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Lykke Hotel & Spa Chamonix - ex Mercure

4.0 star property

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Photo gallery for Lykke Hotel & Spa Chamonix - ex Mercure

Indoor spa tub
Front of property
Double Room | Premium bedding, Select Comfort beds, in-room safe, desk
Couples treatment rooms, body treatments, body wraps, body scrubs
Classic Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
39 Rue Des Allobroges, Chamonix-Mont-Blanc, 74400
  • Aiguille du Midi Cable Car
    ‪6 min walk‬
  • Chamonix Church
    ‪8 min walk‬
  • Chamonix - Planpraz Ski Lift
    ‪12 min walk‬
  • Sion (SIR)
    ‪54 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Classic Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Quadruple Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Quadruple Room

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, Select Comfort beds, in-room safe, desk

Double Room

  • Mountain view
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium bedding, Select Comfort beds, in-room safe, desk

Premium Double Room

  • Mountain view
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Quadruple Room

Premium bedding, Select Comfort beds, in-room safe, desk

Premium Quadruple Room

  • Mountain view
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Lykke Hotel & Spa Chamonix - ex Mercure

4-star hotel in Chamonix City Centre
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Change of towels is available on request.
Lykke Hotel & Spa Chamonix - ex Mercure offers 132 accommodations with safes and complimentary newspapers. Rooms open to balconies. Select Comfort beds feature premium bedding. 105-cm flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
Lykke Hotel & Spa Chamonix - ex Mercure features 2 hot tubs, an indoor pool, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Lykke Hotel & Spa Chamonix - ex Mercure is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Kaffe & Kro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Kaffe & Kro - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 30 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kaffe & Kro
  • Kaffe & Kro

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • High chair
  • In-room crib
  • Indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Handrails in stairways (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 105-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property comprises the main building and an annex building. The annex building is separated by a walkway.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 10 for children
  • Covered self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets not permitted in the indoor dining room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chamonix Centre Mercure
Mercure Chamonix Centre
Mercure Chamonix Centre Chamonix-Mont-Blanc
Mercure Chamonix Centre Hotel
Mercure Chamonix Centre Hotel Chamonix-Mont-Blanc
Lykke Hôtel Chamonix
Mercure Chamonix Centre
Lykke Hotel Spa Chamonix
Lykke & Chamonix Ex Mercure

Lykke Hotel & Spa Chamonix - ex Mercure Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 331 reviews
Rating 8 - Good. 83 out of 331 reviews
Rating 6 - Okay. 36 out of 331 reviews
Rating 4 - Poor. 17 out of 331 reviews
Rating 2 - Terrible. 3 out of 331 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Carlsbad

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel! Everything was modern, clean and new. The pool/sauna were great, even though the hot tubs were a little on the cooler side. If we come back to Chamonix we will definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Nice vibe / spa / staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Tomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing short of amazing. The hotel is beautiful, very clean, the rooms are big and comfortable and has top notch facilities. Parking was very convenient, if you reserve with time they offer covered parking within the building and direct access to the rooms for 30 euros a night. It was easy to manouver. Otherwise there is a public parking right next to the hotel, so it is very friendly if you get by car, but also by train as it is right next to the train station. It is also very conveniently located, close to commercial streets with tons of shops and restaurants. The facilities are very good, especially the spa and the pool, which can be visited until 8pm in the winter. Breakfast was also great, with tons of options. Finally, the staff in general was very nice and serviceable. As a plus many employees speak Spanish, which is my native language, so it was really helpful. I would stay again without a doubt.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Candido David

Stayed 2 nights in Feb 2025

6/10 Okay

Vincent Wing-Cheung

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location is great, next to the main train station and station to Mers de Glace. Walkable to restaurants, shops, and supermarkets. Also walkable to Planards. Hotel itself is quite new and clean. Rooms are modern and very tidy, they do a great job cleaning each day. Only complaints are that the breakfast is expensive and average. The WiFi is very weak and unusable. One morning there was no hot water at all and we couldn’t shower. Staff were friendly and helpful. There were no glasses or ice etc in the room but we were able to get everything we need from. The reception or the bar downstairs.
Stayed 5 nights in Feb 2025

