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Marco Polo Plaza Cebu

4.0 star property

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Photo gallery for Marco Polo Plaza Cebu

One-Bedroom Suite | Premium bedding, minibar, in-room safe, desk
Exterior
Lobby
Poolside bar
One-Bedroom Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle, highchair

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
Cebu Veterans Drive, Nivel Hills, Apas, Cebu City, Cebu, 6000
  • Ayala Center
    ‪6 min drive‬
  • Osmeña Fountain Circle
    ‪6 min drive‬
  • SM City Cebu
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪44 min drive‬

Room options

View all photos for Premier Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Premier Room, Mountain View

  • Mountain view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Mountain View

  • Mountain view
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, Sea View

Premium bedding, minibar, in-room safe, desk

Premier Room, Sea View

  • Sea view
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Sea View

  • Sea view
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite with Sea View

Deluxe Suite with Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Suite with Sea View

  • City view
  • 505.90 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One-Bedroom Suite

  • City view
  • 828.82 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Marco Polo Plaza Cebu

4-star hotel in Lahug
Along with 5 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Weekly housekeeping is available.
Marco Polo Plaza Cebu offers 329 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cebu City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Marco Polo Plaza Cebu provides a sauna and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 11356 square feet (1055 square meters) include conference space. This eco-certified hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary uncovered self parking is available on site.

Marco Polo Plaza Cebu has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Cafe Marco - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
BLU Bar & Grill - Onsite fine-dining restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
El Viento - This restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Hai Shin Lou - This restaurant specializes in Chinese cuisine. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,280 for adults and PHP 691 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • BLU Bar & Grill
  • Cafe Marco
  • El Viento
  • Hai Shin Lou
  • Lobby Lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,356 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Hospital bed
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1280 for adults and PHP 691 for children
  • Airport shuttle fee: PHP 3000 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Marco Polo Cebu Plaza
Marco Polo Hotel Cebu Plaza
Marco Polo Plaza Cebu
Marco Polo Plaza Cebu Island/Cebu City
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Cebu Island/Cebu City
co Polo Plaza Cebu Cebu Cebu
Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Cebu City
Marco Polo Plaza Cebu Hotel Cebu City

Marco Polo Plaza Cebu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 999 reviews
Rating 8 - Good. 295 out of 999 reviews
Rating 6 - Okay. 80 out of 999 reviews
Rating 4 - Poor. 17 out of 999 reviews
Rating 2 - Terrible. 10 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Romulo

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
Staff at front desk was not very accommodating when I complained of the room and linen are smelly. Have to wait for manager to approve request to change room.
Stayed 10 nights in Jan 2025

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Luv d staff/restaurants /efficiency
Stayed 5 nights in Feb 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The fruits that were in the room were spoiled already. The toilet seat was broken.
Stayed 1 night in Jan 2025

10/10 Excellent

Nia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel but difficult location

Staff were friendly and attentive. Always opening door for us and helping with luggage. Helped us to check in early since we arrived earlier then anticipated. Great view of the city and rooms were clean, spacious, and modern. The lobby was decorated beautifully for Christmas and had beautiful photogenic areas. It was helpful there was atm in lobby. Only complaint was that the hotel was extremely far up the hill and faraway from many areas of city so we got stuck in traffic often. Would stay again just plan to have car or arrange rides ahead of time since no one wanted to pick us up with Grab app since hotel was so isolated from everything. Room was affordable and enough space for the family.
Stayed 3 nights in Dec 2024

10/10 Excellent

Billy

Stayed 2 nights in Jan 2025

10/10 Excellent

Lynlie

Great place
Stayed 4 nights in Jan 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cebu Sinulog

Wonderful location Great Lounge Staff just very accommodating Will be back in March
Stayed 4 nights in Jan 2025

10/10 Excellent

Marie, Hachioji Shi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is old hotel but amazing the water pressure of the shower, i really like.. The pool also the best💖 But the front desk staff, sorry to say not Good for me
Stayed 4 nights in Jan 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place is antiquated needs refurbishment.The towels were disgusting,too fray.However customer service was impeccable.
Stayed 2 nights in Jan 2025

8/10 Good

Fernando

Stayed 4 nights in Jan 2025

8/10 Good

June Earl

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Winston

Traveled with partner
Liked: Staff & service, amenities
Bathroom need to provide bidet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient if driving , near to TOPS , temple of Leah, & other famous cebu spots. Away from traffic congested areas
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly and helpful staff.👏
Stayed 2 nights in Jan 2025

10/10 Excellent

Khalifah, salwa

Stayed 1 night in Sep 2024

6/10 Okay

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service and entrance!

Staff were amazing- lovely and friendly! We were advised that the restaurant could do a halal meal for us. We planned to eat the next night and were really looking forward to it, but we were then told that no, this could not be done. Very disappointing. The bathroom could've had a better clean but the service and the amazing entrance make up for everything
Stayed 2 nights in Jan 2025

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. All of the buffets (morning, lunch, and dinner) are excellent. Although slightly overpriced, the quality of the food justifies the price, I don't know of higher quality food in Cebu. I was however disappointed that there was no available business center where guests could utilize a computer. I had one hour of office work to do, and they had no resources to assist me. You would think that for the millions invested, that having a small business center with a couple of desktop computers would be a simple and inexpensive addition to help out their guests. I think they should also review their laundry service pricing, as it is quite expensive. We took our laundry across the street to the Sunrise Laundry service, and they washed, dried, and folded two full loads of laundry, with same day "rush" service for only Php600.
Stayed 3 nights in Dec 2024

10/10 Excellent

Desiree, SIMI VALLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a hill, overlooking the city, this Grand Dame of Cebu hotels retains its majestic presence. Christmas was magical with all decor,music,Yuletide pastries at the lobby. Noticed are evidence of upgrade needs and repairs to keep up with its image.
Stayed 3 nights in Dec 2024

8/10 Good

Cyara

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Great experience
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria Lurline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good night stay at this hotel. I HIGHLY RECOMMEND it for those who wanted to sleep and rest from a very long trip from overseas. Clean rooms and newly renovated. A hotel with the best buffet restaurant in cebu city.
Stayed 1 night in Nov 2024