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OCIO Territorial Hotel

3.5 star property

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Photo gallery for OCIO Territorial Hotel

Porch
Lobby sitting area
Superior Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View | View from room
Fireplace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Huenuco s/n Peninsula de Rilan, Castro, Los Lagos, 5700000
  • Tongoy Beach
    ‪15 min drive‬
  • Yutuy Beach
    ‪20 min drive‬
  • Yumbel Peasant Fair
    ‪29 min drive‬
  • Dalcahue (MHC-Mocopulli)
    ‪55 min drive‬

Room options

View all photos for Standard Suite, 1 Bedroom, Ensuite, Sea View

Premium bedding, Select Comfort beds, in-room safe

Standard Suite, 1 Bedroom, Ensuite, Sea View

  • 322 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, 1 Bedroom, Terrace, Sea View

Standard Suite, 1 Bedroom, Terrace, Sea View | Premium bedding, Select Comfort beds, in-room safe

Standard Suite, 1 Bedroom, Terrace, Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Cottage, 4 Bedrooms, Sea View, Ground Floor

Family Cottage, 4 Bedrooms, Sea View, Ground Floor | Premium bedding, Select Comfort beds, in-room safe

Family Cottage, 4 Bedrooms, Sea View, Ground Floor

  • 1830 sq ft
  • Sea view
  • Sleeps 11
  • 3 Queen Beds, 1 Twin Sofa Bed, 1 Twin Bed and 2 Twin Trundle Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View

Superior Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View | Premium bedding, Select Comfort beds, in-room safe

Superior Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View

  • 699 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

Exterior

Parque Quilquico

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, (43)
The price is $225
per night
$225 total
includes taxes & fees
Feb 22 - Feb 23
Parque Quilquico

About this property

OCIO Territorial Hotel

3.5-star Castro hotel close to Tongoy Beach
At OCIO Territorial Hotel, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
OCIO Territorial Hotel offers 15 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a hot tub, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, OCIO Territorial Hotel features a hot tub and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, a meeting room, and limo/town car service. Event facilities measuring 969 square feet (90 square meters) include a conference center. This beach hotel also offers spa services, a library, and a terrace. Guests can use the health club at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a cruise ship terminal shuttle. Complimentary self parking is available on site.

OCIO Territorial Hotel has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
OCIO Territorial Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Library
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (969 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 135 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Centro de Ocio
Centro de Ocio Castro
OCIO Territorial Hotel Castro
Centro de Ocio Hotel Castro
Noi Centro De Ocio Castro, Chile - Isla Chiloe
Hotel Centro Ocio Chiloé Castro
Hotel Centro Ocio Chiloé
Centro Ocio Chiloé Castro
Centro Ocio Chiloé
OCIO Territorial Castro
OCIO Territorial
OCIO Territorial Hotel Castro Chile - Isla Chiloe
Hotel Centro de Ocio Chiloé
OCIO Territorial Hotel Hotel
OCIO Territorial Hotel Castro
OCIO Territorial Hotel Hotel Castro

OCIO Territorial Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and peaceful
Very natural setting. Calm and peaceful. The hot tub was wonderful! The guide, Maggie, did a great job explaining everywhere we should go and booking us reservations. She really knows the island well!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, staff excellent ‘
Great place... views, the staff was super friendly they wait for us late night! Spectacular room and bath. Super clean.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable - but expensive
A delightful eco-friendly hotel perched on a hill overlooking a fjord and the city of Castro. Excellent food, and service. The view from every room is outstanding. You must have a car to stay here and it is a long drive to Castro, making it difficult to come and go for evening dinners. You can take a boat from the hotel to Castro ($60 US) and return in a taxi ($20 US) which we did one evening but it is an expensive undertaking. Dinners at the hotel are excellent but very expensive as well. The hotel has a spa (which we did not use) but there are few walking trails on the property so most of a guest's activities are through daily excursions. Castro and the surrounding area is fun to explore and there is lots to do.
Stayed 2 nights in Mar 2018