8/10 Good

FAY

Traveled with partner
Liked: Cleanliness
The property is well located on the edge of the pedestrian zone, easy access to restaurants and mountains. The room arrangements are highly unusual with a wall with two doors separating the bed area from the sofa area. The sofa itself was extremely uncomfortable - it can be converted into a bed but the minute you sit on it, the seat cushion keeps sliding out over the front edge. Another major annoyance is that the space is so dark. It has some interesting and attractive accent lighting but there is no overhead lighting. You absolutely cannot read a book in the living room. There are only two small lights in the bedroom - there is a desk-like area in the bedroom but it is way too dark to do anything. Be aware that the hotel is located in two building - we had to go outside to go to breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Naomi, Newcastle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel and would definitely return. It's very calm, quiet and relaxing and exceptionally clean. The Spa is really good and the location is ideal, just a short walk from town and restaurants or the train station and bus stop.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, Bastien make everything easy for our stay . We would go back.Breakfast was good selection, hot tub and steam room was nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely calm, welcoming eco hotel with stunning spa area
Stayed 4 nights in Jan 2025

6/10 Okay

Marcel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

fabiana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located close to town and to the main train station. The spa was nice and so was the breakfast. We had an issue with our radiator that was making a really really loud noise to the point we had to change room 2 times. the pillows are not comfortable I would recommend the hotel getting better quality pilows. Overall it’s good
Stayed 4 nights in Jan 2025

4/10 Poor

Mila

Disliked: Staff & service, property conditions & facilities
Bad Service and the Spa is bad
Stayed 4 nights in Jan 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Helpful and friendly staff beautiful hotel with stunning mountain views a short walk from the town. Only slight negative was the spa pools and hot tubs weren't that warm when we went there
Balcony view
Stayed 3 nights in Jan 2025

10/10 Excellent

Tejaswi

Stayed 2 nights in Jan 2025

10/10 Excellent

Anastasiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, very clean, nice design. Friendly staff. But not really soundproofed walls, you can hear every word from hall or next room. However, seems guests were placed far from our room, so I heard next room just ones and after that just people from the hall. My staying was pretty quiet and calm. Breakfast pretty boring, no veggies at all. But all products are fresh and delicious! Very convenient area - calm part but in the center. And SPA nice addition. However, the most useful was the steam room. Pool, jacuzzi, and outside sauna were way too cold. Just ones in 12 day jacuzzi was warm (not hot). But for Instagram content SPA looks amazing. In general the hotel is very comfortable for holidays or skiing (convenient transportation to all spots). You can rent out at the hotel, but my personal experience was not good, as stuff weren't fits, so skiing was a torture. Previous independent rent (next few streets away) - gave me more fitted equipment.
Stayed 11 nights in Dec 2024

6/10 Okay

Monica

Disliked: Cleanliness, staff & service

Probably wouldn't stay again.

For Americans it is the equivalent of staying in an Ikea hotel with terrible service. Check in unwelcoming and curt, as well as resturant and bar. Our room (140) was next to the stairs so we heard people walking up them drunk and loud late into the night, then as early as 6am familes walking down them. Ask to move to but they were all booked. Shower door did not seal properly so bathroom floor flooded They are all about being eco friendly, so much so that when we pulled the sheets back we realized our bedding had probably not been changed because there was long brown hair on it. Shower door did not seal at the bottom properly so it flooded the bathroom. Breakfast was meh. For the price there are far better places to stay. Willing to give further details if asked
Stayed 3 nights in Jan 2025

10/10 Excellent

hamad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was wonderful the staff is great so nice and hou feel you are at your home
Stayed 2 nights in Jan 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

HARRY, Chicago

Stayed 5 nights in Dec 2024

10/10 Excellent

viviana

Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel for a Christmas trip! Thank you
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel. Beautiful room with big space. Al the decoration was warm a cozy. Helpful staff Breakfast had everything, a lot o variety and all fresh. They just need to add gluten free opticon! Hotel close to everything, literally walk distance.
Stayed 3 nights in Dec 2024

4/10 Poor

Daniel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself was lovely, the staff however were not. Me and my partner got shouted at by a member of staff and accused of stealing when we were told we could have a coffee in the morning without paying, we complained about this to the manager who didn’t seem overly interested and resolved it by saying we could have a coffee in the morning for the rest of the stay, my partner was then refused a bit of milk to put in the coffee by the members of staff and said we would have to pay for breakfast which is €22 pp if we wanted a dash of milk in our coffee. The hotel was lovely and the surrounding area was beautiful. The staff however tarnished the stay unfortunately
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect French Alps stay

Perfect place to stay visiting the French Alps. Lykke Hotel is centrally located close to good restaurants, shopping and train station and the Aguille du midi.
Stayed 1 night in Nov 2024