauna, hot tub, steam room, body treatments, hydrotherapy, body wraps
Lobby
Sauna, hot tub, steam room, body treatments, hydrotherapy, body wraps

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
15 Avenue des Reynats, Chancelade, Dordogne, 24650
  • Abbaye de Chancelade
    ‪6 min walk‬
  • Perigueux Golf Club
    ‪13 min walk‬
  • Musée Gallo-Romain
    ‪7 min drive‬
  • Bergerac (EGC-Bergerac - Perigord - Dordogne)
    ‪50 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Comfort Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Chateau des Reynats

  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (92)
The price is $132
per night
$148 total
includes taxes & fees
Mar 10 - Mar 11
Chateau des Reynats

About this property

L'Orangerie du Chateau des Reynats

4-star Chancelade hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
L'Orangerie du Chateau des Reynats offers 37 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

This Chancelade hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
In addition to a full-service spa, L'Orangerie du Chateau des Reynats features an outdoor tennis court and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance.

L'Orangerie du Chateau des Reynats is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
L Oison - This fine-dining restaurant specializes in French cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.
Bistro La Verriere - Overlooking the garden, this bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro La Verriere
  • L Oison

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from July 01 to September 17
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Orangerie Chateau Reynats
L'Orangerie Chateau Reynats Chancelade
L'Orangerie Chateau Reynats Hotel
L'Orangerie Chateau Reynats Hotel Chancelade
L'Orangerie du Chateau des Reynats Hotel
L'Orangerie du Chateau des Reynats Chancelade
L'Orangerie du Chateau des Reynats Hotel Chancelade

L'Orangerie du Chateau des Reynats Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 75 out of 202 reviews
Rating 8 - Good. 79 out of 202 reviews
Rating 6 - Okay. 34 out of 202 reviews
Rating 4 - Poor. 10 out of 202 reviews
Rating 2 - Terrible. 4 out of 202 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vous prenez une chambre au château vous ne serez pas déçu, mais à L’orangerie les chambres laisse un peu à désirer
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, in the suburbs of Perigueax. Staff very helpful, good breakfast and dinner. Swimming pool, outdoor clean unheated.
Stayed 5 nights in Sep 2024

6/10 Okay

carlos

Liked: Cleanliness, staff & service
no internet no elevator Difficult access to the second building with luggage This was our second stay at this hotel, the first time in the main building all was good, the secondary building is not satisfying at all
Stayed 1 night in Aug 2024

4/10 Poor

Francois

Disliked: Staff & service
Hotel is kinda cute. cardboard walls. You can hear everything from the other rooms including the toilet part. Staff is extremely ignorant. They do not have the caliber of hôtel to support their attitude. Simply avoid that place. Not worth it.
Stayed 1 night in Sep 2023

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting for dinner on the terrace
Stayed 1 night in Aug 2022

8/10 Good

Jann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Orangerie and the Chateau were lovely old buildings set in a large garden. It was very quiet and peaceful. The staff and service were excellent and the restaurant was outstanding. The pool and spa were not available as work was being carried out at the time we stayed there.
Stayed 1 night in Jun 2022

6/10 Okay

Juan

Stayed 2 nights in May 2022

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a nice hotel and nice pool, however the service wasn't really acceptable, except for the Reception Staff, who were all very helpful. The scrambled eggs and sausages were completely cold and I mentioned this to the staff, who replaced them with more completely cold scrambled eggs and sausages. No apology was made or any attempt to rectify the matter. I saw other people with the same issues. No coffee/tea was offered at the tables. On this basis we decided not to eat in the evening or again in the morning.
Stayed 3 nights in Aug 2019

