3-star Catemaco hotel close to Los Tuxtlas Biosphere Reserve
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a beach bar, a poolside bar, and a coffee shop/cafe are onsite.
Hotel Prashanti offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Rooms open to furnished balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. Event facilities measuring 431 square feet (40 square meters) include conference space. For a surcharge, the property provides an airport shuttle (available on request) and a beach shuttle. This Catemaco hotel also offers an outdoor pool, a terrace, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Prashanti has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.
Luna Turquesa restaurante - Overlooking the garden, this family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Luna Turquesa bar - Onsite bar. Open daily.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free offsite parking
Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
Beach shuttle (surcharge)
Free self parking on site
Limited onsite parking
Food and drink
Daily continental breakfast available 9:00 AM to noon for a fee: MXN 120 for adults and MXN 80 for children
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Restaurants on site
Luna Turquesa bar
Luna Turquesa restaurante
Things to do
Fishing
Kayaking
Outdoor pool
Rowing/canoeing
Family friendly
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
Guidebooks
Limited-hour front desk
Guest services
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
431 square feet of conference space
Meeting room
Outdoors
Barbecue grill
Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On a lake
Picnic area
Pool loungers
Pool umbrellas
Terrace
Spa
Sauna
Accessibility
No elevator
More
2 floors
Built in 2001
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Limited room service
More
Access via exterior corridors
Air conditioning
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of MXN 250.00 per pet, per day, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available
Important information
Optional extras
Fee for continental breakfast: approximately MXN 120 for adults and MXN 80 for children
Airport shuttle fee: MXN 2500 per vehicle (one-way)
Airport shuttle fee per child: MXN 800 (one-way), (from 8 to 12 years old)
Pet deposit: MXN 500 per stay
Pet fee: MXN 250.00 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Pool access available from 8:30 AM to 6:30 PM
Parking height restrictions apply
Property is also known as
Hotel Prashanti
Hotel Prashanti Catemaco
Prashanti Catemaco
Hotel Prashanti Tebanca Catemaco
Hotel Prashanti Hotel
Hotel Prashanti Catemaco
Hotel Prashanti Hotel Catemaco
Hotel Prashanti Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This place has an spectacular view of the lake. Perfect for a relaxing getaway where you can reconnect with Mother Nature.
Owners take care and pride of their property. They do an amazing job to keep this place.
We loved the outdoor seating, thank you Octavio and Maye for your delicious food.
Enmedio de la naturaleza con comodidades de la ciudad excelente trato
lizglez
Stayed 1 night in Mar 2019
6/10 Okay
Verified traveler
Feb 17, 2016
Liked: Staff & service
Hotel para irse a relajar
El hotel es una buena opción si lo que buscas es irte a relajar, la comodidad en las habitaciones es normal pero no esperen expectativas tan altas.
Su personal es muy amable y bastante servicial.
Verified traveler
6/10 Okay
ALVARO, Tlalnepantla, Estado de mexico
Nov 17, 2015
Disliked: Cleanliness, staff & service
UN LUGAR MAGICO PERO DESANTENDIDO
La zona es muy buena pero el hotel estaba polvoso,sin ningun servicio, no habia personal atendiendolo, todo esta lejos por lo que es son importantes los servicios internos de los cuales no habia nada, RESTAURANT, CAFETERIA, RECAMARERAS, TEMASCAL, TELEFONO, WIFI, ETC.
Cuando llegué al hotel, me dijeron que no tenía ninguna reservación, fueron groseros y en ese momento llamé por teléfono a "Atención a clientes" de Hoteles.com, mismos que no pudieron ayudarme y me dijeron que turnarían mi problema a otro departamento. Estoy sumamente molesta y espero que me hagan el reembolso completo de lo que ya se me cobró por un servicio que no recibí. Además, el hotel no es tal cual se anuncia en la página de Hoteles.com: no se ubica en Catemaco, sino en otra comunidad y se encuentra en pésimas condiciones, viejo y sucio. Espero pronto una respuesta de su parte y me digan cuándo realizarán el reembolso a mi tarjeta de crédito.