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Candlewood Suites Celaya, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Celaya, an IHG Hotel

Property amenity
Suite, 1 Bedroom | Private kitchen | Fridge, microwave, coffee/tea maker, toaster oven
Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Lote Ubicado En Av. Eje Nor Oriente, Casi Esq. Con Rivera Del Campestre, Celaya, GTO, 38080
  • Galerias Celaya Mall
    2 min drive
  • Temple of San Francisco
    7 min drive
  • Waterball Tower
    7 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 581 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility)

Studio Suite, 1 King Bed, Accessible (Mobility) | Room amenity

Studio Suite, 1 King Bed, Accessible (Mobility)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Real Inn Celaya

Parking included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (324)
The price is $42
per night
$50 total
includes taxes & fees
Dec 8 - Dec 9
Real Inn Celaya

About this property

Candlewood Suites Celaya, an IHG Hotel

3-star Celaya hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Limited housekeeping is available.
Candlewood Suites Celaya, an IHG Hotel offers 102 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Candlewood Suites Celaya, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Candlewood Suites Celaya, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 790 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 66 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 790 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Celaya Hotel
Candlewood Stes Celaya
Candlewood Suites Celaya
Candlewood Suites Celaya an IHG Hotel
Candlewood Suites Celaya, an IHG Hotel Hotel
Candlewood Suites Celaya, an IHG Hotel Celaya
Candlewood Suites Celaya, an IHG Hotel Hotel Celaya

Candlewood Suites Celaya, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 119 out of 158 reviews" "
Rating 8 - Good. 25 out of 158 reviews" "
Rating 6 - Okay. 10 out of 158 reviews" "
Rating 4 - Poor. 4 out of 158 reviews" "
Rating 2 - Terrible. 0 out of 158 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Long stays. Room cleaning every day. Our cleaning lady was wonderful and so were the front desk staff.
Stayed 17 nights in Jun 2024

10/10 Excellent

David, Moore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great place was clean and well taken care of.
Stayed 8 nights in Apr 2024

6/10 Okay

Hugo

Traveled with family
Liked: Staff & service
Need to get what I pay for.
Before booking the property, the front desk told me the pool was heated. It was not. Breakfast buffet has sadly gone downhill. The kids still enjoyed the buffet. One of the rooms was supposed to have 2 queen sized beds , but the beds wero only 2 double beds ,aking sleeping a bit croeded.
Stayed 1 night in Jan 2024

10/10 Excellent

Nick

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good Stay
The floors were not cleaned, there was no soap available to wash dishes. We were a little disappointed because of that. The staff was excellent!
Stayed 3 nights in Aug 2023

6/10 Okay

Efrain

Disliked: Property conditions & facilities
Pool was always dirty. The filter was never working. I don’t think is check for Clorox leves
Stayed 4 nights in Mar 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Oscar

Stayed 12 nights in Mar 2022

6/10 Okay

Diana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Not updated
Stayed 3 nights in Feb 2022

10/10 Excellent

luis, irving

Stayed 1 night in Dec 2021

4/10 Poor

Israel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip and Stay
It was clean and the staff was very friendly. Very comfortable also
Stayed 3 nights in Aug 2018

10/10 Excellent

cesar alberto, Estado de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay great costumer service
Stayed 1 night in Nov 2017

10/10 Excellent

Alfonso

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio de todo el personal y buenas instalaciones, estancia muy cómoda para viajes de trabajo.
Stayed 2 nights in Aug 2024

6/10 Okay

GERARDO

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Para no volver a Celaya
Mi viaje a Celaya solo puedo describirlo como una experiencia que no quiero volver a vivir. El hotel cumple con lo necesario, la atención en recepción es muy buena por la señorita pero el joven del turno vespertino no conoce las reglas de servicio al cliente ni por asomo. El desayuno cumple apenas con lo básico, las habitaciones son muy confortables, el personal de limpieza muy amable y atento. Pero la ciudad lamentablemente vive en un estado de violencia altísimo que hace de lo peor estar ahí. Deje abandonadas dos noches porque no soporté estar más en esa ciudad
Stayed 8 nights in Jul 2024

10/10 Excellent

Edwar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2024

4/10 Poor

Adrián

Liked: Cleanliness
Disliked: Staff & service
Mediocre
Todo el hotel tiene un olor terrorífico, los pasillos huelen a humedad por las alfombras x las habitaciones huelen a viejo, el lobby olía a puesto de gorditas. La atención no fue profesional. La ropa de cama es muy cómoda, está muy a gusto. El lugar es espacioso.
Stayed 1 night in Jun 2024

10/10 Excellent

Ludwika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ame la barra de café!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Emilia

Stayed 1 night in Jun 2024

6/10 Okay

Maricela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Ya me había hospedado en el hotel varias veces y todo había estado bien, pero está ocasión unos niños hicieron ruido toda la noche, andaban jugando con las puertas ya entraban ya salían y a eso hay que sumarle que la cama estaba chueca y tronaba cuando me movía parecía que estaba quebrada, pues prácticamente no dormí, ni mi familia. Al día siguiente las mismas niñas a la hora del desayuno anduvieron manoseando toda la comida, y nadie les decía nada. Aparte compré un pastel y lo metí al refri y amaneció aguado, el refrigerador no enfría o lo apagaron, no se que pasó. En fin está estancia no fue del todo agradable.
Stayed 1 night in May 2024

10/10 Excellent

MONICA DELGADO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio
Stayed 1 night in Feb 2024