6/10 Okay

Masato

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

tracy

Disliked: Staff & service, property conditions & facilities
no all as seems
we booked the hotel as we are on a motorbike trip and when we get to the hotel we need to lock up bikes and forget for eve that's why we choose hotels with resturants when we arrived having booked the orangery because its modern and more to our liking. we were told we were upgraded in the castle as orangery was full (strange since I booked months ago)and there was no room in restaurant's (two off) because we cant feed you we have upgraded you,. no room service ,no snacks nothing. the room I did not feel was a upgrade it was not tastefully done the décor fitments did not reflect a chateau more a 1970 cheap with coir carpet and the bathroom was mouldy on all grouting on floor and walls the shower was middle of bath with the shower screen on end? there was a mini bar where you could buy water but no water supplied in room free . it was hot and stuffy in room if you had the fan on it kept you awake with noise if you opened the window the road outside kept you awake in was in quite a built up area we were so disappointed by the hotel we checked out as soon as we woke not bothering with the 30 euro basic breakfast which they had room for us in the restaurant to take in the morning. I would not have booked this hotel had I known they did not keep tables in resturants for guests or even email and ask if you required one like many of the other hotels did we stayed in. the nearest restaurant was downhill 20 mins but you need to like fish as fish restaurant but that was very good
Stayed 1 night in Jun 2019

2/10 Terrible

heather

Disliked: Staff & service, property conditions & facilities, room comfort
Dinner? Sorry, that's off!
Four star? Not like any 4 star I have ever stayed at! And unfortunately I booked a 3 night stay. They advertise a restaurant AND a brasserie - but that is only for hotel guests if they don't have any other bookings. There is nothing close by so you are completely stuck. I went on a wild goose chase to find a restaurant they said was within walking distance. Not within 30 minutes, I can assure you. So I came back, and after much persuading and pleading they gave me a small plate of bread and cheese for dinner to eat in my room - no idea what it will cost! See below for picture. And that was my lovely French evening - sitting on a (small) bed eating stale bread and cheese. Sad! Not helpful, not nice, not recommended. P.S. Wifi is terrible, it keeps dropping out. They can't do anything about it apparently. And I can't get the TV to work!
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very quiet peaceful location 10 min drive outside Perigeux. If hotel restaurant full then no nearby alternatives.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Breakfast was very mediocre given the setting and the price!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful facility and grounds. Superb food. Room was a bit warm, but opening window meant letting bugs in as well as smoke from guests who smoked outside the building. Recommend smokers be rewuired to go 50 feet from the buiding
Stayed 1 night in May 2018

8/10 Good

Miriam, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, free parking, very nice dining rooms
Stayed 1 night in January it was very pleasant and clean. Very nice dining room and friendly staff.
Stayed 1 night in Jan 2018

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perigord at its best
Excellent accomodation, wonderful staff, brilliant restaurant
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good reception staff, nice clean room. All as appeared on website
Stayed 7 nights in Sep 2017

8/10 Good

Nicolas

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2017

6/10 Okay

Jeffrey

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Hotel was at best 2&1/2 stars

8/10 Good

Gavin, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and beautiful
Very happy with the service and standard of the hotel. Would recommend.

10/10 Excellent

Jane, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
The hotel was beautiful, superbly maintained and the staff were so friendly that it made the whole experience wonderful.

6/10 Okay

Marion, U.K.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a good night!
Whilst being in a wonderful position, and the buildings themselves were truly beautiful, However, the main purpose of a hotel stay is to get a comfortable nights sleep. Here however, I think that we experienced the most uncomfortable bed encountered on our travels. It was very very hard, The pillow cases had been starched and ironed to the extent where you could almost cut yourself on the creases! The wi fi continuously dropped out. (very annoying) and the taps / sink area in the bathroom were missing large areas of mastic / caulking. But certainly the most prevelant problem was the uncomfortable bed / bedding.

10/10 Excellent

Chris, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Chateau close to St. Emillion wineries
This is an amazing Chataeu in France very close to Saint Emilion wine country. The concierge was extremely friendly and helpful. We had the breakfast which was great with a large variety of foods including fresh fruit, granola, eggs, croissants and coffee. The room was super and had the amenities one would need while traveling. Great place to stay!