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Waterfront Cebu City Hotel & Casino

4.0 star property

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Outdoor pool
10 restaurants, breakfast, lunch, dinner served; Chinese cuisine
10 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Ambassador Suite | Living area | 32-inch flat-screen TV with cable channels, TV
Deluxe Room | Minibar, desk, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
1 Salinas Drive Lahug, Cebu City, Cebu, Cebu, 6000
  • Waterfront Cebu City Casino
    ‪2 min walk‬
  • Ayala Center
    ‪17 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, desk, blackout drapes, soundproofing

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, desk, blackout drapes, soundproofing

Junior Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, soundproofing

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, desk, blackout drapes, soundproofing

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ambassador Room

Ambassador Room | Minibar, desk, blackout drapes, soundproofing

Ambassador Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite | Minibar, desk, blackout drapes, soundproofing

Ambassador Suite

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, desk, blackout drapes, soundproofing

Executive Suite

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Waterfront Cebu City Hotel & Casino

4-star hotel in Lahug
10 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Waterfront Cebu City Hotel & Casino offers 561 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CITIGYM. Services include massages. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Waterfront Cebu City Hotel & Casino features an outdoor pool and a health club. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers a casino, a children's pool, and a hot tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Waterfront Cebu City Hotel & Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
Uno - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
Tin Gaw - This restaurant specializes in Chinese cuisine.
Cafe Fortuna - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
La Gondola - This restaurant specializes in Italian cuisine.
Mizu - This restaurant specializes in Japanese cuisine and serves dinner only.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: PHP 850 per person
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Fortuna
  • La Gondola
  • Mizu
  • Tin Gaw
  • Uno

Things to do

  • 10 gaming tables
  • 100 slot machines
  • Casino (37,674 square feet of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Sauna

Accessibility

  • No elevator

More

  • 18 floors
  • 3 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 850 per person
  • Airport shuttle fee: PHP 1400 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Breakfast is included for children age 5 years and younger

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

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Waterfront Cebu City Hotel & Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 421 out of 997 reviews
Rating 8 - Good. 330 out of 997 reviews
Rating 6 - Okay. 145 out of 997 reviews
Rating 4 - Poor. 50 out of 997 reviews
Rating 2 - Terrible. 51 out of 997 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 2 nights in Nov 2024

10/10 Excellent

Ma. Kara Khelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents really enjoyed their stay. Will surely be back soon.
Stayed 1 night in Dec 2024

6/10 Okay

Juliet

Business traveler, Traveled with family
Your wifi connection is very weak.
Stayed 1 night in Dec 2024

2/10 Terrible

Casey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was just a frustrating stay. The hotel was aware towels were missing from the room at check-in. They claimed they would bring them up following our check-in but never did. Also, the phone lines were down and construction was happening on the floor right above us. You just could not be in the room from 8am to 6 pm. I am happy it was only one night and I will never return here.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Hartsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well maintained and is also beautiful.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
INCONSIDERATE POLICY: CONFUSING HOTEL NAMES
Very very bad experience. We made error in booking because two properties were similarly named. With only just minutes from booking, request for cancellation was denied. We really felt we were deceived by the name similarity and no consideration was given.
Stayed 1 night in Dec 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service
Stayed 11 nights in Nov 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great value for the money. We have stayed there many times. The breakfast buffet is first rate.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria, kearny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino was fun.
Stayed 1 night in Nov 2024

10/10 Excellent

Milagros

Stayed 1 night in Aug 2024

10/10 Excellent

PRAKASH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Tuan

Liked: Staff & service
Casino
Stayed 1 night in Aug 2024

10/10 Excellent

Fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

RONALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
w
Stayed 1 night in Nov 2024

6/10 Okay

Karl

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No escalator parking exspensive
Stayed 2 nights in Oct 2024

6/10 Okay

Edwin

Traveled with family
Slow staff and lousy service at times. Hotel was having a convention and did not have adequate transportation for customers at event.
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I've stayed here several times and always loved it.
Stayed 1 night in Oct 2024

6/10 Okay

ROBERT. G

Traveled with family
Liked: Cleanliness, staff & service
Tiny single beds! their fault!
Tiny single beds where given in a supposed room upgrade to deluxe, the room we booked had 2 double beds in it and they said sorry it's not available any longer! we booked and paid for room "well in advance" therefore it was Waterfront staff that were to blame for not fulfilling booked room, I am 5 ft 10 inch and close to 190lbs those single beds are for kids! then they ration us to 2 very small bottles of water per day and charge 90p for 500ml per bottle after that!, all in all "Not" happy with our stay.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

MELINDE, Sterling Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very comfortable in this place!
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price.
Stayed 1 night in Aug 2024

6/10 Okay

Regina

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
the staff & service was great but the room was old.
Stayed 6 nights in Sep 2024

10/10 Excellent

Selvakumar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reunion
CEBU Waterfront Casino Hotel. Reunion Hindu college Colombo Srilanka. Batch 82 Great hotel to stay in Cebu Philippines.
Stayed 1 night in Oct 2024