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Palace Catania | UNA Esperienze

4.0 star property

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Photo gallery for Palace Catania | UNA Esperienze

Terrace/patio
Creator video
Meeting facility
Lunch, dinner served; Mediterranean cuisine, alfresco dining
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly

Explore the area

Map
Via Etnea 218, Catania, CT, 95131
  • Massimo Bellini Theater
    ‪8 min walk‬
  • Catania Cathedral
    ‪10 min walk‬
  • Ursino Castle
    ‪15 min walk‬
  • Catania (CTA-Fontanarossa)
    ‪7 min drive‬

Room options

View all photos for Premium Double Room, City View

1 bedroom, premium bedding, down comforters, in-room safe

Premium Double Room, City View

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Premium Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium Room, 1 Double Bed with Sofa bed | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 1 Double Bed with Sofa bed

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, City View

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Double Bed, City View

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, down comforters, in-room safe

Superior Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Property entrance

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The price is $264 total
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About this property

Palace Catania | UNA Esperienze

4-star Catania hotel, connected to a rail/subway station in Catania City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Palace Catania | UNA Esperienze offers 94 accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Catania hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 8 meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This Catania hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Palace Catania | UNA Esperienze is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Etnea Roof Bar Restaurant - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Una Ristorante & Caffè - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 25 per day)
  • Valet parking on site (EUR 22 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Etnea Roof Bar Restaurant
  • Una Ristorante & Caffè

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Terrace

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1900
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 50 per person (roundtrip)
  • Airport shuttle fee per child: EUR 50 (roundtrip), (from 5 to 18 years old)
  • Self parking fee: EUR 25 per day
  • Valet parking fee: EUR 22 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT087015A1YTK3HEIZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Una Palace
Una Hotel Palace
Una Hotel Palace Catania
Una Palace
Una Palace Catania
Una Palace Hotel
Una Hotel Catania
UNA Hotel Palace Catania, Sicily
UNA Hotel Palace Catania Sicily
Palace Catania UNA Esperienze Hotel
Palace UNA Esperienze Hotel
Palace Catania UNA Esperienze
Palace UNA Esperienze

Palace Catania | UNA Esperienze Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Balsubramanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall service was great. Will recommend to anyone visiting Catania.,staff was friendly and helpful .
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with partner
Helpful staff, conveniently and centrally located
Stayed 5 nights in Mar 2025

10/10 Excellent

Ivelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. Rita did an absolutely outstanding job at check-in. She was extremely welcoming and spent extra time recommending dining options in the area. The room was clean and spacious. The view - amazing. The location couldn't be more perfect - it's right on the main pedestrian street with easy access to everything. All the staff were courteous and pleasant. If I ever come back to Catania, I would stay here again.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rita is a very valuable employee. She was extremely helpful in so many ways. The hotel is beautiful and I would definitely recommend it to anyone. Thank you Rita
Stayed 2 nights in Mar 2025

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Kathy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Beautiful property, but our experience with the hotel’s concierge ruined a valuable day of travel. We like to book our excursions through the hotel to ensure that the vendor has been well-vetted. We booked a full day tour (with the concierge) starting at 8 am (we had a very tight travel day and had to start early) However the tour guide never showed. The concierge arranged a substitute (showing up 2 hours later), but failed to clarify the terms of the excursion: the guide brought us back to the hotel having taken us to just one of the two promised destinations. We ended up losing 4 hours of touring time just waiting for tour guides. In the end, we had to book a private transfer back to Palermo instead of taking the train (costing us close ti $300 extra dollars). All of the issues trace back to the poor service provided by this hotel’s concierge team. The hotel is beautiful, the location, perfect and the rooftop restaurant is exceptional. The concierge service just ruined a full day of our trip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Glen

Stayed 1 night in Feb 2025

10/10 Excellent

Maria dolores

Liked: Cleanliness, property conditions & facilities, room comfort

Best hotel in Catania

Amazing staff and a great stay! Was not the first time and will not be the last!
Stayed 1 night in Jan 2025

10/10 Excellent

Jin

Stayed 1 night in Jan 2025

6/10 Okay

Pierluigi, Jupiter

Liked: Cleanliness
Did not like my room in 2 floors.
Stayed 3 nights in Jan 2025

10/10 Excellent

kathryn

Stayed 2 nights in Jan 2025

10/10 Excellent

John, FPO

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean hotel with pleasant staff. Easy valet parking and beautiful rooftop bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Iddo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

We were wonderfully welcomed by Rita who gave us detailed information about the city and its highlights. Our room was spacious and comfortable. We enjoyed a tasty dinner in the rooftop restaurant with great views of the city and Mount Etna. We liked the breakfast buffet.
Stayed 1 night in Jan 2025

4/10 Poor

SHAPLEY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in dire need of remodelling, some of the areas are shabby. There are few public spaces and the dining options are very limited. The staff in the breakfast area and front desk were friendly and worked hard. Catania was once an attractive city. Neglect, graffiti and litter are my main memory. Easy access to Mt Etna, and numerous attractive surrounding areas are the only reason to stay there.
Stayed 6 nights in Dec 2024

8/10 Good

Jose A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great location, expected better customer service

We arrived at the hotel and realized there’s no AC in the rooms (there is but not for cold only heater), we also booked the hotel in part because we saw it has a roof top restaurant with great views and then found out we were not allowed because of a private event, the manager was helpful but very dry and short on words. Hotel is greatly located and in great condition, breakfast buffet is nice and rooms are very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 4 nights in Dec 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very comfortable rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

claudia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Karin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
It was centrally located and the rooftop was great for drinks/dinner the first night upon arrival. The rooftop has a great view of the city. We had drinks there several times during our stay. The breakfast was very good. One in our group needed dairy free/vegan. They were better than most places, and there was a section identified on the menu, but she thought the options were limited. Overall, a very good experience!
Stayed 2 nights in Oct 2024

8/10 Good

Echo, Macau SAR

Liked: Cleanliness, staff & service, property conditions & facilities
Very center location.
Stayed 1 night in Oct 2024

10/10 Excellent

Talinn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024