La Casa de los Balcones

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Casa de los Balcones

View from room
Deluxe Room | Down comforters, individually decorated, individually furnished, desk
Aerial view
View from room
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Jr Triunfo 828, Chachapoyas, Amazonas
  • Plaza de Armas Chachapoyas
    2 min walk
  • National Institute of Culture Museum
    3 min walk
  • Miradors
    4 min walk
  • Chachapoyas (CHH)
    16 min drive

Room options

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Junior Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

La Casa de los Balcones

3-star Chachapoyas hotel steps from Plaza de Armas Chachapoyas
Along with coffee/tea in a common area, this smoke-free hotel has a refrigerator in a common area and dry cleaning. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include laundry facilities, a library, and tour/ticket assistance.
La Casa de los Balcones offers 18 accommodations with blackout drapes/curtains. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature down comforters. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This Chachapoyas hotel also offers a library, a terrace, and tour/ticket assistance.

La Casa de los Balcones is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 100 per person (roundtrip)
  • Airport shuttle fee per child: PEN 100 (roundtrip), (from 4 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 10465827047

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

La Casa de los Balcones Hotel
La Casa de los Balcones Chachapoyas
La Casa de los Balcones Hotel Chachapoyas

La Casa de los Balcones Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 10 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service
It is located a few blocks from the main square. Very quiet and the staff is very helpful!
Stayed 5 nights in Feb 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people who make your stay enjoyable. Nice breakfast included. Close to Plaza de Armas. I would not hesitate to recommend this lovely hotel to anyone.
Stayed 2 nights in Nov 2023

10/10 Excellent

NORMA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place all wonderful
Stayed 2 nights in Jan 2021

10/10 Excellent

NORMA

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, well run property, any questions are answered with a smile. Clean towels and bed.
Stayed 5 nights in Feb 2020

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super helpful staff, good breakfast, comfortable room, easily arranged tours/ transportation
Stayed 4 nights in Oct 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien et très acceuillant
Séjour de deux nuits dans cet hôtel accueillant et à un bloc de la Plaza de armas. La chambre était prête dès notre arrivée très tôt le matin, et nous avons pu prendre le petit déjeuner à notre arrivée (payant). Une bonne douche bien chaude et un petit déjeuner après une nuit de bus, c'est parfait ! L'hôtel fait la réservation des tours avec un bon organisme local, tourismo explorer. Le petit déjeuner inclus est bon avec plusieurs choix possibles. La chambre est confortable, un petit bémol pour le drap du dessus qui est trop étroit. En résumé un bel endroit que je recommande !
Stayed 2 nights in Dec 2019

8/10 Good

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in nice location
Hotel is really nice and area also, staff was very friendly, very good location, lift, clean but our room was dark in front of lift - was noisy, small, on pictures were fridge and nicier rooms, we ordered breacfast box but wasn't preaper.
Stayed 1 night in Nov 2019