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Citadines Cebu City

4.0 star property

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Photo gallery for Citadines Cebu City

Pool
32-inch LCD TV with cable channels, TV
Fridge, microwave, stovetop, coffee/tea maker
Lobby
Executive Studio, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
Baseline Center Juana Osmena Street, Cebu City
  • Osmeña Fountain Circle
    ‪5 min walk‬
  • Ayala Center
    ‪2 min drive‬
  • Waterfront Cebu City Casino
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Studio

1 bedroom, down comforters, in-room safe, desk

Executive Studio

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Executive Studio, 2 Twin Beds

  • 364 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

1 bedroom, down comforters, in-room safe, desk

Executive Room, 1 Bedroom

  • 514 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Bedroom

32-inch LCD TV with cable channels, TV

Premier Room, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Premier Room, 2 Bedrooms

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier One Bedroom Apartment

Interior

Premier One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom Executive Room

Living area | 32-inch LCD TV with cable channels, TV

One-Bedroom Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Studio

1 bedroom, down comforters, in-room safe, desk

Executive Twin Studio

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Queen Studio

1 bedroom, down comforters, in-room safe, desk

Executive Queen Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Premier

1 bedroom, down comforters, in-room safe, desk

Two Bedroom Premier

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Holiday Inn Cebu City by IHG

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (620)
$87 nightly
The price is $87 total
includes taxes & fees
Holiday Inn Cebu City by IHG

About this property

Citadines Cebu City

4-star aparthotel in Capitol Site
Along with a restaurant, this smoke-free aparthotel has a fitness center and a business center. WiFi in public areas is free. Other amenities include a children's pool, concierge services, and laundry facilities. Each apartment provides an LCD TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Thoughtful touches include a pillow menu and slippers, and also available are a coffee/tea maker and an electric kettle.
Citadines Cebu City offers 180 accommodations with safes and coffee/tea makers. Beds feature down comforters. A pillow menu is available. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards.

Recreational amenities at the aparthotel include a fitness center and a children's pool.
Citadines Cebu City features a fitness center and a children's pool. The aparthotel offers a restaurant. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly aparthotel also offers concierge services, laundry facilities, and a convenience store. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Citadines Cebu City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Children aged 6 and younger eat free breakfast.
ABACA DINING - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Filipino

Property amenities

Pool/Spa

  • Pool loungers

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free crib

Restaurants on site

  • ABACA DINING

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 799 for adults and PHP 399.50 for children
  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Rollaway/extra bed: PHP 2,300 per night

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: PHP 1,500 per pet per day
  • Pets allowed in specific rooms
  • Deposit: PHP 1,000 per day

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 180 units
  • Banquet hall
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PHP 1500 per pet (varies based on length of stay), plus a deposit of PHP 1000 per day
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for PHP 2300 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 799 for adults and PHP 399.5 for children
  • Airport shuttle fee: PHP 1720 per vehicle (one-way, maximum occupancy 2)
  • Pet deposit: PHP 1000 per day
  • Pet fee: PHP 1500 per pet (varies based on length of stay)
  • Rollaway bed fee: PHP 2300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citadines Cebu City Cebu City
Citadines Cebu City Aparthotel
Citadines Cebu City Aparthotel Cebu City

Citadines Cebu City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 369 out of 498 reviews
Rating 8 - Good. 88 out of 498 reviews
Rating 6 - Okay. 22 out of 498 reviews
Rating 4 - Poor. 11 out of 498 reviews
Rating 2 - Terrible. 8 out of 498 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice size rooms. Will stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Elevator malfunction with my card
Stayed 2 nights in Mar 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was, by far, the best hotel we have stayed in for many years! The breakfast buffet was over the top! I actually view this place as an amazing breakfast with complimentary hotel! The entire place was run very well. I can't say enough about the obvious attention to detail and service here. The room was amazing, staff were amazing, pool was fabulous on the 9th floor - I highly recommend this place as I would stay nowhere else in Cebu - I meant that very sincerely!
Stayed 3 nights in Feb 2025

8/10 Good

Rina

Liked: Cleanliness, room comfort

Pleasant stay

This property is 6 years old and well maintained. Rooms are on the small side (we had a 1 BR suite), felt tight. Slippers are provided but very flimsy, no bathrobes. Kitchenette has all required items for 2 guests. Buffet breakfast was ok (Seda has better selection). We asked for latte and there was a surcharge! We did have a take away breakfast prepared for an early excursion and it was the best packed breakfast I've had!
Stayed 4 nights in Feb 2025

10/10 Excellent

Gabrielle

Traveled with group
Liked: Cleanliness, room comfort
The bed was very small and wasn’t too comfortable, it was leaning on one side. Otherwise everything was perfect.
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!!
Stayed 5 nights in Feb 2025

8/10 Good

James, APO AP

Traveled with partner
Liked: Property conditions & facilities
Kitchen sink linked all over the floor, more than once. The TV in the bedroom had no sound.The wifi would drop off occasionally. If you have issues with your room you may not be able to reach the front desk. Breakfast was decent except for roaches crawling around on the pastries. There are plenty dining options and a grocery in the same complex as the Hotel.
Stayed 3 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, room comfort
The hotel was very clean with a very polite and helpful staff. It would have been nice if the hotel was closer to a shopping mall and if the hot tub was heated. Other than that, it was a great stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert Willard Brown, melbourne

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean and safe. Staff is very friendly and helpful. I love it!!
Stayed 10 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
I like everything about this property - it’s exceeded expectations. Comfy room, great breakfast and lovely staff. Shoutout to Norman the host at breakfast for being so friendly :). Miss him ❤️
Stayed 4 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff always!!
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
To see a person urinating on the side walk 2 block from hotel I was living in, was a bit disturbing to me. I also don’t like roaches. I saw 1 in my room 1 in the restaurant while having breakfast and several in the hotels restaurants restroom. Otherwise, the hotel staff and restaurant staff was very accommodating and polite. As far as transportation, it was a bit confusing. Was interested in using hotel’s transportation to airport. No one seem to know how I should book hotel transportation to airport. Ended up taking a cab.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jan

Liked: Cleanliness, room comfort

Comfortable stay

Very nice hotel with friendly and professional staff. Very good buffet breakfast was included. Our room was large with a small kitchenette, refrigitator and a washer/ dryer. There is a small gym and swiming pool. There is a limited number of restaurants in the complex.
Stayed 2 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very nice facility and we had no problems at all. I would recommend the breakfast deal.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Theresa

Traveled with family
Liked: Cleanliness, room comfort

CebuHappy

Amazing property in the city. Staff so warm,friendly,helpful. The breakfast buffet is wonderful. The incredible beautiful infinity pool was my favorite activity at the end of the day.
Stayed 3 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelly, HUNTSVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Cebu, staff was very friendly and the breakfast buffet was great in the morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Imelda Aimee

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay , I be back
Stayed 1 night in Jan 2025

8/10 Good

Mario Gonzalo

Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan, Kodiak

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Tons of reliable security. Great staff. If you're staying in the heart of Cebu city, this is a great place.
Stayed 4 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff always!!
Stayed 3 nights in Jan 2025

10/10 Excellent

James Maurice

Liked: Cleanliness, room comfort

The best option in cebu

Great staff nice pool comfortable bed excellent breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities
EXCELLENT!!!!! more than a 5 star hotel! Love it ! I have to mention their Customer Service is super amazing !!!!