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Enjoy Chiloé

4.5 star property

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Photo gallery for Enjoy Chiloé

Lobby
Hot tub
Interior
View from property
In-room safe, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
Ruta 5 Sur, 2053, Castro, Los Lagos, 5700000
  • Museo Regional de Castro
    ‪2 min drive‬
  • Church of Castro
    ‪3 min drive‬
  • Plaza de Armas
    ‪3 min drive‬
  • Dalcahue (MHC-Mocopulli)
    ‪32 min drive‬

Room options

View all photos for Standard Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Room, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio

Junior Studio | In-room safe, desk, free WiFi, bed sheets

Junior Studio

  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Superior Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Room

Presidential Room | In-room safe, desk, free WiFi, bed sheets

Presidential Room

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, Non Smoking

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio | In-room safe, desk, free WiFi, bed sheets

Studio

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Parque Quilquico

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, (43)
The price is $225
per night
$225 total
includes taxes & fees
Mar 3 - Mar 4
Parque Quilquico

About this property

Enjoy Chiloé

4.5-star Castro hotel with casino
A full-service spa, a casino, and an indoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a nightclub, and a bar/lounge.
Enjoy Chiloé offers 72 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Castro hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and portable fans. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Enjoy Chiloé features a full-service spa and an indoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4.5-star property. This luxury hotel also offers a casino, a nightclub, and a terrace. Complimentary uncovered self parking is available on site.

Enjoy Chiloé is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
LA BARQUERA - This restaurant specializes in Argentinean cuisine.
SOE - This bar specializes in international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA BARQUERA
  • SOE

Things to do

  • 18 gaming tables
  • Casino
  • Full-service spa
  • Indoor pool
  • Nightclub

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Guests under 10 years old are not allowed in the spa

Property is also known as

Enjoy Chiloé
Enjoy Chiloé Castro
Enjoy Chiloé Hotel
Enjoy Chiloé Hotel Castro
Enjoy Chiloe Hotel De La Isla Castro, Chile - Isla Chiloe
Enjoy Chiloé Hotel
Enjoy Chiloé Castro
Enjoy Chiloé Hotel Castro

Enjoy Chiloé Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 148 out of 277 reviews
Rating 8 - Good. 73 out of 277 reviews
Rating 6 - Okay. 25 out of 277 reviews
Rating 4 - Poor. 13 out of 277 reviews
Rating 2 - Terrible. 18 out of 277 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Booked a suite and they upgraded us no extra charge. We asked to stay another night - to which they happily let us and we stayed in our upgraded suite. Amazing pool.. amazing hot tub. If we are ever back in Chile we will come here again. 10/10. Breakfast was amazing. View was amazing. Great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Pedro, BROOKLYN, NY

Stayed 1 night in Jun 2024

8/10 Good

Michele

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Maybe i came off season, little or no staff, installations looked worn. Not a place where you feel welcome.
Stayed 1 night in Apr 2023

10/10 Excellent

Gaston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views from the hot tub!
Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay.
Stayed 1 night in Mar 2023

8/10 Good

FERNANDO, NEW YORK

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good.
Stayed 3 nights in Mar 2023

6/10 Okay

Raquel, SANTIAGO CHILE

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I loved the view I hate de bad condition of the property. The hotel is in a bad condition and requires an adequate maintenance
Stayed 4 nights in Feb 2023

8/10 Good

Hanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing view, great food, friendly staff. Unfortunately the path to the grounds below the hotel was in disrepair and not accessible, and a few things seemed like they hadn't been updated or repaired recently. Overall a great experience, but a bit rough around the edges.

10/10 Excellent

Taner, Fayetteville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels in that area. Very friendly staff. There was a construction going on upstairs and they started working on 7.10AM , that was the only negative thing for this hotel!

