3-star Chachapoyas hotel steps from Plaza de Armas Chachapoyas
Along with coffee/tea in a common area, this smoke-free hotel has a refrigerator in a common area and dry cleaning. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include laundry facilities, a library, and tour/ticket assistance.
La Casa de los Balcones offers 18 accommodations with blackout drapes/curtains. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature down comforters. 40-inch Smart televisions come with cable channels.
Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This Chachapoyas hotel also offers a library, a terrace, and tour/ticket assistance.
La Casa de los Balcones is a smoke-free property.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request
Food and drink
Free continental breakfast available daily 7:00 AM to 9:00 AM
Coffee and tea in common areas
Free daily manager's reception
Things to do
Library
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Shared refrigerator
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Outdoor furniture
Terrace
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Hair dryer (on request)
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch smart TV with cable channels
More
Desk
Individual decor
Individual furnishings
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: PEN 100 per person (roundtrip)
Airport shuttle fee per child: PEN 100 (roundtrip), (from 4 to 17 years old)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 10465827047
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
Property is also known as
La Casa de los Balcones Hotel
La Casa de los Balcones Chachapoyas
La Casa de los Balcones Hotel Chachapoyas
La Casa de los Balcones Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 10 out of 12 reviews" "
10 - Excellent
10
Rating 8 - Good. 2 out of 12 reviews" "
8 - Good
2
Rating 6 - Okay. 0 out of 12 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 12 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 12 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Rigoberto
Feb 13, 2024
Liked: Cleanliness, staff & service
It is located a few blocks from the main square. Very quiet and the staff is very helpful!
Lovely people who make your stay enjoyable. Nice breakfast included. Close to Plaza de Armas. I would not hesitate to recommend this lovely hotel to anyone.
Séjour de deux nuits dans cet hôtel accueillant et à un bloc de la Plaza de armas. La chambre était prête dès notre arrivée très tôt le matin, et nous avons pu prendre le petit déjeuner à notre arrivée (payant). Une bonne douche bien chaude et un petit déjeuner après une nuit de bus, c'est parfait ! L'hôtel fait la réservation des tours avec un bon organisme local, tourismo explorer. Le petit déjeuner inclus est bon avec plusieurs choix possibles. La chambre est confortable, un petit bémol pour le drap du dessus qui est trop étroit. En résumé un bel endroit que je recommande !
Hotel is really nice and area also, staff was very friendly, very good location, lift, clean but our room was dark in front of lift - was noisy, small, on pictures were fridge and nicier rooms, we ordered breacfast box but wasn't preaper.