8/10 Good
Thomas
Mar 2, 2025
Liked: Staff & service
I am still waiting for my refund. We intended on staying for 3 nights but only stayed for 2 due to winter storm. 10 days has past. Our stay was February 13th and 14th.
7 Virtual Agent
John Gregson
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I am currently on the hotel queue.
I am just talking to the front desk.
One moment please.
I appreciate your patience.
Alrighty!
Good news.
They will refund you.
Just wait 7-10 business days for ACH process to show up on your bank.
Great thank you.
John Gregson
You are very much welcome.
Happy valentines.
Would there be anything else I could help with?
Not at this
Thomas
Stayed 3 nights in Feb 2025