4/10 Poor

Felipe

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Isidora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, amazing view, people very helpful. We loved the room, the fact that it had two bathrooms was cool, And the bath was looking through the window. Because of covid the mini bar didn’t had supplies, just one little bottle of water, and the breakfast was a menu breakfast with not many options. That one was the bad thing of our stay.
Stayed 1 night in Mar 2021

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, excellent location
This modern hotel shares its location with a Casino which upon arrival can be quite daunting but although connected, the hotel is to the rear of the building and causes no disturbance. The room was large and spacious with an amazing view of the estuary. Our bed was large and comfy but room design probably not to our taste being lots of exposed concrete. There are two restaurants on site, one catering for breakfast and everyday type food such as pizza etc whilst the other seemed more up market international food. Breakfast was excellent, and dinner menus good but no sadly no English translation. Wine by the glass menu was equally confusing. The car park easily handles the number of guests. Three feature hot tubs on the outside deck, of varying temperatures very popular for those guests using the indoors dip pools. Staff were friendly and helpful. We are Spanish speaking and really enjoyed the stay but more English translations of menus and info would have been helpful. Chiloe is a beautiful island- hire a car and explore. It is within a short distance of the colourful houses on stilts, Palafitos. Everywhere on the island are wooden churches. The penguins in Punihuil were amazing, just a two hours drive away. Here you take a boat from the beach for the equivalent price of £7 each. Overall a good standard of hotel, well located at a reasonable price.
Stayed 4 nights in Jan 2020

8/10 Good

RUDI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Very nice hotel for the price. The room was spacious with a stunning view over Castro. Restaurant and spa were also pretty decent
Stayed 2 nights in Apr 2019

6/10 Okay

Raquel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The view was gorgeous The room was TOO NOISY!! There was not enough fruit for breakfast
Stayed 5 nights in Dec 2018

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aptly named “Enjoy” Resort
The Enjoy Chiloe Hotel is a property adjacent to a casino, but nestled on a hillside with sweeping bay and town views, the hotel does not suffer a casino vibe. Common areas and guest rooms sport floor to ceiling windows that take full advantage of this view. The room is compact, but creatively designed to capitalize on space, and with those window views...even from your soaking tub, it’s quite comfortable. A car or cab is necessary to get to the action of the city of Castro, but you are walking distance to the Gamboa barrio with great dining options. The facility offered an extensive free breakfast, a nice spa, and three outdoor hot tubs to enjoy. Team that with a friendly and helpful staff, and it made for a nice base while exploring the island.
Stayed 4 nights in Dec 2018

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Chiloe
Very positively surprised. Chiloe is a somewhat secluded place but this hotel has great food, stylish for what you expect to see and find in this area. Room was quite spacious and with a great view of the bay. Breakfast was simple but good and that view is fantastic. First night we got recommended a restaurant (not at the hotel or casino) that was walking distance and very good. Even though it is co-located with the casino it did not impact in any way and the 2 venues are separate. Spa was good to relax after a day of hiking and exploration, but some of the equipment at the SPA was not working very well, the outdoor tubs were a bit cold for us, so there is room for improvement but at the same time you have to consider where you are. If you like to pamper yourself and you are travelling to Chiloe, I would recommend this place.
Stayed 2 nights in Nov 2018

8/10 Good

Ingibergur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Shower not working properly Location and staff good
Stayed 1 night in Sep 2018

8/10 Good

Jean P

Nice hotel in Chiloé
The hotel was nice and clean and the staff was friendly in all areas of the hotel. The room we stayed in had the unfinished concrete look with wood finishes on parts of the wall. It took us a little time to get used to but it was cozy. One complete side of the room was made up of windows that gave a great view of the river (which was mostly mud at the time). We used the hot tubs in the spa which worked great and the water was nice and warm. There was also an indoor pool which looked well maintained but we didn’t use it. The breakfast area was nice and clean, offering eggs, bacon, various cereals, nuts, breads, meats, and cheeses in addition to coffee, tea, and various juices. Overall, not a bad place to spend time while in Chiloé.
Stayed 1 night in Sep 2018

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Castro
Nice hotel, rooms nice and cozy, but spa too small and not up to the expectations. good food at breakfast and dinner. All in all, the best chance for Castro!!
Stayed 1 night in Aug 2018

8/10 Good

Rodrigo , Santiago Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great great place! The view and the facilities. The room was awesome.
Stayed 1 night in May 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fantastic hotel amazing views from picture window lovely spa which was a treat and superb breakfast. We Enjoyed