Ratings based on 1,126 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 26, 2024 on Expedia
The front desk staff (Chauncey) was very good.
by A verified traveler
Posted Apr 24, 2024 on Expedia
Wonderful property. Right in the heart of the historic district
by A verified traveler
Posted Apr 24, 2024 on Expedia
Overall we loved our stay at the hotel.
by A verified traveler
Posted Apr 23, 2024 on Expedia
I love the overall feel of this hotel. The wine service in the early evening and the coffee service in the morning is much appreciated.
by A verified traveler
Posted Apr 23, 2024 on Expedia
It was great.
by A verified traveler
Posted Apr 23, 2024 on Expedia
by A verified traveler
Posted Apr 21, 2024 on Expedia
The people were great - from the front desk to the restaurant to the valet. The property was old and dates. My room had torn carpets, and dirty furniture - and given you spend a lot of time in the room, it was a huge turnoff. I would not stay there again. Location was great, but hotel was dirty and old.
by A verified traveler
Posted Apr 14, 2024 on Expedia
The room decor is very trendy and not stuffy, and the bed is comfortable, but this does not have the atmosphere for a luxury hotel. Our check in was very awkward, the clerk told me to tap to pay, and after I tapped my phone, and it charged, he told me they didn’t take Apple Pay and next time at their properties I should not tap my phone. It was just weird. Then he told us that he did not recommend the hotel rooftop bar, which frankly was part of the reason I chose this hotel. Then he told me they sometimes had comp tickets for the cover charge of the bar, but he was out of them. Why tell me that?
Comment from Hotel Management
Apr 16, 2024 by Greg , Hotel Management
Hi Mary, Thank you for the feedback. I am sorry for the subpar check in process. We will ensure to improve our process. Thank you again for the feedback and we invite you back to the hotel soon. Our Stratus rooftop bar & lounge is amazing. Atmosphere has an amazing upscale vibe to it. Come enjoy.
by A verified traveler
Posted Apr 8, 2024 on Expedia
The location is amazing. The staff was incredibly friendly and helpful. Loved this hotel.
Comment from Hotel Management
Apr 9, 2024 by Greg , Hotel Management
Love to hear this. Thank you for sharing. Come back soon.
by A verified traveler
Posted Apr 8, 2024 on Expedia
Wonderful hotel! Also a great place for being a tourist and going to an event at Lincoln Financial!
Comment from Hotel Management
Apr 8, 2024 by Greg , Hotel Management
Did you come for WWE? We love to host you again. Come back soon.