Grand Hotel Montabo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Montabo

Outdoor pool
Suite | Living area | 32-inch flat-screen TV with digital channels, TV
Standard Room, 1 King Bed, Balcony | Balcony view
Reception
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Chemin Hilaire Route De Montabo, Cayenne, 97300
  • Montjoly Beach
    1 min walk
  • Fort Diamant
    4 min drive
  • Place Victor Schoelcher Market
    4 min drive
  • Cayenne (CAY-Cayenne - Félix Eboué)
    30 min drive

Room options

Standard Room

  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (PMR)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Grand Hotel Montabo

4-star hotel in Montabo
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center. Housekeeping is available on request.
Grand Hotel Montabo offers 102 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Hotel Montabo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This beach hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Grand Hotel Montabo is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Grand Hotel Montabo has a restaurant on site.
Room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from March 25 2024 to December 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Cayenne
Novotel Hotel Cayenne
Grand Hotel Montabo Cayenne
Grand Hotel Montabo
Grand Montabo Cayenne
Grand Montabo
Cayenne Novotel
Grand Hotel Montabo Hotel
Grand Hotel Montabo Cayenne
Grand Hotel Montabo Hotel Cayenne

Grand Hotel Montabo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 170 reviews" "
Rating 8 - Good. 72 out of 170 reviews" "
Rating 6 - Okay. 40 out of 170 reviews" "
Rating 4 - Poor. 19 out of 170 reviews" "
Rating 2 - Terrible. 8 out of 170 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

maurice

Business traveler
Disliked: Amenities, property conditions & facilities
Property in poor condition. Need to be upgraded
Stayed 3 nights in Jun 2024

6/10 Okay

ABDIKARIM

Stayed 1 night in Dec 2023

6/10 Okay

Prabhjot

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is under construction, which sums up the experience. Water was dripping in the hall way and in the toilet in my room. Had to ask for towels to be provided in room on day 1. No cleaning of room took place on at least one day. Staff were friendly and helpful, which was the saving grace.
Stayed 4 nights in Nov 2023

10/10 Excellent

DABOR, Miami

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2023

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a 4*
It could be a nice hotel, but first internet was very bad, slow and unstable, then the sink drain of my bathroom was not working and finally the bed was noisy and not confortable
Stayed 1 night in May 2018

8/10 Good

Maria Vanessa

Disliked: Staff & service, room comfort
Well located better for family than business trips
Hotel is well located. Rooms are humid and their smells also reflects French Guyane’s humidity. Overall ok hotel for price. Breakfast is ok.

6/10 Okay

Kimani

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The only reasonable hotel.
Cayenne does not boast any good hotels. Montabo, former Novotel, is probably the best available one. Is it also the only hotel situated next to the beach. Staff are friendly, facility is pleasant. Food is good.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Disliked: Room comfort
Hotel room old
Hotels rooms smel old and the hotel needs a paint job outside

6/10 Okay

Verified traveler

Liked: Room comfort
It was OK have not stayed at other hotels in this country to compare it too. If you compare it to the standard US hotel it is a couple of standard deviations off the norm. Nothing wrong per se just setting the grounds because I need to add more words.

8/10 Good

Gregory, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Bad INTERNET
It is a great hotel, but e internet connection is extremely bad, so not good for business or to stay in touch with friends and family

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

8/10 Good

Jonna, Suriname

Liked: Cleanliness, property conditions & facilities, room comfort
One day at the time
when we checked in at 3 in the morning we had a most friendly host. Mr. Allan Toussaint, as they expected us much later, he offered us a room to sleep, although the room wasn't cleaned yet. the day receptionists were not friendly at all, we even thought they were quite impolite. I did expect a little more of the breakfast served (for the price paid)

8/10 Good

NATH, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to stay
I was there for 3 day and I enjoy it , food , fitness , pool , staff , internet , very good to stay in

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had no car and found the hotel far from the center of Cayenne. There is a beach close to the hotel that is not fantastic... The food and the service are very good. Overall, a good address for people with a vehicle because taxis are very expensive and dificult to find. Some taxis drivers are incompetent and are trying to take advantage of tourists.

8/10 Good

Captain, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Novotel French Guiana

2/10 Terrible

Odile

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

JOHAN

Stayed 1 night in Jul 2024

10/10 Excellent

Dominique

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

6/10 Okay

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avis favorable
Séjour d’un week-end satisfait, hormis le fait que nous n’ayons pas pu régler la climatisation.
Stayed 1 night in Jul 2024

6/10 Okay

Laurent

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Business traveler
Disliked: Property conditions & facilities
moyen
Hôtel vieillissant, le service n'est pas à la hauteur
Stayed 4 nights in Jun 2024