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly chic, peaceful and great service hotel!
The hotel and their surroundings are truly exceptional, we had a great stay and really enjoyed our bedroom (which was a standard suite). The room had a great view, immersed in the nature of the hotel, the room is also very spacious! We also enjoyed a hot tub which was heated the old way with wood, very nice. The hotel has some short trails which are also nice to take small walks, you can see some sheep very close by, which is very cute and also, they have their own orchard where they grow organic veggies. We had a great time in the hotel, and decided to enjoy it more than we normally do (we tend to stay in hotels, just to get out of bed early and start exploring the area), because we really think it was worth it!
Stayed 1 night in Jan 2018

10/10 Excellent

Thomas, Puerto Montt, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful architecture in bucolic setting!
Check-in was flawless. We had texted ahead to ask that hot tub be ready and they confirmed promptly. At check-in we mentioned that this vacation was to celebrate our wedding anniversary. When we came up from the hot tub, we found in the room a bottle of champagne on ice with two glasses, complements of the hotel. The architecture of the hotel includes traditional elements of southern Chile and lots of glass to take advantage of the spectacular views across the bay to the city of Castro. Dinner and wines were superb and reasonably priced. The staff well trained and very attentive. We will be back!
Stayed 1 night in Nov 2017

10/10 Excellent

sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We stayed with my family 3 nights. The place is wonderful!! From the beginning to the end the staff maid our stay fantastic, worried about every detail. We stayed in the Lodge; a great house. For anyone staying in th Catro area, I'll recommend to stay in this great hotel.

10/10 Excellent

Richard/Glenda, Marin County, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View
We loved staying here! As we drove away at the end of our stay, we were making plans to come back for a family trip. The view from the dining room was spectacular and the food was unbelievably good. The room was very comfortable and we enjoyed the natural, local items such as wool blanket and a collection of woolen dolls on display on the way to our room. Since the hotel is down a long dirt road, we were worried about having to drive "into town" to get dinner in case we did not like the food. Actually, at dinner, there is a "prix fix" menu which changes daily along the regular menu (you can order from both menus if you'd like). Turns out the food was so good and affordable that we had all our breakfasts and dinners at the hotel. The dining room has a spectacular view. While there, I had a cold and so they made me tea with lemon/ginger/honey at our request and put it in a pot to bring back to our room-I appreciated the care and concern. Even though the hotel is not in the city of Castro, it is close to everything-the market in Dalcahue on Sundays and a famous café. I recommend following the map they will send you to get to the hotel using the southern (not the northern approach) approach to Dalcahue (W-55) off of Ruta 5 and then turning right at Rilan. If you do this, you will see all the signs they put on the road to get the hotel. We had a GPS which "gave up" once we got off the road-doesn't matter since the map and signs were super helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente stay and wonderful view.
Centro de Ocio is on a hill overlooking Castro and the fiord below, a beautiful vista from all the rooms and the lodge. The lodge/restaurant serves good meals and the staff is helpful and responsive. It's a great location away from the city but close enough to access both Castro and the national park with ease.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel, total escape from everything
great hotel, helpful staff, good food, beautiful views, trails to walk

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vale la pena
la ubicación y el servicio fuera de serie. Restauran siempre con algo diferente y todo muy rico. sólo mejorar privacidad del baño
Stayed 3 nights in Jan 2022

10/10 Excellent

FRANCISCO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Michelle, Carretera Austral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor
Hotel excelente, personal muy amable y preocupado en todo momento, comida buena en su restaurante.
Stayed 4 nights in Oct 2018

6/10 Okay

pedro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación. Ideal para descansar y disfrutar del paisaje de Chiloé

8/10 Good

Christian, Puerto Montt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho ocio.
En general muy bien , extrañe que no se ofrecieran actividades recreativas, paseos etc. El nombre lo dice, mucho ocio.....