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Bel Jou Hotel – Adults Only – All Inclusive

3.5 star property

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Photo gallery for Bel Jou Hotel – Adults Only – All Inclusive

Balcony view
2 restaurants, breakfast, lunch, dinner served; international cuisine
In-room safe, desk, iron/ironing board, free WiFi
Outdoor pool, sun loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
La Pansee, Castries, 00124
  • Castries Central Market
    ‪13 min walk‬
  • St. Lucia Town Hall
    ‪14 min walk‬
  • La Place Carenage Duty Free Mall
    ‪15 min walk‬
  • Castries (SLU-George F. L. Charles)
    ‪3 min drive‬

Room options

View all photos for Ocean View Room

Balcony view

Ocean View Room

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden View Room

In-room safe, desk, iron/ironing board, free WiFi

Garden View Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Bungalow

In-room safe, desk, iron/ironing board, free WiFi

Garden Bungalow

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Room

In-room safe, desk, iron/ironing board, free WiFi

Partial Ocean View Room

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Bel Jou Hotel – Adults Only – All Inclusive

3.5-star Castries property with private balconies
2 restaurants, a full-service spa, and an outdoor pool are available at this property. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available once per stay.
Bel Jou Hotel – Adults Only – All Inclusive offers 76 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Castries property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and refrigerators can be requested. Housekeeping is provided once per stay.

Recreational amenities at the property include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and manicures and pedicures.
Bel Jou Hotel – Adults Only – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Bel Jou Hotel – Adults Only – All Inclusive features an outdoor pool and a fitness center. Dining is available at one of the property's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a rooftop terrace, spa services, and a library. Onsite self parking is complimentary.

Bel Jou Hotel – Adults Only – All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Cabana Restaurant & Bar - This restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar.
Verandah Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Land activities

Fitness facilities

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cabana Restaurant & Bar
  • Verandah Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: XCD 16.20 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Children 18 years old and younger are not permitted at this adults-only property

Property is also known as

Bel Jou Hotel All Inclusive Adults Castries
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Bel Jou Hotel All Inclusive Adults Only
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Castries Bel Jou Hotel - Adults Only Hotel
Hotel Bel Jou Hotel - Adults Only
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Bel Jou Hotel – Adults Only – All Inclusive Castries

Bel Jou Hotel – Adults Only – All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 408 reviews
Rating 8 - Good. 96 out of 408 reviews
Rating 6 - Okay. 33 out of 408 reviews
Rating 4 - Poor. 18 out of 408 reviews
Rating 2 - Terrible. 4 out of 408 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was amazing and hospitable. The food was great with alot to choose from. Our room was clean and comfortable. The resort was clean and beautiful with amazing views. There was always a good atmosphere at night at the bar to listen to music and hang out. Overall it was a joy to stay there and we will be back to stay again!
Stayed 6 nights in Oct 2024

10/10 Excellent

Laureen D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Francisca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay at the property. Staff was friendly
Stayed 7 nights in Oct 2024

10/10 Excellent

Yamaricelis Santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and always accessible.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
The staff are very friendly and professional. I really enjoyed my stay there.
Stayed 6 nights in Oct 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice Great staff and exceptional service
Stayed 3 nights in Oct 2024

2/10 Terrible

Sheckira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was lovely… very nice people I love every single one of the staff made me felt welcome and appreciated… me buying bottle of water for an all inclusive hotel makes no sense, not even purchasing The liquor bother me but buying water makes no sense. Over all the hotel was clean an nice… food was wonderful also.
Stayed 3 nights in Oct 2024

8/10 Good

Ryan

Stayed 8 nights in Sep 2024

6/10 Okay

derrick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Other than an issue with the hot water in our room, the stay was excellent.
Stayed 3 nights in Oct 2024

8/10 Good

Areon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained. The rooms are cleaned daily. Beautiful view of the capital from the roof top. Loved the local food options. There are no elevators, so prepare for the short walks.
Stayed 5 nights in Sep 2024

10/10 Excellent

Tamisha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d just like to say I had a great two in a half days at Bel Jou! I celebrated my birthday there with family and friends and we all wished we had stayed longer. From the moment we got there, we were greeted with such care and enthusiasm. The staff was super helpful, patient and knowledgeable even when it seemed that we called (mostly bothered them lol) on their expertise a lot. The pool, food, staff and activities were all great! I am already ready to book again and have recommended to friends as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond S.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! What a joy it was to stay here. The Staff was very nice. The food and drinks were great. Shout out to "Brandon" who entered over backwards helping us with drinks, food, luggage; he was very nice. The pools were also very relaxing. What a wonder vacation it was, thank you Bel Jou Hotel Staff.
Stayed 6 nights in Sep 2024

10/10 Excellent

s

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly supportive, caring, any issue solved asap. I was skeptical at first starting at a non public like hotel but it outshined the big wigs. Will make it a yearly or twice a yr vacation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the atmosphere, vibe, staff, meal options and the esthetic of the property.
Stayed 3 nights in Oct 2024

4/10 Poor

Naomi Oluwafunmilayo

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
IF you stay at this hotel, DO NOT WALK OUTSIDE OF THE HOTEL AT NIGHT, wasn't given pre-warning of this, 10-15 mins of walking from the hotel me and my partner were ROBBED AT KNIFE POINT by a group of boys. Duty of care by the General Manager was poor AF, I was not going to report the incident due to the nature of where we were, but he advised it would be good, so I agreed. Was robbed on Monday night, GM spoked to me on tues morning, saying he would give me a form to fill, 24hrs passed nothing, saw him dancing with guests 2 NIGHTS in a row, still no form, he came up to me thurs evening the day before I leave and asked if I had the form, (I was thinking, did you give me any form like you said you would) I've now checked out and no form to be seen. I don't have a problem with the robbery as such, it is what it is. But don't dare act like you care, which is what pissed me off the most, you shouldn't have even come up to me. Me and my partner have different flights, so I check out before them, so I go to settle the bill and ask the desk if there is anything else I need to pay for, baring in mind we have both been robbed 2 bank cards have gone and my DL, so I didn't want there to be any issues, she said nothing left to pay. I leave the hotel and arrive in Antigua and my partner messages me staying there's an outstanding bill of $48, and they can't access their bank account at this point due to us blocking accounts. IM SO OVER HOW UNPROFESSIONAL THIS HOTEL IS, WILL NOT BE RETURNING
Stayed 8 nights in Oct 2024

10/10 Excellent

arjune

Stayed 1 night in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Geeta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay but the shuttle doesn’t take you everywhere. It’s very expensive to take private taxi around the island.
Stayed 1 night in Sep 2024

8/10 Good

Shakuntala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

WHITNEY

Liked: Cleanliness, amenities, property conditions & facilities
I would be comming back
Stayed 3 nights in Sep 2024

8/10 Good

Davika Dularie, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Neil

Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent hotel, with fantastic rooms and really great value.
Stayed 1 night in Sep 2024