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Waterfront Cebu City Hotel & Casino

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Waterfront Cebu City Hotel & Casino

Outdoor pool
10 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Terrace/patio
10 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Deluxe Room | Minibar, desk, blackout drapes, soundproofing

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Gym
  • Restaurant
  • Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar

Explore the area

Map
1 Salinas Drive Lahug, Cebu City, Cebu, Cebu, 6000
  • Waterfront Cebu City Casino
    2 min walk
  • Ayala Malls Central Bloc
    6 min walk
  • Cebu International Convention Center
    7 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    32 min drive

Room options

View all photos for Superior Room

Superior Room | Minibar, desk, blackout drapes, soundproofing

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, desk, blackout drapes, soundproofing

Junior Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, soundproofing

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Room

Ambassador Room | Minibar, desk, blackout drapes, soundproofing

Ambassador Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite | Minibar, desk, blackout drapes, soundproofing

Ambassador Suite

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, desk, blackout drapes, soundproofing

Executive Suite

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Cebu

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is $109
per night
$122 total
includes taxes & fees
Dec 8 - Dec 9
Radisson Blu Cebu

About this property

Waterfront Cebu City Hotel & Casino

4-star hotel in Lahug
10 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Waterfront Cebu City Hotel & Casino offers 561 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CITIGYM. Services include massages. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Waterfront Cebu City Hotel & Casino features an outdoor pool and a health club. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers a casino, a children's pool, and a spa tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Waterfront Cebu City Hotel & Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
Uno - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
Tin Gaw - This restaurant specializes in Chinese cuisine.
Cafe Fortuna - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
La Gondola - This restaurant specializes in Italian cuisine.
Mizu - This restaurant specializes in Japanese cuisine and serves dinner only.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: PHP 850 per person
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Fortuna
  • La Gondola
  • Mizu
  • Tin Gaw
  • Uno

Things to do

  • 10 gaming tables
  • 100 slot machines
  • Casino (37,674 square feet of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • 3 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 30 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 850 per person
  • Airport shuttle fee: PHP 1400 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Breakfast is included for children age 5 years and younger

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

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Waterfront Cebu City Hotel & Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 421 out of 1004 reviews" "
Rating 8 - Good. 334 out of 1004 reviews" "
Rating 6 - Okay. 154 out of 1004 reviews" "
Rating 4 - Poor. 48 out of 1004 reviews" "
Rating 2 - Terrible. 47 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jan Jan

Stayed 1 night in Aug 2024

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
I do enjoy and comfortable but only the WiFi I’m having problem after mid second week of my stay there specially at night. Last year we stayed there I was moved 3 times and thank goodness I didn’t encounter that situation anymore except the WiFi. Hopefully next year I’m not gonna encounter that kind of problem.
Stayed 20 nights in Jul 2024

10/10 Excellent

Lily

I like everything at waterfront hotel- staff very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Francis

Stayed 4 nights in Jul 2024

10/10 Excellent

michael

Business traveler, Traveled with family
Liked: Amenities
Lobby is amazing
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stay good
I always have a good time every time I booked the hotel to waterfront. Although there was a lot of changes from the food at the restaurant from before, like the kinds or the different kinds of cheese they have and the other foods. but that was okey. as long as I am comfortable and safe.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lucila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff we're nice. Place is clean. Food is good.
Stayed 1 night in Jul 2024

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in front in charge in the bar should pay attention to their customers. Taking time to ask for additional order. There’s a lot of service staff but they’re not focus on what their doing. Even asking for the bill I asked 2X
Stayed 2 nights in Jul 2024

2/10 Terrible

Rowena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Arnold Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but rooms need to be updated/renovated.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
HVAC makes large thump every few hours. All the shower curtains needs to be replaced. They smell.
Stayed 5 nights in Jun 2024

10/10 Excellent

Joshua

Stayed 2 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Still a great property after all these years. The rooms are still a bit dated but the lobby upgrade looks great. The breakfast was fantastatic.
Stayed 1 night in Jun 2024

10/10 Excellent

Arnold Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the grand old dames of Cebu. Still among the best. Conveniently located across the Cebu I.T. Park where there is a shopping mall and several restaurants and bars. *** The rooms are a bit dated though and a little renovation would be good.
Stayed 3 nights in Jun 2024

2/10 Terrible

Eugene

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) The room condition is very old and toilet condition is very run down. Cleanliness is poor as well. I think really need to renovate and refresh the room. 2) The wireless internet connection is awfully slow. 3) The checking out queue is so slow. There is insufficient front desk staffs to cope with both check in and out guests.
Stayed 4 nights in Jun 2024

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are a bit tired. I wish their AC didn't give a large thump in the middle of the night while sleeping.
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property lobby is nice. Rooms and decor are dated. Beds, if you only get Superior Room, are not comfortable. Deluxe Rooms have better beds. Bathroom has a sewer smell. I initially thought towels smelled but learned it was the shower curtains smells. Didn't look into detail but would not be surprise if it has mildew. Staff around the property, security in front are courteous. Front desk personnel are nice but if this is a 5 star hotel, the "extra" or "going above and beyond" are lacking. But overall, I would say experience is average.
Stayed 1 night in Jun 2024

6/10 Okay

Merlyn D., san diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have always been staying at these hotel before the arrival of NUSTAR casino. Need to upgrade the casino slot games. But most of all, hotel rooms needed some upgrade. Shower rooms too small and tubs (superior room) too high. Not safe..
Stayed 2 nights in Jun 2024

4/10 Poor

Merlyn D., san diego

Traveled with family
Room 321 smells yucky (kulob) but we were so tired to complain for a transfer or even ask for a Lysol spray. From a late ferry departure to a not comfortable room, Everything that day didn’t go well…
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a Hotel Executive Chef for over 30 years. I have opened 13 resorts and other hotels all over the country. I have been to Asia several times and stayed at 5 star resort several times. I am here to tell you that this property is one of the finest hotels I have ever stayed in, HANDS DOWN! From the very moment you get there the experience is exquisite. No wonder it is a 5 star Resort. The staff are wonderful, friendly, knowledgeable and eager to please your every desire. The food is second to none from the daily breakfast buffet in "Saffron" to the open air restaurant Azure to the upscale dining in the Spanish Cuisine AKA to the Japanese restaurant Kalma. Everything I had was delicious and presented well. The rooms are spacious, spotless and extremely comfortable. The grounds are beautiful and the activities are fun, well thought out and exciting right down to the fireworks display on Saturday night. It was my birthday the night I got there with my girlfriend and I was treated like a celebrity. I cannot recommend this hotel more highly. Absolute perfection.
Stayed 12 nights in Jun 2024

4/10 Poor

Ivo

Stayed 1 night in Jun 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good about the Frontline staff! First class the whole way! I was let down however to the lack of water and hot water for extended periods and no desire by the hotel to show interest in any compensation for the lack of hot water.
Stayed 18 nights in May 2024

6/10 Okay

John

* INTERNET WAS HORRIBLE, ALWAYS BUFFERING * except between 2am- 6 am
Stayed 14 nights in May 2024